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Hotel Art Resort Galleria Umberto

4.0 star property
Baroque hotel with 24-hour front desk and bar/lounge

Choose dates to view prices

Photo gallery for Hotel Art Resort Galleria Umberto

Deluxe Double Room, 1 Double or 2 Single Beds, Non Smoking, Balcony
Interior
Daily buffet breakfast (EUR 15 per person)
Interior entrance
Terrace/patio
Hotel Art Resort Galleria Umberto, near Via Toledo, offers upscale rooms with WiFi. Enjoy the daily manager's reception on the terrace for local insights. The concierge assists with planning, and on-site car rentals and luggage storage make exploring Naples easy.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Room service
  • Parking available
  • Housekeeping
The current price is AU$290
includes taxes & fees
17 Nov - 18 Nov

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double or Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Renovated in 2020
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Double or Twin Room

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
  • 22 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Renovated in 2020
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Galleria Umberto I 83, Naples, NA, 80132

What's nearby

  • Galleria Umberto I - 1 min walk - 0.0 km
  • Via Toledo - 3 min walk - 0.3 km
  • Piazza del Plebiscito - 5 min walk - 0.5 km
  • Molo Beverello Port - 5 min walk - 0.5 km
  • Port of Naples - 13 min walk - 1.2 km

Getting around

  • Municipio Station - 6 min walk
  • Napoli Marittima Station - 14 min walk
  • Naples International Airport (NAP) - 44 min drive

Restaurants

  • ‪La Sfogliatella Mary - ‬1 min walk
  • ‪Ke’kafè - ‬1 min walk
  • ‪Antica Pizza Fritta da Zia Esterina Sorbillo - ‬2 min walk
  • ‪Pizzeria&Trattoria San Carlo - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Hotel Art Resort Galleria Umberto

Upscale hotel remodelled in 2020 and located near Via Toledo
A short walk from Piazza del Plebiscito and Molo Beverello Port, Hotel Art Resort Galleria Umberto provides a free daily manager's reception, a terrace and dry cleaning/laundry services. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with car hire on-site and a bar.
Other perks include:
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, free newspapers and luggage storage
  • A front desk safe, multilingual staff and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms are individually furnished, and boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Reusable coffee/tea filters and LED light bulbs
  • Bathrooms with bidets and shower/bath combinations
  • LCD TVs with cable channels
  • Wardrobes/cupboards, cots/infant beds and electric kettles

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Royal Continental Hotel Naples

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8.6 out of 10, Excellent, 1,389 reviews
The price is AU$242
includes taxes & fees
9 Nov - 10 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 45 per day); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Baroque architecture
  • Built in 2005
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Reception hall
  • Renovated entire property - January 2020

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 10 kg per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 10 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 45 per vehicle (return, maximum occupancy 3)
  • Nearby parking fee: EUR 45 per day (3281 ft away)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1FNMWWVCU

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Art Galleria Umberto
Art Galleria Umberto Naples
Hotel Art Resort Galleria Umberto
Hotel Art Resort Galleria Umberto Naples
Art Hotel Naples
Art Galleria Umberto Naples
Hotel Art Resort Galleria Umberto Hotel
Hotel Art Resort Galleria Umberto Naples
Hotel Art Resort Galleria Umberto Hotel Naples

Frequently asked questions

Is Hotel Art Resort Galleria Umberto pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 10 kg per pet. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Art Resort Galleria Umberto?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Art Resort Galleria Umberto on 17 Nov 2025 start from AU$270.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Art Resort Galleria Umberto?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Art Resort Galleria Umberto?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Does Hotel Art Resort Galleria Umberto provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per vehicle applies.

Where is Hotel Art Resort Galleria Umberto located?

Located in Naples City Centre, this hotel is steps away from Galleria Umberto I and Via Toledo. Molo Beverello Port and Piazza del Plebiscito are also within 10 minutes. Municipio Station is 6 minutes by foot and Toledo Station is 6 minutes.

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Reviews

Hotel Art Resort Galleria Umberto Reviews

8.2

Very good

8.6

Cleanliness

8.6

Location

8.6

Staff & service

8.6

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 190 out of 436 reviews
Rating 8 - Good. 150 out of 436 reviews
Rating 6 - Okay. 57 out of 436 reviews
Rating 4 - Poor. 15 out of 436 reviews
Rating 2 - Terrible. 24 out of 436 reviews

Reviews

8/10 Good

Katherine

Liked: Cleanliness
Decent room close to sites and restaurants.
Stayed 2 nights in Sep 2025

6/10 Okay

Colleen

Liked: Cleanliness, amenities, property conditions & facilities
Very nice location for dining and shopping
Stayed 4 nights in Sep 2025

10/10 Excellent

Clare Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a beautiful galleria in centre of a busy shopping/food area. even though it was stunning architecture, at night the galleria had lots of homeless people in cardboard box homes. Staff at hotel were super friendly and helpful. Breakfast was fine, just basic, but we knew it was. Room was clean and up to standard. everything was walkable to shops and dining.
Galleria Umberto where hotel was
Galleria Umberto where hotel was
the busy roundabout near the shops by hotel
Naples
Stayed 5 nights in Sep 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good with this hotel!
Stayed 2 nights in Apr 2025

6/10 Okay

Nisha

Liked: Staff & service
Convenient
Stayed 2 nights in Sep 2025

10/10 Excellent

Yanela

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, good location
Stayed 3 nights in Mar 2025

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, easy access to all the tourist spots also close to the port for day trips.. and lots of nice restaurants near by too
Stayed 3 nights in Oct 2024

10/10 Excellent

Eva Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular hotel, close to everything. Perfect service with special mention to Margherita, Francesca, Nathasha, Carmen and Tereza.
Stayed 7 nights in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely lovely place and mint staff..
Stayed 3 nights in Jul 2024

