Indulge in local flavors at the on-site restaurant or grab a cup of coffee to start your day. With convenient amenities like luggage storage nearby points of interest await.
Relais Della Porta is a haven near Via Toledo, offering an inviting atmosphere with a manager's reception and coffee shop. Enjoy in-room WiFi, the on-site restaurant and bar, conference space, luggage storage services and helpful staff that past guests have raved about.
Located in Naples City Centre, a neighbourhood in Naples, Relais Della Porta is in a shopping district. Molo Beverello Port and Port of Naples are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Gulf of Naples and Mount Vesuvius. Looking to enjoy an event or a game while in town? See what's happening at Diego Armando Maradona Stadium or Piscina Scandone. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with horse riding nearby. Visit our Naples travel guide
Located close to Port of Naples and Molo Beverello Port, Relais Della Porta provides a free manager's reception, a coffee shop/cafe and dry cleaning/laundry services. Be sure to enjoy a meal at Relais Della Porta, the on-site restaurant. Free in-room WiFi is available to all guests, along with a bar and conference space.
Additional perks include:
Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and smoke-free property
Tour/ticket information, luggage storage and a lift
Free newspapers, 1 meeting room and concierge services
Guest reviews say great things about the helpful staff
Room features
All guest rooms at Relais Della Porta boast comforts, such as premium bedding and laptop-friendly workspaces, as well as amenities, such as free WiFi and air conditioning.
More amenities include:
Changing tables, highchairs and baby baths
Bathrooms with showers and bidets
LCD TVs with digital channels
Children's books, musical instruments and art supplies
Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Free manager's reception (select days)
Hosted evening meal available daily for a fee of EUR 40; reservation required
Snack bar/deli
Restaurants on site
Relais Della Porta
Family friendly
Art supplies
Baby bath
Changing table
Children's books
Children's games
High chair
In-room babysitting
Laundry facilities
Musical instrument
Snack bar/deli
Soundproofed rooms
Conveniences
Free newspapers in lobby
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Business services
323 square feet of conference space
Meeting room
Accessibility
Lift
More
Smoke-free property
Room amenities
Bedroom
Premium bedding
Bathroom
Bidet
Free toiletries
Private bathroom
Shower
Slippers
Towels provided
Entertainment
LCD TV with digital channels
Food and drink
Champagne service
Minibar
Room service
More
Air conditioning
Desk
Iron/ironing board on request
Laptop workspace
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:30 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cots (infant beds) are available for EUR 15.0 per day
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.
We have included all charges provided to us by the property.
Optional extras
Crib (infant bed) fee: EUR 15.0 per day
Hosted evening meal: EUR 40
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049B4133C78PE, IT063049C23NR2439T
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Property is also known as
Relais Della Porta Guesthouse Naples
Relais Della Porta Guesthouse
Relais Della Porta Naples
Relais Della Porta Naples
Relais Della Porta Guesthouse
Relais Della Porta Guesthouse Naples
Frequently asked questions
Is Relais Della Porta pet-friendly?
No, pets are not allowed at this property.
How much is parking at Relais Della Porta?
This guest house doesn't offer parking.
What time is check-in at Relais Della Porta?
Check-in start time: 2:30 PM; check-in end time: 10 PM. Late check-in is available during limited hours.
What time is check-out at Relais Della Porta?
Checkout is at 11 AM.
Does Relais Della Porta provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Relais Della Porta located?
Located in Naples City Centre, this luxury guesthouse is steps away from Pignasecca Market, Via Toledo and Spaccanapoli. Naples National Archaeological Museum and Piazza del Plebiscito are also within 15 minutes. Toledo Station is only a 4-minute walk and Dante Station is 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Relais Della Porta Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.0
Location
9.0
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 83 out of 136 reviews
10 - Excellent
83
Rating 8 - Good. 32 out of 136 reviews
8 - Good
32
Rating 6 - Okay. 11 out of 136 reviews
6 - Okay
11
Rating 4 - Poor. 5 out of 136 reviews
4 - Poor
5
Rating 2 - Terrible. 5 out of 136 reviews
2 - Terrible
5
Reviews
10/10 Excellent
evelyn
11 Sept 2025
Liked: Cleanliness, staff & service, amenities
This hotel was a gem in the middle of a chaotic city like Naples. It was in the perfect location, served great breakfast, and the staff was amazing. Alessandro created a wonderful itinerary for the day that I used. I would stay here again.
