Hi Kathleen,Thank you for sharing your feedback about your stay at Grand Hyatt Baha Mar. We're thrilled to hear that you enjoyed the variety of Baha Mar dining options, our pools, and the fun atmosphere of the Baha Mar casino, along with the convenience of having easy access to the Baha Bay Water Park. However, we apologize for the inconvenience you experienced in finding open chairs at the pools. We understand that this can be frustrating, and we are continually working on improving the enforcement of our pool area policies to ensure a fair and enjoyable experience for all guests. Thank you for bringing this issue to our attention, and we look forward to welcoming you back for another delightful visit, hopefully with an even smoother experience at our pool areas.

Hi Aram,Thank you for your kind feedback on your recent stay at Grand Hyatt Baha Mar. We are delighted to hear that you appreciated the cleanliness and beauty of our hotel. Our team works tirelessly to ensure that every aspect of our property meets the high standards that our guests expect and deserve. Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable visit.

Hi Oliver,Thank you so much for your generous rating of 4 out of 5 for your recent Grand Hyatt Baha Mar stay! We're thrilled that you had a nice experience and appreciate your taking the time to share your feedback. We hope to have the opportunity to welcome you back soon and aim for that perfect score by providing an even more exceptional stay. Thank you for choosing us for your travels!

Thank you for taking the time to rate your recent stay at Grand Hyatt Baha Mar! We're delighted that you had a pleasant experience and appreciate your generous rating of 5 out of 5. Your feedback is valuable to us, and we hope to have the pleasure of welcoming you back soon. We'll strive to provide you with an even better stay to earn that perfect score. Thank you for choosing us for your travels!

We very much appreciate your 5 out of 5 rating, Michelle Lynn! Thank you for choosing Grand Hyatt Baha Mar, and we hope to be your resort of choice when travelling to the Bahamas.

Delorce, your review is music to our ears! This is fantastic news! Thank you for being our guest and for sharing your feedback. It was our pleasure to host you, and we hope to have you join us again the next time you plan an island getaway.

Hi Deborah,Thank you for sharing your feedback about your recent Grand Hyatt Baha Mar stay. We're thrilled that you enjoyed your room and were delighted by the fantastic views. We appreciate you taking the time to let us know how much you enjoyed the dining aspects of our resort. We hope to have the pleasure of welcoming you back soon for another delightful experience soon.

We love seeing a 5-out-of-5 rating on Expedia, Sushil! This is great news! Thank you for being our guest, and we hope to host you again the next time you need a tropical island getaway.

We apologize, Vito, for not providing you with the experience we had intended. We deeply regret any disappointment and assure you that we had aimed to make your visit perfect. We hope that you will give us another chance in the future to make things right and provide you with a better experience.

Thank you! We are thrilled you had a great stay! It was our pleasure to host you, and we look forward to seeing you again during your next island getaway.

Hi Bradley,We sincerely apologize that your stay at Grand Hyatt Baha Mar did not meet your expectations and deeply regret that you rated your experience as 1 out of 5. We strive to provide an exceptional experience for all our guests, and it's clear we fell short in your case. We would greatly appreciate the opportunity to restore your faith in our resort, and we ask you to contact us directly so we can better understand your disappointments.

Dear Costas Angelo,Thank you for your 5 out of 5 rating and for acknowledging the value of your experience at Grand Hyatt Baha Mar despite the costs. We understand that a trip to the Bahamas can be expensive, and we're glad that your stay with us was memorable enough to earn such a high rating. We strive to provide exceptional service, beautiful accommodations, and a wide range of amenities to ensure every guest feels they've received value for their expenditure. We appreciate your feedback and look forward to welcoming you back for another luxurious visit in the beautiful Bahamas!

Hi Debbie,Thank you for sharing your feedback about your stay at Grand Hyatt Baha Mar. We appreciate your comments on the condition of the room and we're taking note of your observations. Your insights are invaluable as we continuously work to maintain and enhance our accommodations. We're pleased to hear that you enjoyed our hotel, beach, and amenities overall, and we appreciate your suggestion for evening entertainment. We strive to create the best possible guest experience, and your feedback helps us to improve. We hope to welcome you back soon, with all aspects polished to meet your expectations fully.

Hi Bianca,Thank you so much for the top rating of 5 out of 5! We are thrilled to know that your experience at Grand Hyatt Baha Mar met your expectations. Wonderful news! We look forward to welcoming you back to the resort soon for another memorable visit. Thank you once again for choosing us for your stay.

