Hotels with Pool & Resorts in Neptune City from AU$123

"Pros - the bed was comfortable. Shower was great. Location hotel is in a good area. Cons- room smelled musty. "

"The staff are very happy to solve your problems. Customer service was absolutely amazing! However, a few things will cause us to stay else where when we return in two weeks. The shower is absolutely cold. Luke warm water at best. The breakfast had variety but non of it was good. The pancakes weren’t cooked. They came out too big and just didn’t cook well because the dough disbursement was off. The juice is watered down. The scrambled eggs tasted like plastic. Instant oatmeal was a hard pass. The one solid from breakfast was the coffee! It’s brewed fresh for every cup. On to the room. The towels in our room had hair on majority all of them. The air didn’t work throughout the night. The walls are thin. You’ll hear your neighbors throughout the night. The back/side door didn’t work so we had to walk around to the front door in the rain. The bathroom fan is obnoxiously loud! The bathtub was old and stained. Our microwave didn’t work. The staff replaced it promptly but the inconvenience of having to wait to warm up my daughter’s food 15-20 minute after a soccer game wasn’t pleasant. If the breakfast was good we’d return because all other items were fixed besides the outside door. But we’d just rather pick a hotel that will probably have everything in order without breakfast included and just buy breakfast."

"very clean rooms welcoming staff and parking was good "

"Yes was clean freshly cooked, but you have to pay for it"

"We arrived to find people in the parking lot drinking various types of alcohol and women who appeared to be escorts. The place felt very unsafe. We requested a refund as we did not feel safe due to the clientele and were denied. The concierge was very rude stating that other guests feel safe so we would not be refunded. "

"Nice place, clean and quiet. Very comfortable beds, slept like a baby!"

"Great customer service "

"Staff was great. The AC in the room did not work well and the bed was hard. We had a very hard time getting any sleep."

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