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"Staff was shorthanded but they handled everyone and everything so professionally and they were extremely patient. Great customer service throughout the hotel."

"Excellent new hotel"

"Superb facility, friendly and helpful staff, and an immaculate room. Would gladly stay here in the future. My thanks to you all!"

"Excellent location for the train station and town. Friendly and helpful staff. Modern and excellent room that was clean. "

"we really enjoyed staying here, we paid for an upgraded room with its own living room and bedroom, and it was very nice. The only thing we didn't like is the chimney smoke came into our bedroom from the fireplace they have in the hotel so we couldn't have the window open part of the time, but it wasn't a huge problem,and our view was nonexistent as it was just looking out over the top of the hotel roof. Also if you're staying facing the street, it is very loud with traffic at night to sleep if you need to open the window to get air. They provided a fan that we tried to run, but it was so loud. It made it almost worse lol. the breakfast was completely amazing, just about the best I've ever seen. Parking was expensive but you are right by the city center, so it's worth it."

"Room was clean, price very reasonable for a 5* and so close to city centre. My only gripe was the noise level given the room location - I was close to the inner hotel area, 1002, and bar music & chatter was on until midnight, also the location felt like a thoroughfare, either the staff was vacuuming outside or people walked past talking loudly, etc. All ok and normal but I do think the room door needs to be soundproofed or a second door, after the bathroom, needs to be added to close off the bedroom part. It was not as relaxing as I was hoping it to be. Overall though, very nice hotel and I'd come back (asking for a different room location). "

"yes on all levels. "

"Room was renovated. Very clean and beds were comfy. Room was very spacious, which is a rarity these days. Staff were very helpful and nice. We only stayed a night as we were just passing through but definitely recommend. "

"Great location.clean,safe,good breakfast."