Apartment, 2 Bedrooms | In-room dining

Reviews of Mint House Nashville - Music Row

3.5 out of 5
Mint House Nashville - Music Row
1016 18th Ave S, Nashville, TN

Reviews

8.6

Excellent

Rating 10 - Excellent. 86 out of 159 reviews" "
Rating 8 - Good. 46 out of 159 reviews" "
Rating 6 - Okay. 16 out of 159 reviews" "
Rating 4 - Poor. 4 out of 159 reviews" "
Rating 2 - Terrible. 7 out of 159 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Shauna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Will definitely stay again! Lala was amazing, super helpful. The rooms were clean, modern, spacious, the bed was very comfortable and the location was a 7 min walk to Broadway! Absolutely perfect!!!
Stayed 4 nights in Jul 2023

10/10 Excellent

Leigh-Ann Carol

Liked: Cleanliness, amenities, property conditions & facilities
Would absolutely stay there again!
Stayed 8 nights in Jun 2023
Response from Elijah S. on 14 June 2023
Thank you for staying at Mint House. We look forward to hosting you again soon!

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
I liked the location. I liked the funky old bank building it was in. I liked the ease of parking. Just make sure you check the listing to make sure you know how many bathrooms there are in each room.
Stayed 1 night in May 2023
Response from Mint House Guest Care on 8 June 2023
Thanks so much, David. We're so glad we were able to host you and appreciate the kind words!

10/10 Excellent

Jo

Stayed 2 nights in Apr 2023
Response from Jay on 27 Apr 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The mint house is located in a good location although the car traffic at night can make it difficult to sleep. We had trouble finding the place as it sits on top of crumble cookie and the entrance is located on the back side, parking lot. the door is located between two shops. Hope this helps future guest.
Stayed 6 nights in Mar 2023
Response from Jay B. on 27 Apr 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We actually stayed at mint house Hillsboro Village Location is awesome , lots of shops and restaurants and we took the bus downtown , super easy !!! If we ever have the chance to visit Nashville again we would definitely stay with mint house again !!!
Stayed 7 nights in Mar 2023
Response from Jay B. on 27 Apr 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tara

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly, Helpful staff and very safe! Communication is clear. Building is clean. Rooms are nice.
Stayed 3 nights in Mar 2023
Response from Mint House on 20 Mar 2023
Thank you so much, Tara! We're so glad we were able to host you and truly appreciate the very nice feedback. This this has been shared to the whole team and we sure hope to see you again soon! :)

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location for Vandy parents
Stayed 4 nights in Feb 2023
Response from Mint House on 1 Mar 2023
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

10/10 Excellent

Soumya

Liked: Cleanliness, amenities, property conditions & facilities
I stayed for a night at this property. It was an awesome experience. Thank you, Mint house.
Stayed 1 night in Feb 2023
Response from Mint House Guest Care on 20 Feb 2023
It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

10/10 Excellent

Karessa

Stayed 3 nights in Feb 2023
Response from Elijah S on 19 Feb 2023
Hi Karessa,Thank you for staying at Mint House. We look forward to hosting you again soon.

10/10 Excellent

Mark

Stayed 4 nights in Feb 2023
Response from KBZ Mint House on 17 Feb 2023
Hi Mark,Thank you for your positive review. Please come back and stay with us soon!!!

8/10 Good

Ling-Yi

Liked: Cleanliness, amenities, property conditions & facilities
A full kitchen with cookers and utensils is convenient. The apartment is nice and clean.
Stayed 10 nights in Jan 2023
Response from Jay B. on 4 Feb 2023
Thank you for you feedback! Hope to host you again soon!

8/10 Good

Pedro

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

William

Stayed 4 nights in Jan 2023
Response from Mint House on 24 Jan 2023
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

2/10 Terrible

Karen, Webster Groves

Disliked: Cleanliness
The check-in was so cumbersome that we did not stay there. We will ask for our money back.
Stayed 1 night in Jan 2023
Response from Jay B. on 16 Feb 2023
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Robert

Travelled with family, Travelled with group
Liked: Property conditions & facilities
More than one parking spot for a 2 bedroom
Response from Elijah S on 16 Jan 2023
Thank you for staying at Mint House. We hope to host you again soon.

8/10 Good

Mark

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2023
Response from KBZ Mint House on 13 Jan 2023
Hi Mark-Thanks for your kind review. Please come back and visit us again.

2/10 Terrible

suzan

Stayed 6 nights in Dec 2022
Response from Marchie B. on 8 Jan 2023
Thank you for staying with us. We appreciate your feedback!