Dear Kenneth,Thank you for your wonderful feedback about your recent stay at Grand Hyatt Baha Mar. We're thrilled to hear that your check-in and check-out process went smoothly and that we were able to accommodate an early check-in for you. We strive to provide exceptional service and a memorable experience for all our guests, and it sounds like we succeeded with your stay. We look forward to welcoming you back soon for another enjoyable visit. Thank you again for choosing Grand Hyatt Baha Mar!

Wonderful News! Thank you, Salvatore, for being our guest and sharing your feedback. It was our sincere pleasure to host you, and we hope to see you again the next time you plan an island getaway.

Hi Jenna,Thank you so much for your generous rating of 5 out of 5 for your recent Grand Hyatt Baha Mar stay! We're thrilled that you had a nice experience and appreciate your taking the time to share your feedback. We hope to have the opportunity to welcome you back and thank you for choosing us for your travels!

Hi Marina,Thank you for being our guest and for bringing this to our attention. We'd like to know more about the missing items from your room; please reach out to our guest services department as soon as possible. We hope to hear from you soon.

Hi Thomas,We sincerely apologize that your stay at Grand Hyatt Baha Mar did not meet your expectations and deeply regret that you rated your experience as 2 out of 5. We strive to provide an exceptional experience for all our guests, and it's clear we fell short in your case. We would greatly appreciate the opportunity to restore your faith in our resort, and we ask you to contact us directly so we can better understand your disappointments.

Hi Kenneth,Thank you for joining us and for sharing your feedback. It was our pleasure having you as our guest recently. We must agree that our resort is quite beautiful. However, we are sorry to learn that our food price points kept you from thoroughly enjoying your time with us, as that was never our intention. Guests can be assured that our restaurants exercise careful consideration when pricing out menus. As an island nation where almost everything is imported, our baseline prices will be higher than those experienced in the States or Europe. It is a standard practice in the Bahamas that dining establishments charge a 15% service fee (additional gratuities are optional) and the mandatory 10% VAT on all food and beverage purchases. We are confident our future guests will find your feedback immensely useful, and we advise our future guests to review our restaurants' menus on the Baha Mar website.

Hi, Daniele; your review is simply stated but overwhelmingly and happily received! Thank you for being our guest, and we hope to welcome you back for another great stay soon.

Thank you, Seyed, for being our guest and for giving us a top rating of 5 out of 5! We are thrilled to learn that your experience at the Grand Hyatt Baha Mar was everything you expected. Thank you once again for choosing us for your stay, and we hope to have you as our guest again!

Thank you, Teressa Lynn, for taking the time to share your experience at Grand Hyatt Baha Mar, especially during such a special occasion as your birthday and retirement. We're delighted to hear that you and your family enjoyed the variety of restaurants, excursions, and entertainment our resort has to offer. It's wonderful to know that, despite the initial hiccup with the restaurant reservation, our team was able to accommodate your celebration, ensuring a memorable birthday dining experience. We appreciate your kind words, and we're thrilled that you're planning to return for another vacation.

We completely agree with you, Barbara! Baha Mar has an abundance of activities and sights to explore, and we at Grand Hyatt are delighted to be a part of this stunning tropical island resort. It was genuinely our pleasure to have you as our guest, and we can't wait to welcome you back on your next visit to the Bahamas.

Dear Alireza,Thank you for sharing your feedback about your recent stay at Grand Hyatt Baha Mar. We appreciate your kind words about the resort's updated appearance, fun pools, and The Baha Bay Water Park. However, we're sorry to hear about the challenges you faced during your time with us. Please trust that we wanted nothing more than to provide a family vacation of a lifetime, and it is clear we missed the mark. Your feedback helps us improve, and we hope you'll consider returning to see how we address these issues. Thank you again for sharing your thoughts.

Hi Brian,We like to think we have something for everyone to enjoy, but we undoubtedly are a great spot for families! Thank you for being our guest and sharing your 5 out of 5 feedback. It was our pleasure to host you, and we hope to have you join us again the next time you go on a family vacation.

Hi Marie,We appreciate your sharing your feedback about your recent Grand Hyatt Baha Mar stay. We are disheartened to hear about your less-than-cheerful experience with our front desk team, and we sincerely apologize for the lack of warm hospitality you received during check-in and check-out. This behavior does not align with our commitment to providing a welcoming and respectful environment for all guests. We will address this with our front desk team to ensure a much friendlier and more helpful experience in the future. We appreciate you bringing this to our attention, and we hope you will consider giving us another chance to offer a better experience on a future visit.

Dear Anthony,Thank you for sharing your feedback about your recent stay at Grand Hyatt Baha Mar. We are deeply disappointed to hear about the lack of warm hospitality you received, especially during check-in. We sincerely apologize for the impersonal service you experienced, as this falls far below the standard of guest care we aim to provide. Your comments will be taken seriously, and we will address this with our team to ensure we provide a more welcoming and friendly environment. Thank you again for bringing this to our attention, and we hope to have the opportunity to make it right during a future visit.

