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Reviews of Beachfront Shoal Bay

Beachfront Shoal Bay
Radburn Unit No. 2, 17 Ondine Close, Nelson Bay, NSW

Reviews

9.4

Exceptional

Rating 10 - Excellent. 48 out of 68 reviews" "
Rating 8 - Good. 17 out of 68 reviews" "
Rating 6 - Okay. 2 out of 68 reviews" "
Rating 4 - Poor. 0 out of 68 reviews" "
Rating 2 - Terrible. 1 out of 68 reviews" "

8.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew and Patricia

Stayed 3 nights in Nov 2023

8/10 Good

Renee

Liked: Cleanliness, amenities, property conditions & facilities
We had a bit of a hiccup with keys upon arrival but it was sorted out quickly by the host. The apartment was clean, cosy and lovely with amble blankets, towels and tea. We loved that we could easily store our bikes in the garage and take off riding straight from the door. The only thing that I would say is that the shower’s water pressure was weak, but is expected for the era of the building. We loved our stay, it had stunning views, a quick walk straight onto the beach and it’s cute little balcony with a comfy day bed to chill out. Thank you, would love to return sometime soon!
Stayed 4 nights in Jul 2023

10/10 Excellent

kerrie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beachfront Shoal Bay exceeded our expectations with attention to detail regarding location, cleanliness & inclusions. We would love to book gain very soon
Stayed 3 nights in Jun 2023
Response from Hugh on 17 June 2023
Thankyou Kerrie for your review of the beachfront. Come again soon.

8/10 Good

Cheerie

Liked: Cleanliness, room comfort
Relaxing
The unit was a great place to stay ,right next to the beach, a great walking path from nelson bay to shoal bay. Down behind the unit.
Stayed 5 nights in May 2023
Response from Hugh on 10 June 2023
Thankyou Cheerie for your review of the Beachfront. Hope you can come again.

8/10 Good

Cathy

Travelled with family
Liked: Amenities, property conditions & facilities
Great location & views. Kitchen a little dated and despite closing doors & windows and putting food away etc had a multitude of bugs in it every night. Also found an open half full packet of chips under one of the beds. Shower temp was difficult to get right. Overall though the unit was set out nicely and had free WiFi, Netflix and Apple TV which was good. Owners were easy to communicate with and provided good information.
Stayed 3 nights in Apr 2023
Response from h on 21 May 2023
Hi Cathy Thankyou for your review of the Beachfront. Yes we had a bug problem which has since been solved with professional pest treatment. Since this time we had had a sping clean and we are currently starting new cleaners. Glad you enjoyed the apartment apart from this.Hugh and Kerrie

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spent a very relaxing, enjoyable four days. Kitchen and bathroom provisions generous. Quality furnishings. Owners very helpful. Breakfast on the balcony. Lovely filtered views across Shoal Bay and 2 minutes to swimming beach. We'll be back!
Stayed 4 nights in Mar 2023
Response from hugh on 21 May 2023
Thankyou Andrew for your review of the Beachfront. Come back again Cheers

10/10 Excellent

Beverley

Liked: Cleanliness, amenities, property conditions & facilities
I loved the beach frontage and was able to walk along the beach direct from the apartment. The view was beautiful, the apartment was clean, functional and everything I needed. Would be great to bring the family with me next time. Thanks for a great stay!
Stayed 3 nights in Mar 2023
Response from hugh on 21 May 2023
Thankyou Beverley for your review of the Beachfront. Come again Cheers

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness
Great location, nice decor and well equipped for a comfy stay.
Stayed 3 nights in Sep 2022
Response from Hugh on 10 Oct 2022
Thankyou for your review Kylie, hope you can come again .

10/10 Excellent

Ruth

Stayed 3 nights in Jun 2022
Response from Hugh on 17 July 2022
thankyou Ruth for your review. Hope you can come again.

8/10 Good

Gregory

Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2022
Response from Hugh on 20 June 2022
Thankyour for review . Hope to see you again.