8/10 Good

crystal n

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Nice room with a few issues
Room was nice but neighbors upstairs seemed to be going all night long every night and was so loud. Surge protector was broke so we couldn’t watch tv because you couldn’t plug it in. Water pressure was terrible. There were people working on lobby and it was nasty going through there. There were empty beer bottles left in our cabinets, the trash can was broke, and the outside light didn’t work outside our door and we were in the corner so it was very dark while trying to get into our room every night.
Empty beer bottles in the cabinet when  we checked in.
Note on surge protector that was broken.
Stayed 3 nights in Dec 2022
Response from Elijah S on 31 Dec 2022
Hi,Thank you for your review. We will make sure to take note of this to ensure better service in the future.

10/10 Excellent

Brandy

Travelled with group
Liked: Cleanliness, room comfort
Great Location
So beautiful! Free parking which was great! I think some rooms give you free garage parking others you get a tag to put in your car to park across the street. Kinda hard to find since it is an apartment complex. So comfy- great for family’s, extended stays, girls trip!
Stayed 3 nights in Dec 2022
Response from Jay B. on 31 Dec 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Rita

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Daniel

Stayed 4 nights in Dec 2022
Response from Mint House Guest Care Team on 13 Dec 2022
Thank you so much, Daniel! We're so glad we were able to host you and truly appreciate the very nice feedback. This this has been shared to the whole team and we sure hope to see you again soon! :)

8/10 Good

Nicole

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The check-in process was confusing and the lack of signage left us walking around the building multiple times trying to figure out how to check-in. I completed the virtual check-in but didnt receive any information about room number or entry codes. The place itself was nice. One of the lightbulbs in the bathroom was out though. Otherwise, it was a pleasant experience.
Stayed 1 night in Dec 2022
Response from Mint House on 8 Dec 2022
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

4/10 Poor

Erika Blue

8/10 Good

Christine, Canandaigua

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The studio/1 br was comfortable and spacious. It was a six minute drive to downtown where we met family and did our tourist shopping.
Response from Mint House on 5 Dec 2022
Thank you so much, Christine! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

2/10 Terrible

Sandhya

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
A nice woman helped us with what we needed. Property was disgusting, room was dirty, roaches at the property. I have pics to prove it. I need a refund please. How do I go about it.
Response from Mint House Guest Care Team on 5 Dec 2022
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

8/10 Good

Dellanna

Liked: Cleanliness
Stayed 1 night in Dec 2022
Response from Mint House Guest Care Team on 5 Dec 2022
Thank you so much Dellanna! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in worked well, not far from the airport. We were able to easily walk to Panera/Subway/Chipotle for easy eats. Place itself is pretty cute, adequately equipped kitchen, comfy bed. Took us a minute to figure out the alley for the parking garage, but it was well lit and safe. Would certainly stay here again.
Stayed 2 nights in Nov 2022
Response from Mint House on 2 Dec 2022
Sounds like an amazing stay, [GUEST NAME]! It was an honor to host you, thanks for staying with us and we hope to see you again soon! :)

6/10 Okay

Joyce

Travelled with group
Liked: Cleanliness, property conditions & facilities
This was a decent place to stay. There were not any food markets walking distance which If you don’t have a rental car made it hard to get. Close to downtown area a 10 minute Uber ride. They don’t give you enough coffee and creamer.
Stayed 4 nights in Nov 2022
Response from Elijah S on 27 Nov 2022
Thank you for your review and will take all of this into improving our service

10/10 Excellent

Stan

Stayed 2 nights in Nov 2022

8/10 Good

Shelley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, quiet and clean. Nice place.
Stayed 4 nights in Nov 2022
Response from Mint House - J on 17 Nov 2022
Thank you for staying with us!Your feedback is highly appreciated and was forwarded to our ground team. Feedback like this helps us grow and improve to become better at hosting future guests.

8/10 Good

Christi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great amenities included in this property and great location near the university. Would highly recommend staying here!
Stayed 3 nights in Nov 2022
Response from Mint House Guest Care on 18 Nov 2022
It was a joy to host you Christi and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

6/10 Okay

Raphael

Liked: Amenities, property conditions & facilities
Everything was great but there was a cockroach in the sink
Stayed 3 nights in Nov 2022
Response from Mint House Guest Care Team on 15 Nov 2022
Thanks so much, Raphael! We're so glad we were able to host you and truly appreciate your feedback. Rest assured that we will work on improving communications on those you had mentioned. This this has been shared to the whole team and we sure hope to see you again soon! :)

10/10 Excellent

Joshua Lwaniko

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a great place to stay, easy and efficient check-in process. I also liked the whole vibe inside the apartments that are well designed.
Stayed 4 nights in Oct 2022
Response from Mint House - J on 1 Nov 2022
Your feedback is highly appreciated and was forwarded to our ground team. Feedback like this helps us grow and improve to become better at hosting future guests.

