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The Hedistar Hotel Narita

3.5 star property
A peaceful retreat near Narita's temples where helpful staff guide visitors through local explorations and rejuvenating spa experiences

Choose dates to view prices

The Hedistar Hotel Narita is conveniently close to Narita Omotesando and the historic Naritasan Shinshoji Temple. Travelers enjoy WiFi throughout, professional massage and spa treatments, and the practicality of on-site laundry facilities.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is AU$48
11 June - 12 June
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1400 for adults and from JPY 1400 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is The Hedistar Hotel Narita pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Hedistar Hotel Narita?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at The Hedistar Hotel Narita on 11 June 2026 start from AU$48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Hedistar Hotel Narita?

This property doesn't offer parking.

What time is check-in at The Hedistar Hotel Narita?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Hedistar Hotel Narita?

Checkout is at 11 AM.

Does The Hedistar Hotel Narita provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is The Hedistar Hotel Narita located?

Located in Azumamachi, this hotel is within a 15-minute walk of Kuriyama Park, Narita Omotesando and Naritasan Shinshoji Temple. Naritasan Park and Narita Tourist Pavilion are also within 15 minutes. Narita Station is 14 minutes by foot and Keisei Narita Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.0

Cleanliness

6.6

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 392 out of 1006 reviews
Rating 8 - Good. 346 out of 1006 reviews
Rating 6 - Okay. 188 out of 1006 reviews
Rating 4 - Poor. 41 out of 1006 reviews
Rating 2 - Terrible. 39 out of 1006 reviews

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice tucked away but walking distance to everything fantastic price nice rooms a very refreshing experience in a sea of gouging
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rokshana

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff was wonderful and very helpful.
Stayed 1 night in Apr 2026
Verified

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very courteous, the breakfast was so excellent and the Airport shuttle service was super. The room was just average though
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Carlito Camandang

Liked: Cleanliness, amenities, property conditions & facilities
great location,shuttle bus was good, very good continental breakfast, very small room,
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Sahand

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, nice staff, and convenient market on ground floor.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was helpful and the rooms were quite nice!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Loved the family mart inside and definitely gotta try the restaurants food
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, clean and comfortable
Stayed 1 night in Mar 2026
Verified

8/10 Good

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Good stay, had the basic amenities and comfortable beds. Close to some restaurants that were pretty good as well. Would recommend for a short stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sharolyn

Liked: Cleanliness, staff & service, amenities
Staff was very helpful, room was clean and comfortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and having the bus pick to Narita airport makes it very convenient for early flights out.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff! We are pleasantly surprised by the size of the room which is larger than average Japanese hotel rooms. Free airport shuttle service is a huge plus for us as well!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was so amazing and fresh! All staff were so accommodating and so kind and professional.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rosario

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is decent to stay , the room is not perfect but it's clean. The staffs are really accomdating and helpful. Over all service was outstanding while we're there. The location is good.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great delicious and fresh breakfast buffet. Very clean and staff were all very accommodating. We will be back!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yim Tan Annie

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was unexpectedly plentiful, the staff were very polite, the free shuttle bus was extremely punctual, and the room was quite acceptable for one person.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Counter staff was extremely courteous and welcoming. Rooms were impeccably clean. The general atmosphere of the hotel puts you in a very comfortable mood. I would 100% recommend this hotel to everyone. Thanks for my stay.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Moises

Liked: Cleanliness, amenities, property conditions & facilities
Good amenities and great room good for overnight after long flight
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a relaxing clean stay for a couple days in Narita. The staff were so kind and the free shuttle was so convenient!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

panda

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and very friendly. Helped with my questions. Room was really clean.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staffs and comfortable bed. Free bus to and fro the Narita airport was a bonus. There's a ship
Stayed 1 night in Oct 2025
Verified

8/10 Good

Josephine Li Ngoh

Liked: Cleanliness, staff & service, property conditions & facilities
The room, airport shuttle and breakfast was really good. We will come and stay at this hotel again.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Cori

Liked: Cleanliness, staff & service, property conditions & facilities
I only stayed one night to recover from a long flight before flying to Kyushu. The hotel room was very small, not unusual for Japan but hard to even find a place to open my suitcase. Two twin beds in our room. The beds were pretty hard and the pillows were strange. Everything was clean and the staff was kind and helpful. The shuttle was my main reason for booking but I'm still not clear if they will do airport pickups. The schedule is not listed anywhere online I could find but they have a very big tour bus style shuttle. So, we took a taxi to the hotel, not ideal, but were able to use the shuttle on the way back. Right at the counter there is a shuttle schedule, and you put your name down for the time slot. It takes about 25min to get to the airport, so the times are 1 hour apart. I think the first bus was 5:00am. The lobby was nice and the restaurant looked good, but we left before breakfast began.
Stayed 1 night in May 2026
Verified

6/10 Okay

Clarissa

Liked: Staff & service, amenities
Tiny and basic room. Quite a bit of a walk from the nearest train station. Nothing in the area of the hotel too, there is a family mart in the hotel but it is not open 24hrs. Some vending machines for drinks available. The rooms are too small and not particularly clean, i wouldn't stay more than 1 night, it would not be comfortable. But the shuttle bus to narita airport is very convenient (need to book in advance). We only ever use this hotel if we have really early flights out of Narita airport the next day.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

ZHISHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very pleasant stay here. The staffs are friendly and helpful. The shuttle was convenient and fast. The room was clean and has everything I need. highly recommended!
Stayed 3 nights in Dec 2025