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"Lovely place to stay but I'd say the roomed are not 4* Great facilities and happy, kind and courteous staff Breakfast was very good Room decor was very tired and not what I'd expect for a 4 star hotel, the wallpaper has been patched over a damp area with a differing paper and the damp patches were showing back through "

"The hotel was lovely, very clean and warm. The room was very nice, comfortable, quiet and with good facilities. Very good breakfast, free parking, lovely location. The staff were very friendly and helpful. Can happily recommend."

"As always a lovely stay with excellent food and brilliant staff. They are so friendly, efficient and attentive."

"Interesting building and interior. Gardens were not as complimentary to the structure as similar hotels I Wales."

"Hay-on-wye is a special place and the Swan Hotel is a great place to stay, especially if you have a dog. The staff couldn't have been more friendly and helpful. We will definitely be back."

"Stayed here a few times, for a budget hotel,they go out of the way to look after guests, As a biker,got a lock up garage, so you know your motorcycle is safe."

"Very friendly cosy pub with a great atmosphere and a hot fire Had the steak dinner which was 10/10 "

"Good Rooms and parking, Lovely Food."

"Nothing to complain about...room great..staff wonderful..breakfast a great start ti the day. Needs a heater in the shower room but Im a wuss so ok for most people. Would stay again sure...must get fosters on tap!!"