2/10 Terrible

Carolyn

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The place was not clean Kitchen not up to a reasonable standard Stove top dirty above stove filthy, jug dirty on the outside remote controls where filthy mugs in pantry all stained
Stayed 4 nights in Apr 2022
Response from Hugh on 2 May 2022
Very sorry our cleaners have let us down. We will be taking it up with them. We currently have plans to replace our Kitchen and Bathroom. We normally check on our places each week but have been away in QLD for last 2 months.

8/10 Good

Vivienne

Beachside apartment.
Older style apartment but with all amenities & off street garage parking - top class linen - towels etc - perfect for a couple or small family. Balcony with seating & easy access to the bay! We would definitely stay again!
Stayed 3 nights in Mar 2022
Response from Hugh on 2 May 2022
Thankyou for your review and hope you can come again.

10/10 Excellent

Geoff

Travelled with partner
Liked: Cleanliness, amenities
Excellent location, close to beach and bushland. Everything needed for a family stay was there. While the apartment was comfortable, the electric stove was old and the hotplates were not efficient, and the shower was difficult to adjust for temperature. Despite these issues we enjoyed our stay and would return.
Stayed 3 nights in Feb 2022
Response from Hugh on 8 Mar 2022
Thankyou for your review Geoff. Stove and Shower is noted as bathroom and Kitchen renos are on way. Hope you can come again.

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, room comfort
Very comfortable unit with nice views. Nice extras left for guests. We enjoyed our stay very much. Shower pressure disappointing but overall great holiday place.
Stayed 7 nights in Feb 2022
Response from Hugh on 8 Mar 2022
Thankyou for your review Vicki. We intend to renovate the bathroom shortly. Hope you can come again.

10/10 Excellent

Ram

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
In all our years of coming to Shoal Bay - over 15 years this would be the best equipped flat we have lived at. Fantastic and well done!
Stayed 14 nights in Dec 2021
Response from Hugh on 31 Jan 2022
Thankyou Ram and pleased you enjoyed your stay. We will secure you booking next year when we open that period.

10/10 Excellent

Peggy

Travelled with group
Liked: Amenities, property conditions & facilities
This property was perfect for the 2 of us. So well equipped and comfortable beds.The view of course was so relaxing on large patio.
Stayed 3 nights in Nov 2021
Response from Hugh on 21 Dec 2021
Thankyou for your review Peggy. Hope to see you again soon.

10/10 Excellent

Renee

Stayed 3 nights in Nov 2021
Response from Hugh on 3 May 2022
Thankyou for your review. Hope you can come again

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2021
Response from Hugh on 3 May 2022
thankyou for your review, Hope you can come again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Brian
The unit was really comfortable and very much felt like home. It was right on the beach so fabulous location for beach lovers. While it’s a short drive to surrounding shops and restaurants the location would be less attractive if you did not have your own transport but that is the only slightly negative thing I could say. I would highly recommend this place.
Stayed 5 nights in Mar 2021
Response from Hugh on 17 Apr 2021
Thankyou Brian for your review and hope you can get back soon.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Right on the beach. Beautiful spot. So wonderful to watch the sunrise from the balcony each day. Minor cleaning could be freshened up. Shower screen rims, taps, corners etc.
Stayed 3 nights in Mar 2021
Response from Hugh on 17 Apr 2021
Thankyou for your review and hope you can return soon. Will discuss this minor issue with our cleaners. Cheers

6/10 Okay

Verified traveller

Close to the water. Well within amenities. Had to contact the owner directly to access the property as there was no prior instructions or email. No a/c . It could have been an issue if the weather was too hot. Outdated leather lounges and bathroom ( shower )
Stayed 3 nights in Feb 2021
Response from Hugh on 3 Mar 2021
Thankyour Sunil for your review. We are sorry you did not get your email of instructions as this some times can occur. We have several contact numbers displayed on the window beside the door for this very reason. We have owned and stayed in the apartment for over 10 years and found due to the close proximity to the water no air conditioning has ever been required. We do have ceiling and floor fans.

