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Reviews of Ameritania Hotel at Times Square

3.5 out of 5
Ameritania Hotel at Times Square
230 W 54th Street, New York, NY

Reviews

8.6

Excellent

Rating 10 - Excellent. 1547 out of 2878 reviews" "
Rating 8 - Good. 849 out of 2878 reviews" "
Rating 6 - Okay. 273 out of 2878 reviews" "
Rating 4 - Poor. 109 out of 2878 reviews" "
Rating 2 - Terrible. 100 out of 2878 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was within walking distance to everything..dining, subway, etc..very convenient. Very well kept and friendly staff.
Stayed 3 nights in May 2024

10/10 Excellent

Blake, Boalsburg

Very nice
Stayed 1 night in Apr 2024

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Locatie is uitstekend! Dicht bij winkels, metro en central park. Staff is erg vriendelijk en behulpzaam!
Stayed 4 nights in Apr 2024

10/10 Excellent

Eunji

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
슬리퍼 없는거 좀 킹받지만 짱 좋은 숙소였습니당
Stayed 1 night in May 2024

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found my room clean and comfy. The staff was very helpful and friendly.
Stayed 3 nights in May 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful person named Magid checked us in. Much thanks for his kindness and patience.

8/10 Good

Barry Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very small, not even a desk. Couldn’t control the temperature… froze all night.
Stayed 1 night in May 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great for what it is: a comfortable space perfectly located with just enough room. The staff were wonderfully friendly and helpful. My only complaint was my mattress was a bit softer than I prefer. I still managed to sleep fine. Great place.
Stayed 3 nights in Apr 2024

2/10 Terrible

Terry, Niagara Falls

Disliked: Staff & service, amenities, property conditions & facilities
We were told to pay at a city parking and that it would cost $45 and stated that the hotel was affiliated with them. The hotel put a sticker on the back of the print we received. We turned up to pay our $45 and the city parking told me that they had no such partnership with the hotel. As such we had to pay full price of $57. Our superior room was about as superior as a super 8. No view. Comfortable bed. Quite clean. Shower was lukewarm. Staff were rude and unfriendly. Our card didnt work in the lift. So had to return to the lobby to get a new card (only a few minutes after being issued with it in the first place).
Stayed 1 night in May 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities
Very friendly staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Richard, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lounge could be open later, but other than that, it's a great value for such a convenient location.
Stayed 7 nights in Apr 2024

8/10 Good

Carlos Javier, Ormond Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, ample and clean rooms. The only negative comment is that the mattresses are soft and not comfortable.
Stayed 4 nights in Apr 2024
Response from Lila. A on 1 May 2024
Hi Javier,Thank you for your feedback!Best,

6/10 Okay

Sheri

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The bed was by far the WORST I have ever slept on in NYC. For towels you get one slightly bigger than a hand towel.
Stayed 2 nights in Apr 2024

8/10 Good

Thomas, Medfield

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff were a little confused that we had already paid through Expedia. The rest is good to very good.
Stayed 1 night in Apr 2024

8/10 Good

Joyce

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff was so nice and accommodating. I would definitely stay here again
Stayed 2 nights in Apr 2024

8/10 Good

Susan, Kernersville

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This hotel is is located in the perfect spot for touring all th a tk
Stayed 5 nights in Apr 2024

10/10 Excellent

German, Coconut Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities
Great people... Great place.
Stayed 2 nights in Apr 2024
Response from Lila. A on 25 Apr 2024
Hi Abdullah,Thank you for your feedback!Hope to see you again soon.We are happy that you enjoyed your stay.Best,

8/10 Good

Olivia

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024
Response from Lila. A on 25 Apr 2024
Dear Olivia,Thank you for feedback!Hope to see you soon again!Best,

10/10 Excellent

Ezekiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Lila. A on 24 Apr 2024
Hi Ezekiel,Thank you for your feedback!Best,

8/10 Good

HARRY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Lila. A on 24 Apr 2024
Hi Harry,Thank you for your feedback!Best,

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Lila. A on 24 Apr 2024
Hi Jesse,Thank you for your feedback!Best,

10/10 Excellent

Shuo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff
Stayed 4 nights in Apr 2024
Response from Lila. A on 24 Apr 2024
Hi Shuo,Thank you for your review.Best,.

