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Sonesta ES Suites New Orleans Convention Center

Photo gallery for Sonesta ES Suites New Orleans Convention Center

Featured image
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Fridge, microwave, hob, dishwasher
Premium bedding, in-room safe, desk, laptop workspace

Overview of Sonesta ES Suites New Orleans Convention Center

Sonesta ES Suites New Orleans Convention Center

3.5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
345 St Joseph St., New Orleans, LA, 70130

Explore the area

  • Popular LocationCanal Street14 min walk
  • Popular LocationPort of New Orleans19 min walk
  • Popular LocationMercedes-Benz Superdome20 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)20 min drive

Choose dates to view prices

About this area

New Orleans

Sonesta ES Suites New Orleans Convention Center is located in Lower Garden District, a neighbourhood in New Orleans, and is in the city centre and near a train station. St Patricks Church and Decatur Street are local landmarks, and some of the area's attractions include Louisiana Children's Museum and Audubon Aquarium of the Americas. Looking to enjoy an event or a game while in town? See what's happening at Mercedes-Benz Superdome or Smoothie King Center. Guests love the hotel's location for the nightlife.

What's nearby

  • National World War II Museum - 2 min walk
  • Julia Street Cruise Terminal - 6 min walk
  • Canal Street - 14 min walk
  • Port of New Orleans - 19 min walk
  • Mercedes-Benz Superdome - 20 min walk

Getting around

  • New Orleans Union Passenger Terminal - 13 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive

Restaurants

  • Emeril's - 3 min walk
  • Tommy's Cuisine - 3 min walk
  • Tomas Bistro - 4 min walk
  • Peche Seafood Grill - 4 min walk
  • The American Sector - 4 min walk

About this property

Sonesta ES Suites New Orleans Convention Center

3.5-star New Orleans hotel in Lower Garden District with free breakfast
This smoke-free hotel features a restaurant, an outdoor pool and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business centre, valet parking and coffee/tea in a common area. All 231 rooms feature kitchens with fridges, hobs, microwaves and dishwashers. In-room free WiFi and dining areas are standard, as are flat-screen TVs with digital channels. Housekeeping is available on request.
Sonesta ES Suites New Orleans Convention Center offers 231 forms of accommodation which are accessible via exterior corridors and feature a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium digital channels and Netflix. Accommodation at this 3.5-star hotel has kitchens with fridges, hobs, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 38.50 per night; includes in/out privileges)
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant
  • Manager's reception (select days)
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Separate dining area

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Laundry facilities

Languages spoken

  • English

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (700 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Hob

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per pet, per stay
2 per room
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: USD 38.50 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 509 out of 964 reviews
5 - Excellent 53%
Rating 4 - Good. 287 out of 964 reviews
4 - Good 30%
Rating 3 - Okay. 88 out of 964 reviews
3 - Okay 9%
Rating 2 - Poor. 43 out of 964 reviews
2 - Poor 4%
Rating 1 - Terrible. 37 out of 964 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Ample closet space, bed was comfy, and furnisings were sleek and modern. Carpets need updating but I am more of a stickler than most. Clean. All amenities. Staff was AMAZING. I felt like I was in a home away from home. I was able to save and park next door in private lot that is less than a block walk but hotel also has paid parking. Definitely would stay again.
Stayed 1 night in Oct 2021

1/5 Terrible

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The front desk staff were friendly and help full. No housekeeping sure our 3 day stay. Mattress on the sofa bed was awe full and very uncomfortable. Overall just a poor choice.
Stayed 3 nights in Oct 2021

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff rudeness
Stayed 1 night in Aug 2021

1/5 Terrible

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was a poor hotel, half of the building was boarded up
Stayed 4 nights in Aug 2021

1/5 Terrible

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property looked nothing like the pictures shown on expedia, very outdated and I felt unsafe. I checked in and checked right back out less than ten minutes after seeing the room and the property
Stayed 4 nights in Aug 2021