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Reviews of Dimora Delle Arti

Dimora Delle Arti
Via Santa Maria di Costantinopoli, 30, Naples, italy

Reviews

9.0

Wonderful

Rating 10 - Excellent. 156 out of 238 reviews" "
Rating 8 - Good. 59 out of 238 reviews" "
Rating 6 - Okay. 11 out of 238 reviews" "
Rating 4 - Poor. 8 out of 238 reviews" "
Rating 2 - Terrible. 4 out of 238 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Caterina

Il b/b è centrale e molto pulito…. Essenziale e efficiente …. Prossima volta a Napoli si torna, buono osteria molto vicino, osteria da Carmela!!!
Stayed 3 nights in Apr 2024

6/10 Okay

Randy, East Rockaway

Stayed 2 nights in Apr 2024

8/10 Good

Victor

Business traveller
Liked: Cleanliness, property conditions & facilities
I loved the artsy atmosphere, and the archeological museum MANN has made great strides in the thirty years since I was there before. It i now one of the best in Italy and major-league in Europe. It is impossible to rate the certainly vibrant environs. However, because so much squalor and delapidation may prove weirdly charming to some (count me among them), to others (my wife included, who dislikes long travel to begin with and big cities) the same may be repulsive. The Dimora staff could provide a bit more iadvance information on what a first-time visitor can expect .beside clearly limited check-in times There IS a tiny elevator but one need a 50 Euro cent piece to make it work , Available at 8 a.m. breakfast is limited but good, outsourced to a notable chain café a few minutes walk away Right by the great museum, which opens at 9..
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Miriam on 9 Feb 2024
Thank you very much for the nice review, it was a real pleasure to host you in our Dimora. We look forward to seeing you again soon. Friendliness

10/10 Excellent

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love
Very helpful and knowledgeable staff. Helped us with directions and amazing recommendations. Definitely would stay again
Stayed 2 nights in Jan 2024
Response from Miriam on 9 Jan 2024
Dearest Lisa,Thank you very much for the nice review, it was a real pleasure to host you in our Dimora. We look forward to seeing you again soon. Friendliness

2/10 Terrible

Roger

Disliked: Staff & service, amenities, property conditions & facilities
There was construction inside the hotel. Pay to go up the elevator, bugs in the room, breakfast was a coupon to a coffee shop down the street. However the location of the hotel was great.

10/10 Excellent

Esther

Stayed 2 nights in Nov 2023

10/10 Excellent

MARY ANN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just 6 minute walk from M1 subway. Beautiful room with a very old courtyard and lift. Super safe
Stayed 2 nights in Oct 2023
Response from Mirian on 12 Oct 2023
Thank you very much for the nice review, it was a real pleasure to host you in our Dimora. We look forward to seeing you again soon. Friendliness

10/10 Excellent

Nazir

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Oct 2023
Response from Mirian on 12 Oct 2023
Thank you so much for your wonderful review. We are very happy to read that you had a nice stay in our facility and we hope to have you as our welcome guest as soon as possible, cordially Mirian

8/10 Good

Trine

Stayed 1 night in Oct 2023
Response from Mirian on 6 Oct 2023
Thanks for the reviewIt was a real pleasure for us to host you in our home and we hope to have you as our most welcome guests again. Friendliness

8/10 Good

Dharani

Stayed 2 nights in Sep 2023

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great Stay in Naples.
The facilities were very comfortable and clean. The location was excellent. We really enjoyed our stay.
Stayed 1 night in Sep 2023
Response from Mirian on 24 Sept 2023
Dearest Mark,Thank you for taking the time to share your experience at our facility. We are happy that you had an exceptional stay in every respect and having such a reward warms our hearts. We hope to be able to welcome you again as our most welcome guest

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Wonderful stay
Stayed 2 nights in Sep 2023
Response from Mirian on 18 Sept 2023
Dearest Chris,We thank you so much for this wonderful 10/10! We are thrilled with your rating and hope to have the opportunity to welcome you back to our facility. Warm greetings from all our staff.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Mirian on 19 Sept 2023
Gentile Maria grazie per la recensione Per noi è stato un vero piacere ospitarvi nella nostra Dimora e ci auguriamo di potervi avere nuovamente nostri graditissimi ospiti. Cordialità

