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Reviews of SpringHill Suites by Marriott Slidell

2.5 out of 5
SpringHill Suites by Marriott Slidell
2214 Ruth Garrett Way, Slidell, LA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 158 out of 213 reviews" "
Rating 8 - Good. 31 out of 213 reviews" "
Rating 6 - Okay. 11 out of 213 reviews" "
Rating 4 - Poor. 7 out of 213 reviews" "
Rating 2 - Terrible. 6 out of 213 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Takela

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice room. Staff very welcoming.
Stayed 1 night in Apr 2024

10/10 Excellent

Davione

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2024

10/10 Excellent

Bridget

Liked: Amenities
Staff was friendly and very professional
Stayed 4 nights in Apr 2024

10/10 Excellent

MARTA

Stayed 1 night in Apr 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay in Slidell close to a lot of things !
Stayed 3 nights in Mar 2024
Response from management on 6 Apr 2024
Thank you for your feedback. We are so glad you enjoyed your stay!

10/10 Excellent

Maurica

Liked: Cleanliness, staff & service, property conditions & facilities
It was quite and very clean
Stayed 1 night in Mar 2024
Response from management on 6 Apr 2024
Thank you for taking the time to provide feedback. We are so glad you enjoyed your stay with us.

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I overheard the hotel reception say that this hotel is 2 years old. It is very Nice! The staff were friendly. Within a 35 minute drive to New Orleans.
Stayed 3 nights in Mar 2024
Response from management on 6 Apr 2024
We are so glad you enjoyed your stay. It is always encouraging to hear positive feedback from our most valued guests.

10/10 Excellent

MICHAEL, Huntington Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from management on 6 Apr 2024
Thank you for your feedback. We hope you enjoyed your stay with us.

10/10 Excellent

Shana

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were so friendly,warm and inviting the room is extremely clean I will definitely be back!!
Stayed 1 night in Mar 2024
Response from management on 6 Apr 2024
Thank you for taking the time to provide feedback. We strive to provide the highest level of hospitality, and are so glad to hear you had a memorable and enjoyable stay. We hope to see you again in your future travels!

10/10 Excellent

McKayla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay & very peaceful!!
Stayed 1 night in Mar 2024
Response from management on 6 Apr 2024
Thank you for taking the time to provide feedback. It is always encouraging to hear positive feedback for our most valued guests. We hope you choose to stay with us again in your future travels.

6/10 Okay

Francine M Semete o

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is pleasant, but I almost slipped twice in the bathroom due to the poor quality of the tiles. Additionally, the breakfast was finished before the scheduled end time, which was inconvenient for guests, especially those with kids.
Stayed 2 nights in Mar 2024
Response from management on 6 Apr 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience of service is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team to ensure the necessary guidelines are in place and reviewed to ensure all of our guests have a memorable and enjoyable stay. I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Was clean and comfortable
Stayed 1 night in Mar 2024
Response from management on 6 Apr 2024
Thank you for your feedback. We hope you enjoyed your stay with us.

10/10 Excellent

LaDann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, friendly staff. Plenty of dining and shopping options. Right off the highway.
Stayed 3 nights in Feb 2024
Response from management on 6 Apr 2024
Thank you for taking the time to provide feedback. We strive to provide all our guests with a comfortable and memorable stay, and are so glad to hear we were able to meet your expectations.

10/10 Excellent

Delayn

Liked: Cleanliness, staff & service

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was nicely appointed, very clean, lots of plugs ins, and we had a very nice stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and comfortable. Didn’t get her name but the young lady that checked me in late in the evening was very nice and polite.
Stayed 1 night in Jan 2024

8/10 Good

Arab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was good. The breakfast though was disappointing. Very limited in options and even the main item (egg sandwiches) they offer it in very low quantities. Unless you were standing at the buffet table each time they bring it you won’t see it.

8/10 Good

Quanesha

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Wes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding stay
Very clean and comfortable place. Exterior was also clean well lighted at night. Very welcoming.
Stayed 1 night in Dec 2023

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and had very well appointed comfortable rooms . The breakfast was delicious as well. We also did also like the location.
Stayed 1 night in Dec 2023

10/10 Excellent

Timothy, Boise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and amenities!
Stayed 1 night in Nov 2023

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet, clean place to stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Ja'Len

Stayed 1 night in Nov 2023

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
New hotel. Very nice room suite. Nice area.
Stayed 2 nights in Oct 2023
Response from management on 19 Nov 2023
It is always encouraging to hear positive feedback from our valued guests. We are glad you enjoyed your stay and hope you choose to stay with us again in the future, should your travels bring you back our way.

6/10 Okay

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout of the room and where everything was located was very odd. Wide frosted glass doors made the occupants inside the room uncomfortable seeing silhouette’s of people as they stepped from the shower and moved around in the bathroom. The bathroom was VERY narrow and had a very small counter.
Stayed 2 nights in Oct 2023
Response from management on 19 Nov 2023
Thank you for taking the time to provide feedback. We strive to provide the highest level of hospitality, and apologize that your stay with us fell short of your expectations.

