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Overview of The Eliza Jane, the Unbound Collection by Hyatt

Photo gallery

Courtyard
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk

The Eliza Jane, the Unbound Collection by Hyatt

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Business Services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationHarrah's New Orleans Casino3 min walk
    Popular LocationHenry Clay Statue5 min walk
    Popular LocationAudubon Aquarium of the Americas7 min walk
    AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)23 min drive

Choose dates to view prices

  • Room, 2 Queen Beds

    4.7/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds
  • Suite (Editors, 2 Queen Beds with Sofa bed)

    Room amenities

    • 49 sq m
    • City view
    • Sleeps 4
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsSuite (Editors, 2 Queen Beds with Sofa bed)
  • Suite, 1 King Bed with Sofa bed (Editors)

    Room amenities

    • 49 sq m
    • City view
    • Sleeps 2
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed (Editors)
  • Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Suite, 1 Bedroom

    5/5 guest room rating

    Room amenities

    • 37 sq m
    • City view
    • Sleeps 4
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsSuite, 1 Bedroom
  • Room, 1 King Bed (Magazine Street View)

    5/5 guest room rating

    Room amenities

    • 23 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed (Magazine Street View)
  • Room, 1 Queen Bed

    Room amenities

    • 23 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsRoom, 1 Queen Bed
  • Suite, 1 Bedroom (Magazine Street View)

    Room amenities

    • 39 sq m
    • City view
    • Sleeps 2
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 Bedroom (Magazine Street View)
  • Suite, 1 Bedroom

    4.7/5 guest room rating

    Room amenities

    • 37 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 Bedroom
  • Suite, 1 King Bed with Sofa bed (Publishers)

    Room amenities

    • 66 sq m
    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed (Publishers)
  • Deluxe Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Room, 2 Queen Beds, Accessible

    4.8/5 guest room rating

    Room amenities

    • 26 sq m
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Accessible
  • Suite, 1 Bedroom, View, Corner

    Room amenities

    • 41 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 Bedroom, View, Corner
  • Suite, 1 Bedroom (Magazine Street View)

    5/5 guest room rating

    Room amenities

    • 39 sq m
    • City view
    • Sleeps 4
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsSuite, 1 Bedroom (Magazine Street View)

About this area

New Orleans

Located in New Orleans's Central Business District neighbourhood, The Eliza Jane, the Unbound Collection by Hyatt is in the business district and near a train station. Canal Street and Royal Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Audubon Aquarium of the Americas and Audubon Zoo. Looking to enjoy an event or a game? See what's going on at Mercedes-Benz Superdome or Smoothie King Center. Guests love the hotel's quiet location.
Popular Location

What's nearby

  • Canal Street - 2 min walk
  • Harrah's New Orleans Casino - 3 min walk
  • Henry Clay Statue - 5 min walk
  • Jean Lafitte National Historical Park and Preserve Visitor Center - 7 min walk
  • Audubon Aquarium of the Americas - 7 min walk

Getting around

  • New Orleans Union Passenger Terminal - 19 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 23 min drive

Restaurants

  • Couvant — 1 min walk
  • The Press Room — 1 min walk
  • Creole House Restaurant & Oyster Bar - 3 min walk
  • Cafe Giovanni - 3 min walk
  • Red Gravy - 3 min walk

About this property

The Eliza Jane, the Unbound Collection by Hyatt

4-star New Orleans hotel in Central Business District, walk to Canal Street
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and free newspapers are on-site. All 196 rooms provide conveniences such as fridges and coffee makers, plus iPod docking stations and flat-screen TVs with first-run films. Egyptian cotton sheets, rainfall showerheads and free newspapers are among the other amenities available to guests. Housekeeping is available on request.
The Eliza Jane, the Unbound Collection by Hyatt offers 196 forms of accommodation with iPod docking stations and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, designer toiletries and hairdryers.

55-inch Flat-screen televisions come with first-run films and pay-per-view films. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 2 meeting rooms
  • Conference space (1729 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Fireplace in reception
  • Renovated entire property – April 2018
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Climate control (heating)
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • First-run films
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Carlson French Quarter
Country Carlson New Orleans French Quarter
Country Inn Carlson New Orleans French Quarter
Inn Carlson French Quarter
Country Inn Carlson French Quarter
Country Carlson French Quarter
Eliza Jane Hotel New Orleans
Eliza Jane Hotel
Eliza Jane New Orleans
Eliza Jane Unbound Collection Hyatt Hotel New Orleans
Eliza Jane Unbound Collection Hyatt New Orleans
iza Jane Unbound Collection H
The Eliza Jane, the Unbound Collection by Hyatt Hotel
The Eliza Jane, the Unbound Collection by Hyatt New Orleans

Frequently asked questions

Can I cancel my reservation for free at The Eliza Jane, the Unbound Collection by Hyatt and receive a full refund?
Yes, The Eliza Jane, the Unbound Collection by Hyatt offers free cancellation on select room rates, because flexibility matters! Please refer to The Eliza Jane, the Unbound Collection by Hyatt cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Eliza Jane, the Unbound Collection by Hyatt?
As of 17 Jan. 2021, prices found for a 1-night stay for 2 adults at The Eliza Jane, the Unbound Collection by Hyatt on 18 Jan. 2021 start from AU$181, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Eliza Jane, the Unbound Collection by Hyatt pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Eliza Jane, the Unbound Collection by Hyatt?
The Eliza Jane, the Unbound Collection by Hyatt doesn't offer parking.
What time is check-in at The Eliza Jane, the Unbound Collection by Hyatt?
Check-in is from 4 PM - midnight.
What time is check-out at The Eliza Jane, the Unbound Collection by Hyatt?
Checkout is at 11 AM.
Where is The Eliza Jane, the Unbound Collection by Hyatt located?
Located in Central Business District, this hotel is steps away from Harrah's New Orleans Casino and Canal Street. Royal Street and Bourbon Street are also within 10 minutes. New Orleans Union Passenger Terminal is 19 minutes by foot.
4.6
Wonderful
Rating 5 - Excellent. 564 out of 805 reviews
5 - Excellent 70%
Rating 4 - Good. 177 out of 805 reviews
4 - Good 22%
Rating 3 - Okay. 39 out of 805 reviews
3 - Okay 5%
Rating 2 - Poor. 12 out of 805 reviews
2 - Poor 1%
Rating 1 - Terrible. 13 out of 805 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolutely gorgeous hotel. We stayed in the editor suite, and it was huge and able to accommodate a family of six with small children. We were here over Thanksgiving during the pandemic, and it was a quiet and very safe stay. Cleanliness was top notch, and the staff was very kind. It’s an easy walking distance to the French Quarter even with kids. We would definitely go back.
Stayed 3 nights in Nov 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous hotel and very friendly staff.
Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy hotel with great atmosphere. Convenient location, able to walk to the French Quarter.
Stayed 2 nights in Dec 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Eliza Jane is a hidden gem on Magazine Street. The Eliza Jane staff is top notch. I would highly recommend staying at this hotel. Thanks again. Never disappointed. Returning guest.
Stayed 2 nights in Dec 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Beautifully renovated 100 year old New Orleans building. Impeccable interior design creating a fun and friendly vibe. Soaking tub and the views of the New Orleans skyline from it are wonderful! Favorite boutique hotel property in New Orleans!
Stayed 1 night in Dec 2020

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