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Not the best although it is cheap
Having to pay 50 cents to use the lift to get to the second floor (lift then didn't work) was not a good start. Reception staff lacked basic customer service skills - we asked if we could check out and hour later and they just looked at each other and said "No" - didn't say sorry or give and explanation. Room was large, but very dated, especially the bathroom. Shower didn't drain well so you end up standing in dirty water. We only had one bath towel between 2 of us and reception seemed surprised by our request when we asked for another. Service was saved by the cleaner when on checkout was super friendly,smiley and helpful and organised a taxi for us. Area is quite run down although I guess it is in the old part of Napoli, however it is close to some of the main sights (which is why we chose it)
Stayed 1 night in Sep 2023
Response from . on 3 Nov 2023
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8/10 Good

julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk very helpful and kind and is situated in walking distance to good shopping and restaurants.
Stayed 2 nights in Aug 2023
Response from Mirian on 18 Sept 2023
Grazie mille per la recensione, è stato un vero piacere ospitarvi nella nostra Dimora. Speriamo di avervi nuovamente nostri ospiti

10/10 Excellent

Annamaria

Stayed 1 night in Aug 2023
Response from Mirian on 30 Aug 2023
Dearest Annamaria,,Thank you very much for the nice review, it was a real pleasure to host you in our Dimora. We look forward to seeing you again soon. Friendliness

2/10 Terrible

Luca

Stayed 1 night in Aug 2023

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice r
Stayed 2 nights in Aug 2023
Response from Mirian on 29 Aug 2023
Thanks for the nice words. It was a real pleasure hosting you and making your stay in Naples more comfortable. See you soon. Friendliness.

10/10 Excellent

Yanet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms is nice but the neighborhood looks scary, a lot of graffiti and trash but after the first night I felt safe, nothing to worry about.
Stayed 2 nights in Jul 2023
Response from Mirian on 6 Aug 2023
Dear Louise,Thank you so much for your wonderful review. We are very happy to read that you had a nice stay in our structure and we look forward to having you as our guest as soon as possible, cordially Mirian

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, a block from the archeological museum and close to all markets and restaurants. Great area for walking and shopping. Staff very nice and helpful and nice, quaint rooms. Very Italian feel. Beds are not very comfortable and we were confused when we got there about where we were supposed to go to get in. Be sure to communicate your arrival time and then call when you arrive to be let in. It’s on floor 2. We loved our stay and would definitely come again.
Stayed 1 night in Jul 2023
Response from Mirian on 2 Aug 2023
Many thanks for taking the time to share your experience at our property. We are thrilled that you had an outstanding stay in every respect and to have such a reward warms our hearts. We hope to be able to welcome you again as our most welcome guest. A warm greeting from all the staff

8/10 Good

Carsten Bech

Stayed 2 nights in Jul 2023
Response from Mirian on 30 Aug 2023
Thanks for the review. It was a real pleasure hosting you and we hope you come back as soon as possible.Warm regards, Mirian

10/10 Excellent

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Mirian on 29 Aug 2023
Dear Sebastianthank you so much for the nice review. It was a real pleasure for us to host you and we look forward to having you again as our most welcome guests, cordiallyThe direction

10/10 Excellent

david

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and safe place to be in Naples . Met all my needs. Would highly recommend
Stayed 1 night in Jun 2023
Response from Mirian on 2 Aug 2023
Thanks for the nice words. It is a real pleasure to host you and make your stay in Naples more comfortable.All this gives us strength and keeps us going with energy and passion.Sincerely, the Management

10/10 Excellent

Jan

Stayed 4 nights in Jun 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a very old building which is well maintained and clean. The location is just outside of the old town! I can recommend it!
Stayed 1 night in Jun 2023
Response from Mirian on 8 June 2023
Dear Robert, Thank you very much for the nice review, it was a real pleasure to host you in our Dimora. We look forward to seeing you again soon. Friendliness

8/10 Good

Linda

Liked: Staff & service, property conditions & facilities
Near American embassy
Stayed 1 night in May 2023

8/10 Good

Fei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The check in time is 2pm, so we had to wait for the receptionist to come. We were a little surprised about the elevator and stairs, but that worked out fine. The hotel and rooms were clean and comfortable. The location was ideal with a lot of the sites in walking distance. Overall, enjoyed our stay in Naples.
Response from Mirian on 24 May 2023
Dear Fei, thank you for the review to which unfortunately we have to reply in spite of ourselves. You stayed in a landlord whose services certainly cannot be compared to those of a large hotel. You were immediately informed of the check-in time which is at 14.00 and checkout which is at 10.30 .As regards the lift, as you have seen, we are a small structure located on the second floor of an apartment building and the lift is not our property.We are delighted that you enjoyed your stay in Naples.It was a real pleasure to have been able to host you in our home and we look forward to having you again as our most welcome guest soon. Sincerely, Mirian

