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Overview of The Park Hotel Ruapehu

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Iron/ironing board, free cots/infant beds, free WiFi, bed sheets
Iron/ironing board, free cots/infant beds, free WiFi, bed sheets
Iron/ironing board, free cots/infant beds, free WiFi, bed sheets
Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

The Park Hotel Ruapehu

3 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationTongariro National Park Whakapapa Visitor Centre11 min drive
    Popular LocationTaranaki Falls12 min drive
    Popular LocationMt Ruapehu14 min drive

Choose dates to view prices

Family Mezzanine

4.7/5 guest room rating
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Super Family Mezzanine

5/5 guest room rating
  • 40 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

Queen + Single Room

4.5/5 guest room rating
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

King Room

4.6/5 guest room rating
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Twin Room

3.9/5 guest room rating
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Quad Mezzanine

3.9/5 guest room rating
  • 40 sq m
  • Sleeps 4
  • 4 Single Beds

About this area

National Park Village

Located in National Park Village, The Park Hotel Ruapehu is in a rural area and near a train station. While the natural beauty of Taranaki Falls and Mangatepopo Trail Head can be enjoyed by anyone, those looking for an activity can explore Whakapapa Ski Area. Discover the area's water adventures with kayaking and rafting nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails.
Popular Location

What's nearby

  • Tongariro National Park Whakapapa Visitor Centre - 11 min drive
  • Taranaki Falls - 12 min drive
  • Mt Ruapehu - 14 min drive
  • Mt Tongariro - 14 min drive
  • Opotaka Historic Place - 14 min drive

Getting around

  • Taupo (TUO) - 66 min drive

Restaurants

  • Eivins Cafe - 4 min walk
  • Elvins Bar and Bistro - 4 min walk
  • Macrocarpa Cafe - 6 min walk
  • The Station Cafe - 11 min walk
  • The Spiral Cafe - 4 min drive

About this property

The Park Hotel Ruapehu

Eco-friendly hotel with 2 spa tubs and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities and a garden are on-site. All 78 rooms provide in-room free WiFi, fridges and electric kettles.
The Park Hotel Ruapehu offers 78 forms of accommodation. This National Park Village hotel provides complimentary wireless Internet access. Bathrooms include a shower. An iron/ironing board and hairdryers can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
2 hot tubs are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9 AM: NZD 18 for adults and NZD 18 for children
  • 1 restaurant
  • 1 bar

Things to do

  • 2 hot tubs

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • Conference space (11 square feet)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Upper floors only accessible by stairs
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Hairdryer (on request)
  • Shower
  • Towels

Food and drink

  • Electric kettle
  • Fridge

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in from 2:00 PM - 8:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:30 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 18 for adults and NZD 18 for children (approximately)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Park Travellers
Park Travellers Lodge
Park Hotel Ruapehu National Park Village
Park Hotel Ruapehu
Park Ruapehu National Park Village
Park Ruapehu
The Park Travellers Hotel National Village
The Park Hotel Ruapehu Hostel/Backpacker accommodation
The Park Hotel Ruapehu Hostel
The Park Hotel Ruapehu Hotel
The Park Hotel Ruapehu National Park Village
The Park Hotel Ruapehu Hotel National Park Village

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 204 out of 735 reviews
5 - Excellent 28%
Rating 4 - Good. 334 out of 735 reviews
4 - Good 45%
Rating 3 - Okay. 142 out of 735 reviews
3 - Okay 19%
Rating 2 - Poor. 46 out of 735 reviews
2 - Poor 6%
Rating 1 - Terrible. 9 out of 735 reviews
1 - Terrible 1%

4.1/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location - easy to find and on the Tongariro crossing shuttle pick up route Room - very comfortable, clean Spiral restaurant - food was great
Stayed 2 nights in Apr 2021

3/5 Okay

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The carpet of the room was full with some sort of spots. It made the stay feeling like being in a dirty room. The hotel wasn't booked out so there was no point giving us a dirty room. Worse than that was the condition of the in room heater were the electrical panel was badly melted and was surely a risk of electrical fault and in the worst case potential fire. The room layout was small but good. It could have been a very good stay if we would have a better maintained and safer room.
Stayed 2 nights in Apr 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and the rooms are clean, warm and nice. Resturant was a problem... There were no fans running in the kitchen, so the whole resturant stunk of food!!! Felt sorry for the chiefs ...
Stayed 1 night in Apr 2021

5/5 Excellent

Stayed 2 nights in Apr 2021

2/5 Poor

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2021