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Tongariro Crossing Lodge

Photo gallery for Tongariro Crossing Lodge

Featured image
Terrace/patio
View from Room
Premium bedding, individually decorated, iron/ironing board
Premium bedding, individually decorated, iron/ironing board

Overview of Tongariro Crossing Lodge

Tongariro Crossing Lodge

3.5 out of 5

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Breakfast available
  • Bar
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
27 Carroll Street, National Park Village, Tongariro, 2653

Explore the area

  • Popular LocationTongariro National Park Whakapapa Visitor Centre12 min drive
  • Popular LocationTaranaki Falls12 min drive
  • Popular LocationWhakapapa Ski Area21 min drive

Choose dates to view prices

About this area

National Park Village

Located in National Park Village, Tongariro Crossing Lodge is in the mountains and in a national park. Tongariro National Park Whakapapa Visitor Centre and Whakapapa Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tongariro National Park and Taranaki Falls. Make sure you don't miss outdoor adventures like mountain biking, horse riding and hiking/biking trails, or hop on a bike for hire nearby and take a self-guided tour around National Park Village.

What's nearby

  • Tongariro National Park Whakapapa Visitor Centre - 12 min drive
  • Taranaki Falls - 12 min drive
  • Whakapapa Ski Area - 21 min drive
  • Mangatepopo Trail Head - 21 min drive
  • Turoa Ski Area - 46 min drive

Restaurants

  • Elvins Bar and Bistro - 3 min walk
  • Eivins Cafe - 3 min walk
  • Spiral Restaurant & Bar - 5 min walk
  • Schnapps Bar - 7 min walk
  • The Station Cafe - 11 min walk

About this property

Tongariro Crossing Lodge

3.5-star guesthouse in National Park Village with free parking
A bar/lounge, a snack bar/deli and coffee/tea in a common area are available at this guesthouse. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Additionally, laundry facilities, a library and express check-out are on-site. All rooms are individually decorated and offer free WiFi and hairdryers. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests can also appreciate conveniences like fridges and microwaves. Housekeeping is available on request.
Tongariro Crossing Lodge offers 6 forms of accommodation with a hairdryer and free toiletries. This individually decorated accommodation includes dining tables. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. 30-inch Flat-screen televisions come with satellite channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • On-site parking includes off-street options
  • Local area shuttle (surcharge) up to 25 kilometers
  • Free 24-hour return train station shuttle
  • Train station shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–9:30 AM: NZD 15-20 for adults and NZD 10-15 for children
  • 1 bar
  • Coffee/tea in a common area

Family friendly

  • Dining table
  • Free cots/infant beds
  • High chair
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Library
  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Afrikaans
  • English
  • Russian

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 30-inch flat-screen TV
  • Satellite channels

Food and drink

  • Dining table
  • Electric kettle
  • Free tea bags/instant coffee
  • Microwave
  • Fridge
  • Toaster

More

  • Connecting rooms available
  • Individually decorated
  • Iron/ironing board (on request)

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: NZD 30
Express check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staff will greet guests on arrival

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 15 and NZD 20 for adults, and NZD 10 and NZD 15 for children (approximately)
  • Late check-out fee: NZD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

This property offers transfers from the train station; guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Tongariro Crossing Lodge Mt Ruapehu
Tongariro Crossing Mt Ruapehu
Tongariro Crossing Lodge National Park Village
Tongariro Crossing National Park Village
Tongariro Crossing Hotel National Park Village
Tongariro Crossing Lodge Guesthouse
Tongariro Crossing Lodge National Park Village
Tongariro Crossing Lodge Guesthouse National Park Village

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 83 out of 98 reviews
5 - Excellent 85%
Rating 4 - Good. 13 out of 98 reviews
4 - Good 13%
Rating 3 - Okay. 2 out of 98 reviews
3 - Okay 2%
Rating 2 - Poor. 0 out of 98 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 98 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.9/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm, cosy, comfortable accommodation with lots of character.
Stayed 2 nights in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Warm cosy cottage style acommodation. .great view of ngarahoe mountain. Good service, lovely cooked breakfast.
Stayed 1 night in Apr 2021

5/5 Excellent

Stayed 2 nights in Apr 2021

5/5 Excellent

Stayed 2 nights in Apr 2021

4/5 Good

Stayed 1 night in Apr 2021