Terrace/patio
Check availability

Reviews of Home2 Suites Mt. Juliet, TN

3 out of 5
Home2 Suites Mt. Juliet, TN
110 Providence Trail, Mount Juliet, TN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 414 out of 562 reviews" "
Rating 8 - Good. 90 out of 562 reviews" "
Rating 6 - Okay. 33 out of 562 reviews" "
Rating 4 - Poor. 13 out of 562 reviews" "
Rating 2 - Terrible. 12 out of 562 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Collin

Liked: Staff & service, property conditions & facilities
Ant problem in the bathroom
Stayed 3 nights in Apr 2024

8/10 Good

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our showers doors were broken. Didn’t slide at all without lifting and pulling. Told the front desk and do I’m sure they will fix.
Stayed 2 nights in Apr 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Anthony

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, great rooms, great breakfast, and a great workout room for a hotel.... Plan to stay here again!!
Stayed 1 night in Apr 2024

6/10 Okay

Kevin

Stayed 1 night in Mar 2024

8/10 Good

Mercedes

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, except when we went to use the microwave we plugged it in it worked for 10 seconds then stopped working no matter what we tried. The person at the front desk was very helpful and let us use their microwave. Overall it was a great experience, if I'm ever in the area I'd stay again.
Stayed 1 night in Mar 2024

8/10 Good

Chelsea, Wickenburg

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The TV in the room only got a few channels and was not a smart TV so there was no option besides the local channels which worked intermittently. It was clean however the shower and sink were not as clean as I have seen. It’s a smaller room considering what’s in it. If you are staying any length of time with two smaller children I suggest a large room with two beds and not the king with a pull out. They offer pack and plays but it was very dirty so we did not use it. Kitchen area is nice but right in the narrow hall so hard to use. Bathroom was TINY my husband is 6’9” and had a hard time getting around the door into the shower and so did I.
Stayed 4 nights in Mar 2024

10/10 Excellent

Emma

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Great breakfast options.
Stayed 1 night in Mar 2024
Response from Michael Bagocus, Assistant General Manager on 20 Mar 2024
Hi Emma,Thank you for the feedback! We're glad that you had a wonderful experience during your stay. We hope that we will see you again in the future!

8/10 Good

carl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot was really full. Had to park at the opposite side of building from where the room was and no available carts to put luggage on for transporting to room. Otherwise a really pleasant experience. Will definitely stay here the next time I'm in Nashville
Stayed 1 night in Mar 2024

8/10 Good

Adam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New facility but some of the linens and bathroom fixtures showed wear beyond what it should for the age of the facility.
Stayed 1 night in Feb 2024

10/10 Excellent

Mirele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean! It was a short stay but everything was great!
Stayed 1 night in Feb 2024

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kini

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Jenni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Nichele, Fort Worth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I love the location of this hotel and stayed here two years ago. We mostly stay at Home 2 Suites when traveling, but unfortunately we will not stay in Mt Juliet again. Home 2 Suites has a sleeping option that best fits our family, but their staff and dining have gone downhill especially at this location. Their coffee is not as good so I am assuming they've changed it, and that's a big money saver for me. Their breakfast was improved in one way, they don't have the individual frozen breakfast item that would be hard as a rock. Unfortunately, their waffle station was closed the entire 5 days we stayed there. They didn't have milk half of the time for cereal. In hindsight I should have gone to the grocery store for a few things, but we ended up getting breakfast everyday except the first day as they ran out of more each day and didn't restock. When looking for a breakfast included hotel to save money, you want to have good options for everyone. This isn't t. Its practically inedible. Also, I don't know what that lofetime of a bed is in an hotel, but when we stayed here 2 years ago it was new and the beds were comfortable, but 2 years later and we all slept poorly. Also every kids channel was blocked on the TV. The front desk said they couldn't do anything about it. House keeping staff was friendly, and one of the kitchen/dining was sweet and kind. All of the front desk employees we met were first greeted by us with our question or hello, they definitely don't want to be there
Stayed 5 nights in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Pool issues
The pool was closed last week due to maintenance issues. I expressed my annoyance with that as I’d purposefully booked a hotel with an indoor pool. Then when we passed back through Mt Juliet on our way back home the indoor pool had been reopened but should NOT have been. It was freezing and green and dirty. Just a huge disappointment for a family traveling with kids.
Stayed 1 night in Dec 2023

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Kacey

Travelled with family
Liked: Cleanliness, staff & service
We booked this hotel based on it having an indoor pool for my child. Pool= broken. Both waffle makers= broken. Thermostat in our room- wouldn’t even turn on, pretty uncomfortable night. TV in main room= broken. Repeat stay= no chance.
Stayed 1 night in Dec 2023

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
👍

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again!
Stayed in the premium studio with 5 teenagers. Loved the curtain partition! They had their space and I had mine. We all had a great time. The breakfast was good and even though it was supposed to be over at 10, it was out until at least 11. The staff was excellent and very helpful with whatever I needed. The room wasn’t ready at check in time and they gave me an additional hour of check out time and a reduced rate.
Stayed 1 night in Dec 2023

