Neves Holidays from AU$4,343

Perfect location in Ipanema. Staff is extremely friendly and helpful, quick check in and check out as well. Breakfast is delicious with lots of choices including vegan options. Very satisfied with our stay in this hotel and will definitely stay again in the future.

The very best thing was early check in. The gentleman at the front desk was super friendly and helpful and allowed us to check in at 11:30am (normal is 2pm). I'm sure that is not always possible but after a long flight that arrived inconveniently early, we were grateful. Everything else was good. The location is great with a perfect view of the beautiful Ipanema beach and the incredible foot-volleyball players and people relaxing by the sea. There are a ton of food options within a 5 minute walk (from McDonalds to fancy Brazilian steak). My only negative about the location is that it's about an hour drive from the airport when traffic is bad - and traffic is always bad (except apparently at 2am on Sunday). By the way, we never felt unsafe during our stay other than at the airport itself, where a flock of shady taxi drivers aggressively tried to persuade us that they were "official ubers". Don't fall for it - they will charge many times the correct rate. Go ahead and book this hotel.

I had a fantastic stay at Hotel Santa Teresa MGallery in Rio. This boutique hotel in the artsy Santa Teresa neighborhood, a mix of historic charm with modern luxury. The location offers beautiful views and a peaceful atmosphere. My room was stylish, spacious, and very comfortable. The staff was warm and attentive, the pool area is stunning, and the food (especially breakfast) was excellent. An oasis in Rio — highly recommended for a memorable, upscale experience!

The concierge staff led by Mr Danilo and Guest relations staff were excellent. The breakfast was ok. It had plenty of fruits and an omelette station. Other than that they also provided detoxifying green juice (only when asked). The pastries were kept in a separate area long with coffee and that whole place was very unhygienic. R era son being, people used their bare hands all the time to pick their pastries instead of the utensils and some of them after touching with their bare hands and their kids bare hands placed them back for others to consume. The Hyatt staff were not doing anything about it. I tried all the restaurants and the service was good. Food was good as well. One big complaint i have is that except for the concierge and some front desk folks noone spoke English and that was extremely hard

Hotel leaves a lot to be desired, lots of areas for improvement: small stuffy rooms, AC barely working, moldy showers, flat pillows, fruit flies in the washroom, very musty rooms and stained yellow spot on towels. Definitely not a 5 star experience, very disappointed. Staff is nice but that’s about it. Long way from where it needs to be from a Hilton standard.