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Plateau Lodge

Photo gallery for Plateau Lodge

Featured image
Indoor spa bath
Toys
Individually decorated, individually furnished, iron/ironing board
Individually decorated, individually furnished, iron/ironing board

Overview of Plateau Lodge

Plateau Lodge

3 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Room service
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
17 Carroll Street, National Park Village, 3948

Explore the area

  • Popular LocationTongariro National Park10 min walk
  • Popular LocationTongariro National Park Whakapapa Visitor Centre11 min drive
  • Popular LocationTaranaki Falls14 min drive

Choose dates to view prices

About this area

National Park Village

Located in National Park Village, Plateau Lodge is in a national park. Tongariro National Park Whakapapa Visitor Centre and Whakapapa Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tongariro National Park and Taranaki Falls. Enjoy the area's slopes with snowboarding, skiing lessons and ski runs, and don't miss out on the sledging.

What's nearby

  • Tongariro National Park - 10 min walk
  • Tongariro National Park Whakapapa Visitor Centre - 11 min drive
  • Taranaki Falls - 14 min drive
  • Whakapapa Ski Area - 20 min drive
  • Mangatepopo Trail Head - 21 min drive

Getting around

  • Taupo (TUO) - 66 min drive

Restaurants

  • Spiral Restaurant & Bar - 4 min walk
  • Schnapps Bar - 6 min walk
  • Macrocarpa Cafe - 10 min walk
  • The Station Cafe - 12 min walk
  • The Spiral Cafe - 4 min drive

About this property

Plateau Lodge

3-star, family-friendly motel near Tongariro National Park
Along with a spa tub, this motel has a microwave in a common area and a fridge in a common area. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site. All 25 individually decorated rooms feature free WiFi and room service.
Plateau Lodge offers 25 forms of accommodation. Each accommodation is individually furnished and decorated. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the motel include a spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Local area shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:00 AM: NZD 19 for adults and NZD 19 for children
  • Room service available

Things to do

  • Playground
  • Hot tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's games
  • Children's toys
  • High chair
  • Laundry facilities
  • Playground

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Ski passes
  • Tour/ticket assistance

Languages spoken

  • English

Outdoors

  • Garden
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Upper floors only accessible by stairs
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Designated smoking areas
  • Fireplace in reception
  • Renovated entire property – February 2020
  • Shared microwave
  • Shared fridge
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Towels

More

  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Local maps

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 8 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 55.00

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:00 PM
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for NZD 35.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Spa fee: NZD 5.0 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: NZD 19 for adults and NZD 19 for children (approximately)
  • Late check-out fee: NZD 55.00 (subject to availability)
  • Rollaway bed fee: NZD 35.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Plateau Lodge
Plateau Lodge National Park Village
Plateau National Park Village
Plateau Lodge Motel
Plateau Lodge National Park Village
Plateau Lodge Motel National Park Village

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 121 out of 258 reviews
5 - Excellent 47%
Rating 4 - Good. 97 out of 258 reviews
4 - Good 38%
Rating 3 - Okay. 37 out of 258 reviews
3 - Okay 14%
Rating 2 - Poor. 1 out of 258 reviews
2 - Poor 0%
Rating 1 - Terrible. 2 out of 258 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Apr 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location. Ideal for busting National Park area. Great friendly staff. Clean and new rooms. Great spa. Easy walk to pub and cafe
Stayed 2 nights in Feb 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in one of their’pods’. Nice and new but was a bit tight for space when using the sofa bed.
Stayed 1 night in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

5/5 Excellent

Stayed 1 night in Dec 2020