Hello Stephanie,Thank you for sharing your experience with us. We're delighted to hear that you found our Junior Suites to be spacious and comfortable, providing a relaxing environment for your stay.However, we apologize for any inconvenience or disappointment caused by the demeanor of the gentleman who checked you in. Providing friendly and welcoming service is a priority for us, and we regret that your experience fell short of our usual standards. Rest assured, we will address this with our team to ensure that all our guests receive the warm and courteous service they deserve.We're sorry to hear that you found the breakfast price to be too high and chose not to partake. We appreciate your feedback on this matter and will take it into consideration as we continually evaluate and improve our offerings.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more positive experience in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.Thank you,Zeek GallahanGeneral Manager

Thank you Tom for the wonderful review. We hope to see you again soon.Thank you,Zeek GallahanGeneral Manager

Hello Brenda,Thank you for sharing your experience with us. We're delighted to hear that you found our Junior Suites to be spacious and comfortable, providing a relaxing environment for your stay.However, we apologize for any inconvenience or disappointment caused by the demeanor of the gentleman who checked you in. Providing friendly and welcoming service is a priority for us, and we regret that your experience fell short of our usual standards. Rest assured, we will address this with our team to ensure that all our guests receive the warm and courteous service they deserve.We're sorry to hear that you found the breakfast price to be too high and chose not to partake. We appreciate your feedback on this matter and will take it into consideration as we continually evaluate and improve our offerings.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more positive experience in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.Thank you,Zeek GallahanGeneral Manager

Thank you LaStarr for taking the time to share your feedback with us. We are delighted to hear that you found our team amazing; however, we sincerely apologize for any inconvenience you experienced regarding the cleanliness of your room.Your comments are of great concern to us, as providing a clean and comfortable environment for our guests is our top priority. Please rest assured that we take your feedback seriously, and we will immediately address the issues you mentioned with our housekeeping team to ensure that such oversights are not repeated in the future.We appreciate your honesty and hope that you will give us another opportunity to provide you with the exceptional experience that our guests have come to expect. If your travels bring you back to our area, we would be grateful for the chance to make amends and showcase the high standards we strive to maintain.Thank you again for your valuable feedback.Warm regards,Zeek GallahanGeneral Manager

Thank you so much Angelina for your fantastic review and for rating us a perfect 10 out of 10! We are absolutely thrilled to hear that you had such a wonderful experience during your stay with us.It is our goal to provide exceptional service and create memorable moments for our guests, and your positive feedback reassures us that we are on the right track. We truly appreciate your kind words about your time with us.Our team works hard to ensure that every guest feels welcome, comfortable, and well taken care of, so it's truly rewarding to know that we met your expectations. Your feedback inspires and motivates us to continue delivering the best possible service to all our guests.If your travels bring you back to our area, we would be honored to welcome you again. Thank you once more for choosing to stay with us and for sharing your positive experience. Safe travels!Warm regards,Zeek GallahanGeneral Manager

Thank you so much Shannon for your fantastic review and for rating us a perfect 5 out of 5! We are absolutely thrilled to hear that you had such a wonderful experience during your stay with us.It is our goal to provide exceptional service and create memorable moments for our guests, and your positive feedback reassures us that we are on the right track. We truly appreciate your kind words about your time with us.Our team works hard to ensure that every guest feels welcome, comfortable, and well taken care of, so it's truly rewarding to know that we met your expectations. Your feedback inspires and motivates us to continue delivering the best possible service to all our guests.If your travels bring you back to our area, we would be honored to welcome you again. Thank you once more for choosing to stay with us and for sharing your positive experience. Safe travels!Warm regards,Zeek GallahanGeneral Manager

Thank you so much Brenda for your fantastic review and for rating us a perfect 5 out of 5! We are absolutely thrilled to hear that you had such a wonderful experience during your stay with us.It is our goal to provide exceptional service and create memorable moments for our guests, and your positive feedback reassures us that we are on the right track. We truly appreciate your kind words about your time with us.Our team works hard to ensure that every guest feels welcome, comfortable, and well taken care of, so it's truly rewarding to know that we met your expectations. Your feedback inspires and motivates us to continue delivering the best possible service to all our guests.If your travels bring you back to our area, we would be honored to welcome you again. Thank you once more for choosing to stay with us and for sharing your positive experience. Safe travels!Warm regards,Zeek GallahanGeneral Manager

Dear Shekeka,I sincerely apologize for the disappointing experience you encountered during your recent stay with us. Your feedback is crucial, and I am truly sorry that we did not meet your expectations.The situation with the out-of-order jet tub and the inconvenience it caused with your thoughtful arrangements for your fiance is regrettable. I understand how important such moments are, and I am sorry that we fell short in delivering the experience you anticipated.Additionally, I apologize for the unpleasant smell in the alternate room. This is not the standard we aim to uphold, and I assure you that we will investigate and address the issues you raised to prevent such occurrences in the future.We value your feedback, and if there's anything specific you would like us to address or discuss further, please feel free to reach out directly. Your experience does not reflect our usual standard of service, and we would appreciate the opportunity to make amends.Once again, I apologize for the inconveniences you faced, and I hope you might reconsider staying with us in the future, allowing us the chance to provide the experience you deserve.Best regards,Zeek GallahanGeneral Manager

