Hotels with Pool & Resorts in Neptune Beach from AU$260

"We usually love staying at Embassy suites however this location significantly let us down. Staff were not very helpful and check in process/reception took a very long time. Atmosphere was much more chaotic than we are used to with non-stop noise coming in through the walls into the room. "

"Clean room, staff was nice. Super close the airport to fly out early."

"Staff were very friendly, breakfast was good and outdoor pool area was excellent "

"The privacy deadbolt didn’t work. The toilet never stopped running and had a rust stain down the back. A $25 fee is charged for a pet. I’m not sure what that goes toward. There is no refrigerator. Ice machine is not on the main floor."

"The room was spacious and the staff was pleasant. The shower was gross. Stains on the wall, shower curtain and follow of the tub could use a deep clean. The bed frame made of wood needed touch up paint. Chips, missing paint, scratches….all could be remedied with a little tlc."

"The rooms were very clean"

"We were only there for a few hours before we caught our flight. the staff were super accommodating. Gave us a discount on our parking because we weren’t gonna be there long. Bed was comfy "

"Great."

"The beach view from our villa was mostly obstructed. The listing showed a balcony, but our room was on the ground floor with a patio that had no lighting, making it unusable at night. The photos used for booking are misleading and do not accurately represent what you get. The resort includes multiple buildings with different types of villas, a hotel, and smaller units, but this is not clearly explained during booking—so you don’t really know which accommodations you’re reserving. There was no kitchen; however, we booked a double queen room (not a suite), so that part was acceptable. That said, the villa itself needs a thorough cleaning and updating. The common areas and building exterior also show a lack of maintenance and upkeep. Overall, the room did not feel worth the price we paid. That said, the resort itself has a lot to offer—we enjoyed the amenities, shops, dining options, views, pool, beach, and natural surroundings, especially riding around in the golf cart we rented. The hotel next to the villas was a highlight, with brunch, live music in the evenings, a large pool, great views, and a boardwalk to the beach. Access to these hotel amenities for villa guests was a definite plus."