Hi Shereen,Thank you for sharing your feedback about your recent stay at Grand Hyatt Baha Mar. We're delighted to hear that you loved our resort and enjoyed the various activities, food options, amazing views, and cleanliness. We apologize for the issues you encountered with the beach team holding chairs for those who paid more and the loud vendors who disrupted your quiet time. Although we don't directly manage the beach team, we will let their leadership know that these practices need to be addressed. In The Bahamas, all beaches are public, which sometimes leads to unexpected activity from vendors. We appreciate your feedback as it helps us improve the overall guest experience, and we hope to have the opportunity to welcome you back for an even better stay.

We love seeing a 5 out of 5 rating from our guests, Bianca! Thank you for being our guest and sharing your perfect Grand Hyatt Baha Mar rating! It was our pleasure to host you and we hope to have you join us again soon.

Hi Carolyne,Thank you for sharing your feedback about your recent Grand Hyatt Baha Mar stay. We're glad you enjoyed our property's cleanliness, the walkable layout, and the Baha Bay Water Park. However, we apologize for the shortcomings in our service. It's unacceptable that you felt some of the teams were bothered when you asked for assistance. This will be addressed with our leadership.We appreciate your honest feedback, as it helps us identify areas for improvement, and we hope to have the opportunity to provide you with a much better experience in the future.

Hi Michelle,Thank you for sharing your feedback about your recent stay at Grand Hyatt Baha Mar. We're sorry to hear that your experience during your April vacation did not meet the usual Hyatt standards. The vibe and business of our resort often ebb and flow with the school calendar, which can lead to busier periods. We strive for transparency by clearly delineating our fees in our welcome email and posting our restaurant menus on the Baha Mar website, allowing guests to make informed decisions. We are working to ensure our service and cleanliness meet the high standards you expect from Hyatt. We hope to have the opportunity to welcome you back for a much better experience in the future.

Dear Krystal,Thank you for sharing your feedback about your recent Grand Hyatt Baha Mar stay. We're glad to hear you found our property to be nice, but we apologize that the quality and cost of the food you tried didn't meet your expectations. We appreciate your honest input. The Baha Mar campus offers over 40 dining outposts with a variety of cuisines, and we'd love for you to try some different options on your next visit. We hope you'll reconsider and give us another chance to impress. Thank you again for your feedback, and we look forward to the possibility of welcoming you back.

Dear Balraj,We sincerely apologize for the inconvenience you experienced during your stay at Grand Hyatt Baha Mar, as well as for the frustration and discomfort this caused you. Despite this unintentional challenge, we hope that the rest of your stay was enjoyable and that you were able to experience the best our resort has to offer. We appreciate your patience and feedback, and we hope to have the opportunity to welcome you back for a much smoother and more relaxing experience.

Hi Katie,Thank you for sharing your feedback on your recent Grand Hyatt Baha Mar stay. We're pleased to hear that you found our property great for little ones and that our team was pleasant and helpful throughout your visit. We appreciate your insights on your beach experience; please know that safety is our number one concern. However, we understand that the limitations caused by wind and the removal of beach floats in the afternoons can affect your family's enjoyment. Our apologies. Despite these challenges, we hope you'll consider joining us again, and we look forward to providing a better and more enjoyable experience for you and your family. Thank you again for your valuable feedback.

Dear Wagma,Thank you for sharing your feedback on your recent stay at the Grand Hyatt Baha Mar. We're glad to hear that you found our property nice and well-maintained, but we apologize for the other detractors that affected your experience. Your happiness is important to us, and we understand that these shortcomings impacted your opinion of our resort. While we are saddened that you don't plan to return, we hope this experience won't tarnish your view of Hyatt brands. We strive to uphold the high standards that Hyatt is known for, and we would welcome the opportunity to regain your trust in the future at one of our other locations. Thank you again for your feedback, and we wish you the best in your future travels.

Vantrell, your review made our hearts so happy! Thank you for being a loyal guest and singing our praises. It is always our pleasure to host you, and we look forward to seeing you again the next time you travel to the Bahamas.

Hi Rachel,Thank you for sharing your thoughts on your rey at Grand Hyatt Bah staya Mar. We're delighted to hear that you loved our property, and we appreciate your perfect rating despite some unintentional shortcomings. We understand that the busyness during school vacation week and the stress of finding pool chairs early in the morning can be challenging, and we're sorry for the inconvenience this caused. We will continue to work on finding solutions to ease this stress and improve your experience. Thank you for your patience and understanding. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back for a more relaxing and enjoyable stay.

