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"A/c in my room didn’t work. Asked to change rooms and was told they couldn’t and they’d have maintenance fix the a/c which they didn’t "

"Didn’t use any of services "

"No tv channel guide, no tv guide working on xfinity, tv service out 24 hours. No paper or pen in room, not even a Bible to read. Coffee maker not working too."

"This place is so amazing it makes you feel like your far from home and really just down the street. Everything about this place is a must go and see and enjoy everything it has to offer promise you will not regret anything!! "

"Staff was very helpful and accommodating!"

"The clerk at the desk, I cannot, for the life of me, remember her name. She was WONDERFUL!!! She remembered us from last month. In the morning, we woke up a bit late so when we tried to get the waffles for the (included) breakfast, Starla came and helped get the batter to make them. Someone had just took all of the sausage and Starla refilled those too. The place looks like it is well taken care of. We have not been able to try the pool yet but maybe next trip! Great place!! Will be making this our favorite place in New Buffalo, MI "

"No parking "

"Brittany’s home was the perfect home away from home for our family. We used every amenity - hot tub, fire pit, well-stocked kitchen and dining area, beach chairs - and comfy area. We would love to return! "

"It doesn't mention anywhere on their site it's at the pool is not open. We're traveling with a small child and the pool was selling point for us! Who was closed I guess they're doing major renovations."