Holiday Homes in New Haven

"Respectful & caring staff. Flexible with reservation when plans changed due to death in the family & eldercare."

"The room was pristine and the service at the front desk was incredibly friendly and helpful! "

"The check-in process was a nightmare. We were left standing on the street trying to gain entry to the building, which is located in a noisy intersection across from a municipal facility. The area did not feel particularly appealing, and there were no amenities—no restaurant, no services, and no designated parking. There was nothing about the property that felt luxurious. Despite having prepaid for two nights (with only a 50% refund available if canceled five days in advance, otherwise non-refundable), we were never able to access the apartment. We ran into repeated issues processing my credit card for incidentals while standing outside. Although the customer service representative was polite, it took several calls to try to resolve the issue. After about 30 minutes of waiting on the street, we gave up, returned to our car, and found a nice hotel instead. While driving to our new reservation, the representative called back to say the issue had finally been resolved and we could now access the apartment—but by then, we were no longer interested. In hindsight, we’re glad we chose not to stay there."

"The place is perfect totake nicely vacation i loved it recomend for sted"

"Yes"

"Hotel has suites and everything was so well setup and comfortable. "

"The parking was not secure. A lot of illegal drug activity going on on the premises. Plumbing fixtures were not working properly. In adequate seating in the room."

"Great stay. Room was high tech. Easy walk to local restaurants. "

"It was perfect for our needs"