Hi Frank,Thank you for being our guest and for sharing your feedback. We pride ourselves in having something to offer for every type of traveler, but we are particularly well-suited for families with young children. It was our pleasure to have you as our guest, and we hope to welcome you back again the next time you visit the Bahamas.

Hi Anthony,Thank you for being our guest. We sincerely apologize that your stay at Grand Hyatt Baha Mar did not meet your expectations and deeply regret that you rated your experience as 2 out of 5. We strive to provide an exceptional experience for all our guests, and it's clear we fell short in your case. We would greatly appreciate the opportunity to restore your faith in our resort, and we ask you to contact us directly so we can better understand your disappointments.

Hi Rashida,Thank you for sharing your experience at Grand Hyatt Baha Mar. We sincerely apologize for the aspects of your stay that detracted from your anticipated relaxing vacation. We appreciate your kind words about the beauty of your room, our grounds, and this amazing island, but we understand the frustration caused by the crowding. Our resort's occupancy often ebbs and flows with the school calendar, and we recommend booking restaurant reservations and planning activities in advance during these peak times to enhance your stay.Regarding our bathrooms, in the East Tower, our rooms feature bathrooms with two separate glass stalls, one for the shower and one for the toilet, ensuring privacy and convenience. Each bathroom is equipped with its own door and a sliding pocket door separating the bathroom from the bedroom, allowing for additional privacy and comfort.In the West Tower, the layout includes a dedicated toilet area without an internal door, and privacy is maintained with a main bathroom door that separates this space from the rest of the room.Please know that we appreciate your feedback and are grateful you took the time to share it. We are disappointed that your stay was not flawless, and we hope you will join us again so we may show you a perfect experience in every way.

Dear Vigen,We sincerely apologize that your stay at Grand Hyatt Baha Mar did not meet your expectations and deeply regret that you rated your experience as 1 out of 5. We strive to provide an exceptional experience for all our guests, and it's clear we fell short in your case. We would greatly appreciate the opportunity to restore your faith in our resort, and we ask you to contact us directly so we can better understand your disappointments.

Hi John Philip!We appreciate your taking the time to rate us here on Expedia! It appears you had a great time with us and we could not be prouder. Thank you for choosing Grand Hyatt Baha Mar. Come see us again the next time you plan an island getaway.

Dear Mary,We sincerely apologize that your stay at Grand Hyatt Baha Mar did not meet your expectations and deeply regret that you rated your experience as 2 out of 5. We strive to provide an exceptional experience for all our guests, and it's clear we fell short in your case. We would greatly appreciate the opportunity to restore your faith in our resort, and we ask you to contact us directly so we can better understand your disappointments.

This is what we love to read! Wonderful news! Thanks, Alexander. Stay with us again the next time you plan an island getaway.

Hi Frank.Thank you for taking the time to provide feedback on your recent Grand Hyatt Baha Mar stay. We apologize for the issues you encountered with crowding, dining reservations, and the condition of our facilities. The level of crowdiness at our resort often aligns with the school calendar, leading to peak times when advance reservations become essential for dining and other amenities. Regarding the room allocation error and the restroom conditions, these fall short of the high standards we aim to uphold, and we are very sorry for this shortcoming. We value your input as it helps us improve our guest experience, and we hope to have the opportunity to show you a better experience the next time you travel to the Bahamas.

Thank you, Robert, for sharing your feedback on your recent stay at Grand Hyatt Baha Mar. We sincerely apologize for the difficulties you experienced in finding sun beds and the perceived indifference from our team. We strive to provide a welcoming and accommodating environment for all our guests, and we regret that we did not fully meet this commitment during your visit. Please accept our genuine apologies and we hope to have you join us again the next time you plan a Bahamian getaway so we may show you a better experience.

Hi Linda Ann,Thank you for sharing your feedback about your recent Grand Hyatt Baha Mar stay. We sincerely apologize for the disappointment you experienced with your room location and the lack of communication regarding amenities available, such as complimentary tea. We offer ADA-modified rooms designed to enhance safety and accessibility for guests who may require added support. We would appreciate the opportunity to discuss your experience further and ensure any future visits are comfortable and enjoyable. Please feel free to contact our guest services for any specific requirements or to address any concerns during your stay. We hope to have the chance to welcome you back and provide a much more satisfying experience.

Thank you for taking the time to share your feedback on your recent stay at Grand Hyatt Baha Mar, Angela. We're delighted to hear that you enjoyed our nighttime activities - how fun is Jazz Bar?!? It was our pleasure to host you and we hope to have you join us again the next time you plan an island getaway.