The property is brand new so the rooms and the breakfast area are good. There is more work to do to make it perfect, but the new bedrooms are very nice. Anna was very helpful, breakfast was great, and the room temps were adequate.
Great location. Rooms were modern and clean with a strange layout. Staff was ok.
Diana
Stayed 1 night in Feb 2024
10/10 Excellent
Matej
1 Feb 2024
Liked: Amenities
We were travelling with a baby. We’re happy about everything: friendly staff, incredibly nice room with fancy bed, best possible location in the city. Recommended!
Amazing breakfast…best of all of the stays on our trip through Italy. Very well located near sights, restaurants, and shopping. Make sure to show up with .10 cent for the elevator. They will give you more once you check in.
Michelle
6/10 Okay
teresa
23 Oct 2025
Liked: Cleanliness, staff & service
Breakfast was fresh. Replenished regularly,when low. Many choices available.
Staff was very pleasant and helpful.
Clean room,but I had to walk up and down stairs to get to it.
Not good for my back and hard to carry luggage.
The hotel still appeared to be in refurbishing stage.
Was told it was a Very old palace.
Location was good. Able to walk to what we wanted to see.
Check other online searches for availability and room rate other than Expedia.
I paid $40. More than my travel companions who booked thru bookings.com
And they both had better accommodations
My room was standard , they had junior suite.
The property may seem dangerous from the outside because of the natural surroundings but behind the gates it's very safe and it is a unique hotel that starts on the third floor with a historic elevator that brings you up... the staff was tremendous ..Mauricio the night manager and everyone else there very accommodating. Historic rooms all unique.
This apartment service with breakfast is listed at hotels.cim as a hotel with bar and restaurant - it has neither. Not even a reception or place to relax outside your room. The rooms are nice and fresh - and the location is prime. Breakfast was nice but very very crowded if more than two rooms should decide to eat at a time. We had chosen differently if we knew - but had a great stay.
This hotel service was excellent, breakfast was great, and the room was new and refreshing. This place is conveniently located in the middle of “downtown” Napoli. There are some drawbacks, the internet service is spotty and did not work many times… a huge inconvenience when we use our phones for maps, restaurants recommendations, booking taxis, etc. There’s also a $0.10 coin that is needed to go and down the elevator (which they provide for) that seems dated. Finally, our room’s main bed was in a loft. VERY inconvenient when having to go to the bathroom in the middle of the night when half asleep and really difficult to do if one is an elderly person.
The hotel is beautiful, the bed was comfortable, and the breakfast was nice, but the unfriendly staff kind of ruins the experience. Also, our mini fridge was not working throughout our stay, and we really needed it for some small food items. We let them know, but they did not attempt to fix it or replace it.
It was unique and welcoming. Super well located to go and see the city by walking! Staff was accommodating and helpful. Great breakfast. And despite being on such a major shopping street (and when Napoli had just won the championship) it was very quiet in our room!
Overall great experience . The staff very friendly and the deluxe suite with balcony city view absolutely fabulous. I will highly recommend .
Thank you Ester for your help
Gianni & Clarissa
What a place! I was a bit hesitant due to the recent reviews but my husband and I booked it anyway as it looked like a very central location and we do not regret it at all! The building looks normal on the outside and you walk in and the interior is worn down like every building in Naples. Once we get to the floor where the hotel is located and I was in Awe! Beautiful dining area, clean rooms and friendly staff! I would definitely stay here again. A lot of the major sites are walking distance and theres a delicious gelateria downstairs too!
Kathryn
Stayed 2 nights in Sep 2022
6/10 Okay
Barbara
12 June 2024
Liked: Property conditions & facilities
The staff was not friendly. The Wi-Fi at night was spotty, no WIFi the last night of our stay. One person said wine was included, but then we were charged at the end. I will not stay there again.
Barbara
Stayed 3 nights in Jun 2024
6/10 Okay
Verified traveller
13 Dec 2024
Liked: Cleanliness
Disliked: Room comfort
Not worth the price paid
Wanted to love this hotel, but the rooms have stairs which was difficult for my older group. You also have to enter through a small door behind a large door, take a coin-operated elevator to the 3rd floor to locate the hotel lobby which we found cumbersome, especially with luggage. Experience was not worth the price paid.