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk upgraded us to a larger room (possibly because an ADA accessible room was available) which was unexpected and very nice after a long travel day. The room was the quietest hotel room I've had in a NYC hotel in years! Also, it is unique in that the halls, elevators, etc do not smell like pot smoke. Every NYC hotel (except top tier I guess) stinks, but this one doesn't. So, two big pluses for this property!
Stayed 1 night in Apr 2024
Response from Lila. A on 24 Apr 2024
Hi Erica,Thank you for your feedback.We are glad that you enjoyed your stay with us.Hope to see you soon again!Best,

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very centrally loacted for the things that we had planned to do. Right in Times Square and only a few blocks to Central Park. We arrived before check-in, but since they had a room that was ready they allowed us to go ahead and drop our luggage off at our room and freshen up before heading out to explore.
Stayed 2 nights in Apr 2024
Response from Lila. A on 21 Apr 2024
Hi Jan,Thank you for your feedback!Best,

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area, near attractions, nice attentive staff
Stayed 2 nights in Apr 2024
Response from Lila. A on 18 Apr 2024
Hi Sarah,Thank you for your feedback!Best,

8/10 Good

Tom

Excellent service and courteous staff. The room was small but decent. The WiFi signal was very weak and kept cutting in and out. Otherwise, I would stay here again!
Stayed 2 nights in Apr 2024
Response from Lila. A on 18 Apr 2024
Hi Tom,Thank you for your feedback!Best,

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and great room!
Stayed 3 nights in Apr 2024
Response from Lila. A on 18 Apr 2024
Hi Sarah,Thank you for your feedback!Best,

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve travelled from Kingston, Ontario to New York City twice in the past year. I stayed at The Ameritania both times. The rooms are reasonably priced, quiet and quite spacious. The beds are soft and very comfortable. The hotel is clean and the staff are kind and helpful. The location is convenient in that it’s an easy walk to Times Square, shopping, restaurants and theatre. I would definitely stay here again.
Stayed 4 nights in Apr 2024
Response from Lila. A on 18 Apr 2024
Hi Joanne,Thank you for your review!Hope to see you gain.Best,

10/10 Excellent

Lisa, Wagram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at the Ameritania for a long weekend. The staff were always helpful and we enjoyed the coffee each morning before heading out. The Cascades at 8th and 54th was convenient and had delicious cheesecake. Other shopping and necessities close by and transportation was easy any way that we tried.
Stayed 3 nights in Apr 2024
Response from Lila. A on 18 Apr 2024
Hey Lisa,Thank you for your feedback!Best,

10/10 Excellent

Jannan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so comfortable!
Stayed 2 nights in Apr 2024
Response from Lila. A on 18 Apr 2024
Jannan,Thank you for your feedback!Best,

8/10 Good

Chandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service was wonderful. The hotel was fun and eclectic. The bed was a on the hard side and a fridge would be nice. Overall though I loved the location bc and ability to walk to the park or a Broadway performance Enjoyed my stay!
Stayed 2 nights in Apr 2024
Response from Lila. A on 18 Apr 2024
Hi Chandra,Thank you for your feedback!Best,

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. Great location. Staff was helpul and friendly. The room was just what we needed. Will absolutely stay here again!
Stayed 2 nights in Apr 2024
Response from Lila. A on 18 Apr 2024
Hey Zachary,Thank you for your feedback!Best,

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time we have stayed at this hotel! We love the friendless of the stage and cleanliness of the hotel. Jeff the doorman is an exceptional worker at your hotel! We plan to stay again!
Stayed 2 nights in Apr 2024
Response from Lila. A on 18 Apr 2024
Hi Shannon,Thank you for your feedback!Best,