10/10 Excellent

Jessica

Stayed 1 night in Oct 2023
Response from management on 19 Nov 2023
We appreciate your valued feedback and hope you enjoyed your stay.

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms was very very spacious, being able to check out at noon bed was very comfortable love the blanket thats on the bed very cozy, breakfast was excellent 10/10
Stayed 1 night in Oct 2023
Response from management on 19 Nov 2023
Thank you for your valued feedback. We strive to provide only the highest level of hospitality, and are glad you enjoyed your stay with us. We do hope you chose to stay with us again in the future.

10/10 Excellent

Jungkook

Stayed 1 night in Oct 2023
Response from management on 19 Nov 2023
We hope you enjoyed your stay with us. Thank you for your valued feedback

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from management on 25 Sept 2023
Thank you for taking the time to provide feedback. It is always encouraging to hear positive feedback from our valued guests. We hope you had a memorable stay.

10/10 Excellent

Daniel

Stayed 1 night in Sep 2023
Response from management on 25 Sept 2023
Thank you for providing feedback. We hope you enjoyed your stay.

10/10 Excellent

Elias

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, modern, clean, breakfast was pretty good, and the fact that I drove 8 hours to get here and they allowed early check in at 11 am was perfect! I will be staying here again.
Stayed 1 night in Sep 2023
Response from management on 25 Sept 2023
Thank you for taking the time to provide feedback. We strive to provide the highest level of hospitality and are glad you enjoyed your stay.

10/10 Excellent

MARCELYN

Stayed 1 night in Sep 2023
Response from management on 6 Oct 2023
Thank you for taking the time to provide feedback. We hope you enjoyed your stay.

10/10 Excellent

Axel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Morning staff was very friendly!
Stayed 1 night in Sep 2023
Response from management on 11 Sept 2023
Thank you for taking the time to provide feedback. We hope you enjoyed your stay with us.

10/10 Excellent

Linda

Stayed 1 night in Sep 2023
Response from management on 5 Sept 2023
Thank you for taking the time to provide feedback. We hope you enjoyed your stay with us.

10/10 Excellent

Litonyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2023
Response from management on 5 Sept 2023
Thank you for taking the time to provide feedback. We hope you enjoyed your stay.

10/10 Excellent

Dominique

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, the set up of the room is a little funny… especially the shower door. It’s a new hotel, good quality furniture
Stayed 3 nights in Aug 2023
Response from management on 27 Aug 2023
We are glad to hear that you enjoyed your stay. Thank you for taking the time to provide feedback and we do hope you chose to stay with us again in the future.

10/10 Excellent

Shanell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Management on 21 Aug 2023
Thank you for taking the time to provide feedback. We hope you enjoyed your stay with us.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from management on 10 Aug 2023
We are glad to hear you enjoyed your stay with us. Thank you for taking the time to provide feedback.

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from management on 5 Sept 2023
Thank you for the feedback. We hope you enjoyed your stay.

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean property. Easily accessible
Stayed 1 night in Aug 2023
Response from management on 6 Aug 2023
We appreciate your feedback and hope you enjoyed your stay with us.

6/10 Okay

YURI

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from management on 7 Aug 2023
Thank you for taking the time to provide feedback. I hope had an enjoyable stay with us.

10/10 Excellent

Durrell

Stayed 1 night in Aug 2023
Response from Management on 5 Aug 2023
Thank you for staying with us. We hope you had a comfortable and memorable stay.

2/10 Terrible

JAVIER

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
A cockroach in the room. Slamming doors all night.
Stayed 1 night in Aug 2023
Response from Management on 3 Aug 2023
Thank your providing feedback. Your experience was not up to our standards, and I apologize for failing to meet your expectations. We were not made aware there were any issues during your stay, and therefore were unable to resolve or make accommodations. If you chose to stay with us again, I hope we will be able to better provide the highest level of hospitality that we strive for.

8/10 Good

marlon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Jul 2023
Response from Management on 26 July 2023
Thank you taking the time to provide feedback. We sincerely enjoyed your stay with us.

10/10 Excellent

Claudel

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and clean
Stayed 2 nights in Jul 2023
Response from Management on 26 July 2023
We hope you enjoyed your stay with us and do come visit us again in the future!

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, clean hotel.
Great stay, hotel very clean.. breakfast was good too. Only complaint was the shower heads need to be updated. The water comes out in every direction. Other than that small complaint… I enjoyed my stay.
Stayed 2 nights in Jul 2023
Response from Management on 19 July 2023
Thank you for taking the time to provide feedback. We appreciate hearing about our guests experience so we can continue to provide only the highest level oh hospitality. We are so glad you enjoyed your stay and hope you will choose to stay with us again in the future.