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"The breakfast buffet was excellent. There was a good variety of options to meet most people’s wants. The food was fresh and abundant. "

"Overall a great hotel with easy access to public transportation and the Hamburg airport. Very comfortable room and quick room service. The gym and sauna are also very nice and provide a good way to relax. I would have rated this 5 stars except for a security issue I reported that was not taken seriously. Very disappointing. "

"The room were clean an the staff was nice and polite. We didn’t have breakfast, but they provided us with cutleries when we asked. The lights were very dim, maybe a bit too much. The rest was comfortable and nice. "

"I didn't use the air condition either did i use the parking."

"Thank you so very much Novotel Hotel, socially the gentleman on the counter and the young man in the bar forgot their names, both from Afghanistan, very friendly , highly professional fully experienced and very well behaved. Jennifer is the lady who was refilling the refrigerator and I left her €20.00 on the counter. Hopefully she will receive her tips. Thank you all"

"All was very fine. The hotel is very good placed . The stuff is friendly and you get all you want at the breakfast. At Eastern all guests got a little bunny infront of the door, very nice. "

"Convenient for a short stay. 30 minutes walk to the center. U & S Bahn stations are 7-8 minutes walk. Staff are welcoming & understanding. We’re satisfied with what we get."

"Nice stay and helped when required by the lovely Kirsten regarding extending my stay etc "

"Room was quite diry"