10/10 Excellent

Craig

Travelled with partner
Liked: Amenities, property conditions & facilities
It was clean in every nook and cranny. It was totally quiet in the unit and around the property. It was everything we needed for our travels.
Stayed 4 nights in Oct 2022
Response from Mint House Guest Care Team on 1 Nov 2022
Thanks so much, Craig! We're so glad we were able to host you and truly appreciate the very nice feedback. This this has been shared to the whole team and we sure hope to see you again soon! :)

10/10 Excellent

Dara

Stayed 3 nights in Oct 2022
Response from KBZ Mint House Nashville on 26 Oct 2022
Thank you for your excellent review. Please come back and visit us soon.Mint House Guest Care

10/10 Excellent

Maeve

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 3 nights in Oct 2022
Response from Mint House Guest Care on 17 Oct 2022
It was an honor to host you, Maeve. Thanks for staying with us and we hope to see you again soon! :)

8/10 Good

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was very clean and conveniently located for all we had planned on our trip to Nashville. Check in details were not shared with us which caused a delay in our entrance to the property. But overall a good experience.
Stayed 2 nights in Oct 2022
Response from Mint House on 13 Oct 2022
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

6/10 Okay

Dana

Stayed 4 nights in Oct 2022

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for what we needed and super quiet!
Stayed 4 nights in Sep 2022
Response from Mint House Guest Care Team on 2 Oct 2022
Thanks so much, Sara. We're so glad we were able to host you and appreciate the very nice feedback! Hope to see you again soon! :)

10/10 Excellent

Diana

Stayed 5 nights in Sep 2022
Response from Mint House Guest Care Team on 3 Oct 2022
Thanks so much, Dana! We're so glad we were able to host you and appreciate the very nice feedback! Hope to see you again soon! :)

8/10 Good

Chelsi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We ran into some difficulty upon arrival. Check in was at 3pm . We arrived at 3:50 and the housekeepers where still cleaning the apartment so we had to wait in the courtyard until they finished. When we tried to enter the room the door code that was emailed to me did not work so I had to call to get a new one. This was very frustrating at first but once we entered we were very impressed with the cleanliness and style of the apartment. The neighborhood is very quiet and safe. The best isn’t the softest but we slept well and were comfortable and cozy. I will be staying here again on my next trip to Nashville.
Stayed 1 night in Sep 2022
Response from Mint House Guest Care Team on 3 Oct 2022
Thanks so much for your feedback Chelsi! We're so glad we were able to host you and appreciate the very nice review! Hope to see you again soon! :)

6/10 Okay

Susan, Sumter

Travelled with family
Liked: Cleanliness, property conditions & facilities
The accommodations were substantially unfurnished. We were fortunate to have good weather and were able to meet our family in the courtyard for coffee in the morning because there was no place in the unit to gather. The kitchen was well appointed. The bed was very comfortable.
Stayed 2 nights in Sep 2022
Response from Mint House on 25 Sept 2022
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Chi

Business traveller
Liked: Cleanliness, room comfort
Arrival Disaster
My trip was a catastrophe. I arrived at 10:30pm and my key code didn't work for my assigned apartment. After multiple calls to the Mint House staff, nothing happened. I finally was able to enter another apartment at midnight, 90 minutes after I arrived.
Stayed 2 nights in Sep 2022
Response from Mint House on 7 Oct 2022
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

10/10 Excellent

Jack

Stayed 3 nights in Sep 2022
Response from Mint House Guest Care Team on 23 Sept 2022
Thanks so much, Jack. We're so glad we were able to host you and appreciate the very nice feedback! Hope to see you again soon! :)

10/10 Excellent

Ashley

Stayed 3 nights in Aug 2022
Response from Mint House on 11 Aug 2022
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I loved the courtyard and how the apartments were laid out, would stay again.
Stayed 2 nights in Jun 2022
Response from Mint House Guest Care on 11 June 2022
Thank you so much, Nathan! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

10/10 Excellent

michelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was a very nice place, The building was quiet, the room was clean. Its walkable to Music row and short uber ride to downtown.
Stayed 3 nights in May 2022
Response from Mint House Guest Care on 27 May 2022
Hi Michelle, thank you very much for your positive review. We will pass this along to our team. We look forward to hosting you again in the future. Take care!

8/10 Good

Libby

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the apartment. Great property but not a lot of restaurants within walking distance.
Stayed 3 nights in May 2022
Response from Mint House - J on 23 May 2022
Your feedback is highly appreciated and was forwarded to our ground team. Feedback like this helps us grow and improve to become better at hosting future guests.