8/10 Good

TAIWAN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay and the staff always greeted us with a smile. Thanks again for the courtesy upgrade. This has been the second time visiting and staying at the hotel. Would definitely recommend it!!
Stayed 4 nights in Apr 2024
Response from Lila. A on 18 Apr 2024
Hi Taiwan,Thank you for your feedback!Best,

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice! Great hospitality! Helpful!
Stayed 1 night in Apr 2024
Response from Lila. A on 18 Apr 2024
Hi Shawna,Thank you for your feedbackBest,

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, modern room ascetic, clean room, coffee and tea in the morning was a wonderful surprise, close to so many attractions
Stayed 2 nights in Apr 2024
Response from Lila. A on 14 Apr 2024
Hi Janine,Thank you for your feedback!Best,

10/10 Excellent

Oscar Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect for this trip, the only thing is that the room thqt was assigned to me was not like the one that I choose, according to the pictures. This one, even though it has a queen bed there is no way that you can accomodate two people in it without steping on each other.... I had to shower with the door open due to the size of the bathroom. It was a big closet not a hotel room.
Stayed 1 night in Apr 2024
Response from Lila. A on 14 Apr 2024
Hi Oscar,Thank you for your feedback!Best,

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was just what we needed, staff were lovely my only complaint would be that the rail in our bathroom was broken and kept fallinf off the wall
Stayed 7 nights in Mar 2024
Response from Lila. A on 14 Apr 2024
Hi Robyn,Thank you for your feedback!Best,

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Lila. A on 14 Apr 2024
Hi Sophie,Thank you for your feedback!Best,

10/10 Excellent

Maki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff.
Stayed 2 nights in Apr 2024
Response from Lila. A on 14 Apr 2024
Hi Maki,Thank you for your feedback!Best,

8/10 Good

Drew

Stayed 3 nights in Apr 2024

10/10 Excellent

Ainsley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place because it near all major transportation. Staff were amazing. I will be visiting again.
Stayed 1 night in Mar 2024
Response from Lila. A on 14 Apr 2024
Hi Ainsley,Thank you for your feedback!Best,

10/10 Excellent

Heidi, Falls Church

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is unbeatable. A quick walk to everything: Broadway shows, Carnegie Hall, museums, Central Park, restaurants and subway stations. The doorman and restricted elevator access made me feel feel confident that only guests were coming through the hotel. Generous-sized waiting lobby with comfortable furniture. All staff was very friendly. I would definitely stay there again.
Stayed 3 nights in Apr 2024
Response from Lila. A on 14 Apr 2024
Hi Heidi,Thank you for your feedback!Best,

8/10 Good

Kylee

Liked: Cleanliness, staff & service
A tad noisy at night but I expected nothing different really in Manhattan. Good location, room Was perfect for my husband and I for one night.
Stayed 1 night in Mar 2024
Response from Lila. A on 14 Apr 2024
Hi kylee,Thank you for your feedback!Best,

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed and liked Japanese restaurant across the street.
Stayed 2 nights in Apr 2024
Response from Lila. A on 14 Apr 2024
Hi Margaret,Thank you for your feedback!Best,

2/10 Terrible

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Lila. A on 19 Apr 2024
Dear Dina,We're very sorry to read that your stay with us was anything less than satisfying. At the very least, we wish for our guests to feel well attended to and there is always someone here if needed. Feel free to reach out directly if you'd like to discuss further or would like to chat about your stay. We hope the city treated you well and would love to have the chance to see you again.Best,

6/10 Okay

Jessica

Stayed 3 nights in Mar 2024

10/10 Excellent

Ceri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy, friendly helpful staff, tea and coffee available in the morning, great location, great value for money, would highly recommend
Stayed 2 nights in Apr 2024
Response from Lila. A on 9 Apr 2024
Hey Ceri,Thank you for choosing Ameritania Hotel.Hope to see you again!Best,

10/10 Excellent

Brianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at Ameritania 3 times. The staff is always friendly and willing to help in whatever capacity you need. The location is great, and we feel comfortable when we stay here.
Stayed 3 nights in Apr 2024
Response from Lila. A on 9 Apr 2024
Hey Brianne,Thank you for your feedback!Best,