National Gardens Holidays from AU$399

The room and grounds were average. It wasn't as nice as the pictures. The breakfast was good.

Room was exceptionally clean

Guest service was great. We had a serious problem with our booked room and not only did they apologize but they corrected it right away and upgraded our room for the remainder of our stay. The hotel is currently being renovated slowly so it does have an “outdated “ feel but welcoming too. Breakfast was a bit expensive but there was a variety of food. We had fun in the game room, we would have our children’s birthday party here, would be a blast for the young ones! Overall we probably would not stay again unless we were put into the apartment sized room.

When my party and I walked in, we were instantly greeted with a clean smell. There was no bugs or mold to be found anywhere. The front desk was really kind and helpful. My friends and I were there for a total of 7 days and would definitely return. The beds were comfortable, within walking distance of 7-eleven and McDonald's. The only thing that held me back from giving 5 stars was the second night we were there, we were woken up by a blaring alarm. We opened the door and the front desk attendant told me that there was no fire, so we waited in the room a couple more minutes before cracking the door open again and seeing the rest of the hotel piling out of the main entrance. We started making our way down when we looked to the left and saw a small ocean forming outside a room down the hall as a sprinkler was supposedly malfunctioning. But would definitely stay again

The place is exceptional and met all of our needs and then some