10/10 Excellent

Bonita

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good one night stay
Comfortable room and very helpful staff. The bathroom door in our room was loose on its hinges and therefore sagged and rubbed on the frame which was very noisy. The screws for the security lock in our door were loose so it wiggled quite a bit. If I had been traveling alone that would have made me nervous. Overall our stay was great.
Stayed 1 night in Dec 2023

2/10 Terrible

Kristina

Stayed 1 night in Dec 2023

2/10 Terrible

Tom, Fairfax

Travelled with family
Disliked: Amenities
Front desk computer is down, wait 15 minutes. Got a room with King bed instead of 2 Queen beds which I reserved. They said Expedia gave the King bed info and hotel is fully booked so no other room to switch. Bad checkin.
Stayed 1 night in Dec 2023

6/10 Okay

Angela

Stayed 4 nights in Nov 2023

10/10 Excellent

Kathryn

Stayed 1 night in Nov 2023

10/10 Excellent

brandon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Rooms are clean. They have those nice big bottles of shampoo and shower gel attached to the wall.
Stayed 3 nights in Nov 2023

10/10 Excellent

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. I wanted to rate only 4 stars, but I couldn't bring myself to do it. Everything about this place was great. The staff was very friendly and accommodating. We got there a bit early before check in and our room wasnt ready yet. We were just going to wait out in the car, but they switched our room so that we could get situated and get some much needed relaxation after an 8 hour car ride. The free breakfast was typical of a hotel breakfast, but each of us was able to find something to enjoy every morning. This is saying a lot when you have 4 picky kids that all like different things. The pool was a bit cold, but the kids enjoyed it. Everything you need is nearby. We spent a day in Nashville which was only about a 25 minute car ride away. We also went to Gatlinburg, which i would strongly recommend for any family with children as it seemed that we were the only family with kids in Nashville. This hotel had everything we needed to keep the kids busy and allow the adults to relax between our travels to and from various places in Tennessee. The only issue we had was that we did not receive basic room service. We were running out of supplies such as TP and towels despute there being a notice in the room that they would restock, make the beds, etc every other day. That being said, they were quick to remedy the issue when we brought it up. Overall, I strongly recommend this hotel. Its very clean, and the staff is very friendly.
Stayed 4 nights in Nov 2023

10/10 Excellent

Amanda

Stayed 1 night in Nov 2023

10/10 Excellent

Vanessa

Stayed 2 nights in Oct 2023

10/10 Excellent

Janea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has very nice and roomy suites!!
Stayed 1 night in Oct 2023

10/10 Excellent

Shaunda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were traveling for my son to have a surgery done close by, when he had some issues come up from the surgery and we needed to go home early, the property and expedia both worked with us to allow us to check out early! Will definitely stay there again when we are back in the area.
Stayed 3 nights in Oct 2023
Response from Michael B. on 20 Oct 2023
We're very glad to hear that you had a wonderful experience during your stay with us. Thank you for staying with us and we hope to see you again in the future!

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Michael B. on 20 Oct 2023
Thank you for staying with us! We're glad to hear that you had a wonderful experience during your stay and we hope to see you again in the future!

10/10 Excellent

Joni, Alpharetta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Highly recommended!
Stayed 1 night in Sep 2023
Response from Michael B. on 6 Oct 2023
Thank you for the feedback. I'm glad to hear that you had a wonderful experience during your stay with us. We hope to see you again in the future!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
It was great
Stayed 2 nights in Sep 2023

10/10 Excellent

Michener

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach and Family
It has been be good so far however got up to make some coffee in my room and see a small roach running across the counter. Not something you really want to see in your room
Stayed 1 night in Sep 2023

8/10 Good

Melissa

Liked: Amenities
As usual, it was a great place to stay. However, I would like to see a better Internet connection offered to guests. It was incredibly slow.
Stayed 3 nights in Sep 2023

2/10 Terrible

Deanna

Disliked: Cleanliness, staff & service
e didn’t have any shampoo in our shower or body soap. The pool was greasy and flighty as well as the area out side had garbage.
Stayed 1 night in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Was very nice!
Stayed 1 night in Aug 2023

10/10 Excellent

Oron

Stayed 2 nights in Aug 2023

10/10 Excellent

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real easy access to Route 40 made it easy to spend the night while driving long distances!
Stayed 1 night in Aug 2023

10/10 Excellent

Morgan

Stayed 1 night in Aug 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and very comfortable
Stayed 1 night in Jul 2023

10/10 Excellent

Lorenzo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I appreciated the cleanliness of the property and the willingness of the staff to accommodate the guess
Stayed 1 night in Jul 2023

10/10 Excellent

Elvira

Stayed 4 nights in Jul 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Marco

Stayed 3 nights in Jun 2023

10/10 Excellent

Jeanine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and helpful. The breakfast had a lot of variety, something for everyone. The area was quiet and peaceful.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Shelley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Country up in Nashville
The hotel was great. Nice rooms, atmosphere and comfort. The staff was friendly. Its in a great location by many shops and restaurants. I would return again.
Stayed 6 nights in Jun 2023