We appreciate your positive feedback and are thrilled to see the 5 out of 5 rating for your recent stay. It was a pleasure having you with us, and we're delighted to know you had a great experience.If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to share. We always strive to make each guest's stay exceptional.Thank you for choosing [Hotel Name], and we hope to welcome you back soon!Best regards,Zeek GallahanGeneral Manager

Thank you for taking the time to share your feedback and for giving us an 8 out of 10 rating for your stay. We appreciate your input and strive to make every guest experience even better. If there are specific areas where we can improve, please feel free to share. We hope to have the opportunity to welcome you back and provide a flawless experience.Best regards,Zeek GallahanGeneral Manager

Thank you for the fantastic 10 out of 10 rating for your guest room! We're delighted to hear you had a wonderful stay. Looking forward to welcoming you back soon.Best regards,Zeek GallahanGeneral Manager

I sincerely apologize for the challenges you faced during your recent stay, as reflected in your 3 out of 10 rating. Your feedback is invaluable, and I want to assure you that we take it seriously. We would appreciate more details about your experience to better understand and address the issues.Please feel free to share any specific concerns or areas where we can improve. Our goal is to ensure every guest has a positive experience, and your insights will help us in achieving that.Thank you for bringing this to our attention, and I hope we have the opportunity to make it right on your next visit.Best regards,Zeek GallahanGeneral Manager

Jonathan,Thank you for taking the time to leave a review. We value your feedback and are sorry to hear that your experience did not meet your expectations. If you have any specific concerns you'd like to discuss, please feel free to reach out to us directly. We appreciate your business and hope to have the opportunity to improve your perception of our establishment in the future.Best regards,Zeek Gallahan General Manager

Joshua,Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your honest assessment and regret that we did not meet your expectations in various aspects of your stay.Maintaining a high standard of cleanliness is a priority, and we apologize for falling short in this regard. Rest assured, we take your comments seriously and will address the concerns you've raised with our housekeeping team to ensure thorough cleaning throughout the facility.We're sorry to hear that our breakfast options did not meet your expectations. Your feedback regarding our staff and their level of attentiveness is concerning, and we will certainly address this with our team to improve our service standards.We understand the importance of providing value for the price paid, and we apologize if you felt that your experience did not match the cost. We appreciate your suggestion for another establishment, and we will use this feedback to continually improve our offerings and service.Thank you for bringing these matters to our attention. We hope to have the opportunity to serve you better in the future.Sincerely,Zeek Gallahan General Manager

Thank you, Eric, for your wonderful review and for choosing our establishment for your stays. We are delighted to hear that you and your wife have consistently enjoyed your experiences with us. Your loyalty and satisfaction mean a great deal to us.It's fantastic to know that you appreciate our clean rooms and the convenient location with access to various dining and shopping options. Providing a comfortable and pleasant stay is our priority, and we're thrilled that our efforts have resonated with you.We look forward to welcoming you both back for many more enjoyable stays in the future. If there's anything specific you'd like to experience during your next visit, feel free to let us know. We're here to make each stay memorable and tailored to your preferences.Thank you once again for your kind words. We can't wait to have you back with us.Best regards,Zeek GallahanGeneral Manager

Matthew,We appreciate you taking the time to share your concerns regarding the room you were provided during your recent stay. Your satisfaction is of the utmost importance to us, and we regret that we did not meet your expectations in this regard.We understand the importance of receiving the room you paid for, and we apologize for any inconvenience caused by the oversight. Rest assured, we are actively investigating this matter to prevent similar incidents from occurring in the future. Your feedback is instrumental in helping us improve our services and provide a better experience for our guests.If you plan to stay with us again, we would welcome the opportunity to ensure you are allocated the room that aligns with your reservation. Please reach out to our reservations team directly, and we will do our best to accommodate your preferences and make your future stay more enjoyable.Thank you for choosing our establishment, and we look forward to the possibility of serving you again.Sincerely,Zeek GallahanGeneral Manager

Thank you Lusynda for the wonderful 5-star rating on your stay with us. We are thrilled to see you enjoyed your time in Franklin. We hope to see you again soon.Thank you,Zeek GallahanGeneral Manager