10/10 Excellent

Brian

Liked: Cleanliness, room comfort
A Little Piece of Paradise!
What a fabulous location! Lay in bed at night and listen to the gently sounds of the bay which is so close you can nearly put your hand out to touch it! Easy walk to Shoal Bay. The apartment may be a little dated but the little touches makes more than up for it. Coffee machine, linen provided, towels, soaps, even the ice trays were filled and ready. Loved our stay here and can't wait to return!
Stayed 5 nights in Jan 2021
Response from Hugh on 13 Feb 2021
Thankyou Brian, hope you can come back soon. Yes we love the sound of the Beach at night.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2021
Response from Hugh on 3 Mar 2021
Thankyou for your review. Hope you can make it back soon

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a very relaxing 3 weeks. The apartment was clean and in a great location. Kerrie and Hugh were very responsive to a request for cleaning half way through our stay .... Thank you. Hopefully we will return!
Stayed 18 nights in Jan 2021
Response from Hugh on 13 Feb 2021
Thanks Gayle, Real pleasure to have you and hope you can come back soon.

10/10 Excellent

Geoff, Sydney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location with filtered views of Shoal Bay.
Stayed 6 nights in Nov 2020
Response from Hugh on 6 Dec 2020
thankyou for your review Geoff. Hope you can come again.

8/10 Good

Chung Shun

Travelled with family
Liked: Cleanliness, room comfort
Convenient
The property is well located. It is convenient to various tour attractions and dining areas. The Shoal Bay beach is just behind the unit for a quick swim or a walk along the beach. The unit has its charm, but it also needs some minor maintenance for the exhaust fan and shower.
Stayed 3 nights in Nov 2020
Response from Hugh on 6 Dec 2020
Thankyou for your review; The tap washers and toilet fan have been replaced. Hope you can come again.

8/10 Good

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
An amazing spot right next to the beach with everything you need. Clean and comfy beds and a beautiful balcony to enjoy the surroundings. The cleanliness was disappointing and could do with a deep clean . Other than that we had a wonderful stay . Thank you
Stayed 4 nights in Oct 2020
Response from Hugh on 16 Nov 2020
Thankyou for the feedback. We have taken this up with our cleaners and set apart a day in November when to undertake the deep clean.

10/10 Excellent

Donna

Liked: Cleanliness, room comfort
Best location and what a view!
This sturdy retro 1st floor unit has everything you need for a comfortable stay. The first thing you notice as you walk in is the spectacular view of the bay and the Heads. The unit is quiet and within walking distance to Shoal Bay, Little Beach, Nelson Bay and even Fingal Beach. Our car got to stay in it’s locked garage. Little luxuries like the dishwasher, washing machine, dryer, coffee machine, reclining lounge chairs and Netflix really make a difference.
Sunset view
Moonlight view
View from the patio
Looking back from the beach
Stayed 7 nights in Sep 2020
Response from Hugh on 9 Oct 2020
Thanks Donna. Thankyou for your kind review of the Beachfront Shoal Bay. We try hard to make you feel at home and its a great family unit or quiet unit for couples. Hope to see you again.

6/10 Okay

kim, blue mountains

Travelled with partner
Disliked: Property conditions & facilities
the apartment is closer to shoal bay than nelson bay which was ok for us as we like walking the exterior of the building is older so looks abit tired the interior of the apartment has had some renovations but not a complete makeover and could do with areally good spring clean which would make alot of difference especially in these covid times had a nice break but wont be hurrying back
Stayed 4 nights in Sep 2020
Response from Hugh on 9 Oct 2020
Hi Kim, Thankyou for your review and we have taken the cleanliness issue up with our cleaners. The apartment is a family friendly apartment. We would suggest our other apartment "Amore at the Beach" which is closer to Nelson bay shops Marina etc and right on Dutchies Beach. It is suited for couples only.

10/10 Excellent

Jason, Sydney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wow, what a spot! Absolutely loved it. Mesmerising view from a great balcony!
Stayed 4 nights in Aug 2020
Response from Hugh on 18 Sept 2020
Thankyou for your review, hope you can come again soon.

