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Embassy Suites by Hilton New Orleans

Photo gallery for Embassy Suites by Hilton New Orleans

Featured image
Pool
1 bedroom, in-room safe, desk, laptop workspace
Room Amenity
Room Amenity

Overview of Embassy Suites by Hilton New Orleans

Embassy Suites by Hilton New Orleans

3.5 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
315 Julia St, New Orleans, LA, 70130

Explore the area

  • Popular LocationCanal Street10 min walk
  • Popular LocationPort of New Orleans14 min walk
  • Popular LocationMercedes-Benz Superdome20 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)20 min drive

Choose dates to view prices

About this area

New Orleans

Embassy Suites by Hilton New Orleans is located in New Orleans Central Business District, a neighbourhood in New Orleans, and is in the city centre and near a train station. St Patricks Church and Decatur Street are local landmarks, and some of the area's activities can be experienced at Julia Street Cruise Terminal and Port of New Orleans. Looking to enjoy an event or a game while in town? See what's happening at Mercedes-Benz Superdome or Smoothie King Center. Discover the area's water adventures with nearby sailing, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • Julia Street Cruise Terminal - 2 min walk
  • National World War II Museum - 6 min walk
  • Canal Street - 10 min walk
  • Port of New Orleans - 14 min walk
  • Mercedes-Benz Superdome - 20 min walk

Getting around

  • New Orleans Union Passenger Terminal - 16 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive

Restaurants

  • Restaurant Rebirth - 2 min walk
  • Lucy's Retired Surfer Bar - 4 min walk
  • Peche Seafood Grill - 4 min walk
  • La Boca - 4 min walk
  • Carmo - 4 min walk

About this property

Embassy Suites by Hilton New Orleans

3.5-star New Orleans hotel in New Orleans Central Business District with free breakfast
A fitness centre, a snack bar/deli and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, valet parking, conference space and concierge services are on-site. All 280 rooms provide conveniences such as sofa beds and microwaves, plus free wired Internet and LCD TVs with cable channels. Room service, coffee makers and free local calls are among the other amenities available to guests.
Embassy Suites by Hilton New Orleans offers 280 forms of air-conditioned accommodation with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. 40-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 44 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • Free manager's reception
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (8000 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Dogs welcome
2 per room (up to 50 lbs/23 kg)
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: USD 44 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Embassy Suites Hilton New Orleans Convention Center Hotel
Embassy Suites New Orleans
Embassy Suites New Orleans Hotel New Orleans
New Orleans Embassy Suites
Embassy Suites Hilton New Orleans Convention Center
Embassy Suites Hotel Lofts Club Tower
Embassy Suites New Orleans Lofts Club Tower
Embassy Suites Lofts Club Tower
Embassy Suites by Hilton New Orleans Hotel
Embassy Suites by Hilton New Orleans New Orleans
Embassy Suites by Hilton New Orleans Hotel New Orleans

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 389 out of 983 reviews
5 - Excellent 40%
Rating 4 - Good. 249 out of 983 reviews
4 - Good 25%
Rating 3 - Okay. 141 out of 983 reviews
3 - Okay 14%
Rating 2 - Poor. 110 out of 983 reviews
2 - Poor 11%
Rating 1 - Terrible. 94 out of 983 reviews
1 - Terrible 10%

3.9/5

Cleanliness

4.0/5

Staff & service

3.5/5

Amenities

3.7/5

Property conditions & facilities

2/5 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pool was closed the whole time we were there after asking ahead of time and being told it was open. No
Stayed 3 nights in Oct 2021

1/5 Terrible

J
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Rooms were clean. We had a suite that had lots of room.
Stayed 2 nights in Sep 2021

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Hrs for breakfast was wrong (no breakfast available) when it was suppose to be available No housekeeping for the rooms Ice machine broken
Stayed 3 nights in Sep 2021

2/5 Poor

Business traveller
Disliked: Cleanliness, amenities
No accomodations for parking. Options to park are pay every two hours or walk for blocks to find public parking. No help or suggestions from hotel except your on your own. Other Hilton hotels offered a space in public parking area for their customers. Oh and I might mention that the entire facility smelled like marijuana!! Rooms, lobby, halls, elevator. No thanks I'll sleep in my truck next week when I go back to new Orleans
Stayed 2 nights in Sep 2021