COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

The Mercantile Hotel New Orleans

Photo gallery for The Mercantile Hotel New Orleans

Featured image
1 bedroom, premium bedding, in-room safe, individually decorated
1 bedroom, premium bedding, in-room safe, individually decorated
Fridge, microwave, coffee/tea maker
Mini refrigerator

Overview of The Mercantile Hotel New Orleans

The Mercantile Hotel New Orleans

3 out of 5

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Kitchen
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
727 South Peters Street, New Orleans, LA, 70130

Explore the area

  • Popular LocationHarrah's New Orleans Casino7 min walk
  • Popular LocationCanal Street9 min walk
  • Popular LocationPort of New Orleans15 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)20 min drive

Choose dates to view prices

About this area

New Orleans

Located in New Orleans's New Orleans Central Business District neighbourhood, The Mercantile Hotel New Orleans is in the business district. The area's natural beauty can be seen at Jackson Square and Louis Armstrong Park, while Audubon Aquarium of the Americas and Audubon Zoo are popular area attractions. Looking to enjoy an event or a game? See what's going on at Smoothie King Center or Mercedes-Benz Superdome.

What's nearby

  • Julia Street Cruise Terminal - 3 min walk
  • Harrah's New Orleans Casino - 7 min walk
  • National World War II Museum - 7 min walk
  • Canal Street - 9 min walk
  • Port of New Orleans - 15 min walk

Getting around

  • New Orleans Union Passenger Terminal - 17 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive

Restaurants

  • Tommy's Cuisine - 2 min walk
  • Lucy's Retired Surfer Bar - 3 min walk
  • Tomas Bistro - 3 min walk
  • Emeril's - 3 min walk
  • Restaurant Rebirth - 3 min walk

About this property

The Mercantile Hotel New Orleans

3-star New Orleans hotel in New Orleans Central Business District, walk to Julia Street Cruise Terminal
A bar/lounge, a snack bar/deli and valet parking are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site. All rooms are individually decorated and offer free WiFi and hairdryers. Kitchenettes with fridges and microwaves are standard, and guests will also find flat-screen TVs with cable channels and living rooms.
The Mercantile Hotel New Orleans offers 90 forms of air-conditioned accommodation with a safe and coffee/tea makers. This individually decorated accommodation has separate living rooms. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchenettes with fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 42 per day)
  • Wheelchair-accessible parking available
  • Street parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Art gallery

Family friendly

  • Kitchenette
  • Microwave
  • Fridge
  • Separate living room
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Languages spoken

  • English

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Fridge

More

  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate living room
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: USD 42 per day
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 691 out of 1075 reviews
5 - Excellent 64%
Rating 4 - Good. 293 out of 1075 reviews
4 - Good 27%
Rating 3 - Okay. 49 out of 1075 reviews
3 - Okay 5%
Rating 2 - Poor. 25 out of 1075 reviews
2 - Poor 2%
Rating 1 - Terrible. 17 out of 1075 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Staff & service, property conditions & facilities
Love it
Stayed 2 nights in Jul 2021

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Pros: The hotel has a cool vibe and interesting, spacious rooms. The staff were all very friendly and helpful. I was able to store my luggage after checking out because my flight was much later in the day. Also, the location is great and the neighborhood was cool. The shower pressure was good, and nice and warm (although, the toilet didn't flush that well). I liked the bathroom in general. Also pros were the little fridge and microwave. Cons: There was a musty smell in the room, probably because the place is so old and converted from a factory. In addition, the pillows were way too big and there was no variety, so I ended up getting a headache from not sleeping well on the pillow (or taking it away altogether because it was uncomfortable). The bed itself is fine, it was just the pillow situation. Finally, the place is FREEZING - the central air is pumped so high, the hallways feel like a refrigerator and my room was so cold when I got in that I had to put the heat on for a little while to bring it back to a normal temperature. Once the temperature adjusted, I turned it all off and just let it be. Cold air, warm air, and no air at all - it all smelled musty. All in all, it was adequate for what I needed, but I probably won't stay there again. Those issues were more inconveniences that kind of added up to a "meh" feeling - it wasn't the worst place by far, it just wasn't the best. The nice staff and good location helped offset those small discomforts.
Stayed 2 nights in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was not offered and no parking available
Stayed 1 night in Jul 2021

1/5 Terrible

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities
I booked this hotel for a business trip where it was 3 of us staying in a room. We paid a lot of money for nothing 1. They do not clean your room daily only when you check out. Which means they do not supply you with towels every day. 2. Majority of the staff had attitudes or was never at the front desk. 3. The shower didn’t drain appropriately and would fill at the bottom. We wanted to say something but the staff already had attitudes it wasn’t something we wanted to deal with. 4. The fitness center is soo small and has 3 machines in there 5. No pool. 6. It really just a regular hotel that claims to be luxury and is worth half of what I paid. I wish I would get some of my money back….
Stayed 3 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jul 2021