10/10 Excellent

Anne, Ryde NSW

Travelled with partner
Liked: Cleanliness, amenities
What a great part of the world, fabulous scenery. Lots of nice cafes and resturants. A comfortable unit with everything you could need. We will be back!
Stayed 7 nights in Jul 2020
Response from Hugh on 28 Aug 2020
Thankyou Anne we are glad you enjoyed your stay and hope you can make it back soon

10/10 Excellent

Nicki, Sydney

Travelled with family and small children
Liked: Cleanliness, amenities
Beachfront at Shoal Bay was perfect for us as a family. Great access to beach, comfy beds, fully equipped.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it because it was next the beach and close to every where we needed to be
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Naomi, Mudgee

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Perfect location, so close to the beach and situated in a very quiet street. Perfect for families.
Stayed 3 nights in Dec 2019

8/10 Good

Brett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You can’t beat beachfront. It was great to sit on the balcony overlooking the water.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was an enjoyable stay. The unit had everything we needed. Loved the beautiful views & that it was so close to the water.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to beach Well furnished Comfortable,relaxing Close to cafes
Stayed 2 nights in Oct 2019
Response from Hugh on 23 Nov 2019
thankyou for your review. Hope you can come again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Very close to beach, comfy beds and lounge, shops close by. Cleaners need to be better at their job.
Stayed 6 nights in Sep 2019
Response from Hugh on 23 Nov 2019
Thankyou for your honesty. We have just recently spoke to our cleaners re standards. Hope you can stay with us again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The view and property location were first rate. Quiet location right on the beach. We had everything we needed but the drier didn't work and amenities need upgrading. That being said we had everything we needed.
Stayed 2 nights in Sep 2019

10/10 Excellent

Wong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach front, quiet, reasonably well maintained. Clear check I. Instructions. Comfortable and suitable for family.
Stayed 2 nights in Jul 2019

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“How’s the serenity?”
Entirely peaceful, fabulous view and nothing to hear at night except the waves. This little apartment was very comfortable and homey in a building at the end of a cul de sac with reserve between it and the beach. An older unit, it was still well equipped with full kitchen, a washing machine and dryer, wifi (a rarity in properties in this area), a lock-up garage and a second car spot. The bed in the master bedroom was very comfortable and there are 2 single beds and a double in the second bedroom. For the most part, it felt like I was the only person in the building! Admittedly, I was there in July before the school holidays started, but I have never stayed in a place that was so quiet. The area itself was lovely and we did the whale watching cruise with the Moonshadow company, lucky enough to see whales, seals and dolphins. I will definitely return.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Hugh on 26 June 2019
Thank you for your feedback. Hope you can come again

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about the property is fantastic. Views, quiet, great location to town and beach. The only thing we could mention was that the clothes dryer does not work properly. There is not warm or hot setting that works. It only blows cold air and the clothes will not dry.
Stayed 2 nights in May 2019
Response from Hugh on 22 May 2019
Thankyou for your review. So glad you enjoyed your stay. Thanks for letting us know about the Dryer. Will get it fixed.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Unit was well set up for a comfortable stay. Comfy bed and enjoyed the balcony which looked out to the ocean
Stayed 2 nights in Apr 2019
Response from Hugh on 22 May 2019
Thankyou for your review. So glad you enjoyed your stay

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location & facilities were great. Very close to beach and not far from plenty Nelson Bay and lots of activities.
Stayed 2 nights in Apr 2019
Response from Hugh on 22 May 2019
Thankyou for your review. So glad you enjoyed your stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Beachfront shoalbay was such an incredible place, it is a few meters away from the beach, close to restaurants.
Stayed 2 nights in Apr 2019
Response from Hugh on 22 May 2019
Thankyou for your review. So glad you enjoyed your stay

8/10 Good

Ted

Travelled with partner
Liked: Cleanliness, property conditions & facilities
All good very quiet around the units. Can see the water from the unit.
Stayed 3 nights in Mar 2019
Response from hugh on 22 May 2019
Thankyou for your review. So glad you enjoyed your stay

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2019