8/10 Good

Abhishek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is on the 4th floor of a very beautiful and architecturally famous shopping gallery. Staff is friendly and helpful, location is very close to shopping area with about 10-15 min walk to historic center, and 5 min walk to seaside.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plane delayed arrived after mid nite Night staff was SO very helpful. Our stay was very pleasurable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of Naples surrounded by great dinning, bar and tourist sites. Busy area but easy walking. Front of office staff were friendly and helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, beautiful art. The most beautiful place I have ever stayed. Good breakfast
Stayed 5 nights in Mar 2024

4/10 Poor

Peter

Disliked: Staff & service, property conditions & facilities
Elevator issue big deal would not stay again. Very little understanding of English by staff
Stayed 2 nights in Apr 2025

8/10 Good

Emanuela

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was accomodating a request for a room with external view which was very nice. Spacious and comfortable room with a view.
Stayed 3 nights in Jun 2023

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good, close to shops, restaurants and the metro so easy to access museums, historic sites etc. The hotel is located within the Galleria, on the third and fourth floors of the building. Not easy to find, but perfectly comfortable and providing good service once you get there.
Stayed 7 nights in Oct 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 4 nights in Dec 2024

10/10 Excellent

Utpal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not crowded. Near metro, nice part of town. View of grand hall from room was amazing. Only complaint is having to pay 10c to ride the lift. We did not have change when we came in for checking in. Fortunately we were able to ride with someone else.
Stayed 3 nights in Oct 2024

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location to explore Naples. A hidden gem!

Every single staff member went above and beyond for me. As a women travelling alone, they made sure I was picked up from airport, even after flight delays. They helped me navigate the city and organised transport when needed. Room was spacious, comfortable and has eveningypu could need. Breakfast was a lovely selection with stunning views of the glass roof of the Galleria. Highly recommend location for San Carlo theatre (directly across the street), the funicular to Castel Elmo (also across the street) and easy access to many sites of Naples.
Stayed 2 nights in Jun 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic. Breakfast was good. The building that the hotel is in is absolutely gorgeous. The hotel is on the 4th floor. You have to buzz in sometimes if the door downstairs is closed. We chose to walk up the stairs but there is an elevator. I think it costs 10c but the hotel will give you money. It can be a bit noisy in the atrium as it is open all night but not a big deal. Just an amazing location. Restaurants all around block so easy to find food. Take the free walking tour when in Naples.

6/10 Okay

Jade

Liked: Cleanliness
Disliked: Staff & service
This hotel is in a great location, right on the outskirts of the Spanish quarter and close to a few metro stations and the port so you can get around very easily! The room was a bit tired, fittings in the shower coming off, but really appreciated the double glazing as Naples is a loud city! Lovely balcony looking out onto the street of Naples. Only unfortunate incident was that when we came back from a day out, our balcony door had been left open from what we assume was the servicing staff, as we checked everything was locked upon leaving. When I told the staff about this on checkout, they just replied with 'ok' rather than any sort of apology which we found very disappointing. Great location, wouldn't stay again.
Stayed 3 nights in Apr 2024

6/10 Okay

FORTUNA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
First, let me say that the people working at the hotel were fabulous. With the exception of the young lady working in the breakfast room one morning, every employee I met was friendly and more than willing to help. If the elevator and gate in the galleria had been working, this would have been a five-star hotel. But unfortunately when I was there the elevator was out of service and you had to use the elevator in an adjacent building. To do that, you had to walk through an alleyway littered with the bodies of homeless men and their dogs who had relieved themselves on the walkway and the walls. It just felt unsafe to me, a woman traveling alone. Also, Galleria Umberto has alas seen its better days from quite a distance. It is not being maintained well, which is unfortunate since it used to be quite upscale and wonderful. Cleanliness alone would help a great deal. But, again, as for the people working at the hotel, I simply cannot say enough good things. The breakfast, too, by the way, was exceptional - way more than I could ever eat and way above what I've found in other hotels during my travels.
Stayed 7 nights in Oct 2023

6/10 Okay

Mariia

Liked: Cleanliness
Did not have breakfast included, needed to pay additional.
Stayed 3 nights in Oct 2025

8/10 Good

Anita

Liked: Cleanliness, staff & service
Disliked: Amenities
The area around the galleria is a beautiful, architecturally stunning. The hotel staff was nice and we received a bottle of champagne on arrival. However it was difficult to access the hotel from the street. When we first arrived we had taken the ferry into the Port of Naples, there was not a Porter at the ferry or any clear instructions on how to get to the hotel. When we arrived to the hotel we had to bring multiple suitcases up a large staircase. I had asked the front desk for help but there’s only one person there so they could not leave or help us and additionally said that this service they normally offer. I think for any access points are difficult to bring up bags to the hotel and then subsequently to your room and a small elevator. They really need to have additional concierge services or porters to help bring luggage up. Also you have to use a little coin to operate the elevator which the front desk does give you but this was not told to us. In order to get in and out of the gate you have to press a certain button, again this is not that difficult but no one explained this to us at the front desk at time of arrival
Stayed 1 night in Sep 2025

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación del hotel es excelente, dentro de la Galería Umberto y a pocos pasos de los principales sitios turísticos de Nápoles. La habitación era muy amplia, bonita y con una terraza encantadora. El personal fue siempre muy amable y atento. Como único detalle, el ascensor en ocasiones requiere una moneda de 10 céntimos para funcionar; en recepción te la facilitan sin problema, pero conviene tener alguna de reserva si subes al hotel. En general, una estancia fenomenal que repetiría sin dudar.
Stayed 3 nights in Aug 2025