Dawn,Thank you for taking the time to share your feedback regarding your recent stay with us. We deeply regret to learn about the challenges you experienced during your check-in and interactions with our staff, particularly with Hope. This behavior is not reflective of our standards, and we extend our sincerest apologies for any inconvenience caused.We take your concerns seriously and will address this matter promptly with our front desk team to ensure that such incidents are not repeated in the future. We strive to maintain a high level of service and hospitality, and we appreciate your feedback for helping us identify areas for improvement.Regarding the breakfast, we apologize for not meeting your expectations. We are continuously working on enhancing our offerings to provide a diverse and delicious breakfast experience for our guests. Your comments will certainly be considered as we evaluate and improve our breakfast options.On a positive note, we are delighted that you found the rooms clean and well-maintained, and that our parking lot and surrounding area met your expectations. Guest satisfaction is of the utmost importance to us, and we hope that you will give us another opportunity to provide you with a better experience on your future visit.Thank you for choosing to stay with us, and we look forward to welcoming you back soon.Sincerely,Zeek GallahanGeneral Manager

Henry,We sincerely appreciate your feedback. While we regret any initial inconvenience you experienced, we're delighted that Hope was able to promptly address your concerns and provide excellent service. It's great to know that you enjoyed our made-to-order breakfast as well. Your comments are valuable, and we look forward to delivering an even smoother experience during your next visit. Thank you for choosing us, and we can't wait to welcome you back.Thank you,Zeek GallahanGeneral Manager

Thank you, Elizabeth, for the wonderful comments and awesome score you gave our hotel for your recent stay. We are thrilled to see you enjoyed your stay and we were able to provide you with great service during your time with us. We want each guest to feel at home while staying with us. We look forward to seeing you again when your travels bring you back.Thank you,Zeek GallahanGeneral Manager

Thank you, Bryan, for taking the time to submit a review of your stay with us. We are very sorry you did not have a wonderful experience at our bar. We hope that you will give us another opportunity to serve you the next time you are in the area. Thank you,Zeek GallahanGeneral Manager

Thank you, Emily, for the wonderful rating of your stay with us. We are happy to see you enjoyed your stay. We hope to see you again soon. Thank you,Zeek GallahanGeneral Manager

Thank you Ronnie for taking the time to submit a review. Please feel free to reach out and provide any feedback that we could have done better to make this a 5 star stay for you. We hope that you will give us another opportunity to host you again.Thank you,Zeek GallahanGeneral Manager

Thank you, Eric, for taking the time to submit a review of your stay. We are happy to see you enjoyed your stay. We look forward to seeing you again soon.Thank you,Zeek GallahanGeneral Manager

Thank you, Tamara, for taking the time to submit a review of your stay. We are happy to see you enjoyed your stay. We look forward to seeing you again soon.Thank you,Zeek GallahanGeneral Manager

Thank you, Angel, for the wonderful comments of your stay with us. We are happy to see you enjoyed your stay. We look forward to seeing you again soon.Thank you,Zeek GallahanGeneral Manager

Thank you, Jennifer, for the wonderful 5-star rating of your stay with us and the awesome comments. We are happy to see you enjoyed your stay. We look forward to seeing you again soon.Thank you,Zeek GallahanGeneral Manager

Hello Jocelyn! Thank you so much for the kind words and we are so glad you enjoyed your stay with us. We hope if you are back this way that you now know where to stay! It was our pleasure!

Thank you, Jim, for taking the time to submit a review of your stay with us. We are thrilled to see we were able to provide you with great service and a comfortable stay. We hope to see you again soon.Thank you,Zeek GallahanGeneral Manager

Thank you, George, for the awesome 5-star rating and kind comments. We are so happy to see we were able to provide you with an outstanding stay. We hope to see you again soon.Thank you,Zeek GallahanGeneral Manager

Thank you, Gretchen, for the awesome rating! We are thrilled to see you enjoyed your stay with us. We hope to see you again soon.Thank you,Zeek GallahanGeneral Manager

Thank you, Jason, for taking the time to submit a review of your stay with us. We are thrilled to see you enjoyed your time with us. We hope to see you again soon.Thank you,Zeek GallahanGeneral Manager

Thank you, Penny, for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry to hear you were disappointed with a lack of a free continental breakfast. Hilton Garden Inn hotels offer a full cooked to order hot breakfast at a cost specified by our property instead of a free limited continental breakfast that other brands may offer. If you would like for the cost of our cooked to order breakfast to be included with the room rate during future stays, please know that you can inquire about our Bed and Breakfast package. We hope you will consider staying with us again in the future. Thank you,Zeek GallahanGeneral Manager

Thank you, Channing, for the wonderful review of your stay with us. We are so happy to hear you loved our property. We hope to see you again soon.Thank you,Zeek GallahanGeneral Manager

Thank you Jennifer for taking the time to submit a review of your stay with us. We are thrilled to see you had an enjoyable stay. I am very sorry you were woken up by housekeeping on your departure day. We hope to see you again sometime soon.Thank you,Zeek GallahanGeneral Manager