6/10 Okay

Gregory

Stayed 1 night in May 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getaway to Naples
Very helpful staff, fantastic location in old part of Naples, apartment on 2nd floor with a lift that costs 50c a ride. Shower extremely small but otherwise room lovely, breakfast is a selection at an off site nearby coffee shop. Food is lovely but staff were not so helpful or efficient. Only major dampener we had was 3 days of rain
Stayed 3 nights in May 2023
Response from Mirian on 23 May 2023
Dear Patricia,thanks for the review. We are sorry for the paid lift, but unfortunately, as you could see, we are a small structure located on the second floor of an apartment building and the lift is not owned by us. It is precisely for this reason that upon check-in we provide guests with coins to be used for possible ascents/descents.We are sorry for the rainy days, but unfortunately the whole of Italy has been affected by these extreme weather events (see for example the flood in Emilia Romagna).For all the rest we hope you had a pleasant stay and that you come back as soon as possible.SincerelyMirian

4/10 Poor

Pairoj

Travelled with family
Disliked: Staff & service
Pro: 1. quiet place in vicinity of storico centro 2. Breakfast was at Leopoldo bar 1-200 meters away. It was very busy on Monday morning but fast service. Amount was typical for local as we saw most local people just grabbing a piece of sweet bread and coffee. But for most overseas travelers that was tiny for breakfast. Con: 1. Very poor attitude of receptionist. She hung up my call twice while I still asked questions. That was very rude. We didn’t know how to open the front door. Then when we came in we didn’t know how to go upstairs with big luggage. When we later saw an antique elevator and didn’t know how to use it. She didn’t explain but hung up. She seemed annoyed that we didn’t know all these. Starting with a poor reception everything later turned unwelcome. 2. We need 1.5 euros coins to activate the antique elevator. What if we didn’t have some coins while receptionist didn’t want to help anything? How could we go upstairs? When we managed to go there she asked for passport while we were still busy with our 3 big luggage. My wife was so afraid as there was no smile from her, not even a welcoming gesture and help. At that point we would really like to cancel the room. 3. After checking in with passport she then explained about the room, the 3 keys, breakfast and so on. She was upset if I asked anything. She only wanted us to listen. At that point I just listened without speaking anything. And no more asking afterwards except for booking a taxi for next day. I opened t
Stayed 1 night in May 2023

10/10 Excellent

Yovana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Joerg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Hotel, zentral gelegen und trotzdem ruhig
Wir waren zu zweit dort. Alles aus unsere Sicht hat gepasst. Hotel war sauber, super gelegen. nah an der Innenstadt.nah an den s-Bahnen. Wenn man den Innenhof betritt Hört man von dem Stadtkern nichts mehr. Aus unserer Sicht wirklich zu empfehlen.
Stayed 2 nights in Apr 2023
Response from Mirian on 24 Apr 2023
Danke für die netten Worte. Es war eine wahre Freude, Sie zu beherbergen und Ihren Aufenthalt in Neapel angenehmer zu gestalten. Bis bald. Freundlichkeit.

10/10 Excellent

thomas

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
As nice as advertised. Roberta is super with restaurant and other advice!
Stayed 8 nights in Apr 2023
Response from Mirian on 21 Apr 2023
Thanks for the nice words. It was a real pleasure hosting you and making your stay in Naples more comfortable. See you soon. Friendliness.

10/10 Excellent

FABIOLA DEL SOCORRO, CHULA VISTA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Al llegar en la noche por primera vez no sabíamos cómo era la entrada, no me imaginé que tenía que tocar un timbre, etc. ya nos atendió el joven muy amable y estuvimos muy contentos en nuestra estancia, muchas gracias por sus atenciones!
Stayed 5 nights in Apr 2023
Response from Mirian on 12 Apr 2023
Querida Fabiola,Muchas gracias por la agradable reseña, fue un verdadero placer recibirlos en nuestra casa. Esperamos volver a verte pronto. Atentamente, Mirian

10/10 Excellent

Marilyn

Stayed 2 nights in Apr 2023
Response from Mirian on 11 Apr 2023
Thank you very much for the nice review, it was a real pleasure to host you in our Dimora. We look forward to seeing you again soon. Friendliness

10/10 Excellent

Nils

Stayed 3 nights in Mar 2023
Response from Mirian on 7 Apr 2023
Thank you very much for the nice review, it was a real pleasure to host you in our Dimora. We look forward to seeing you again soon. Friendliness

10/10 Excellent

Sally

Stayed 2 nights in Mar 2023
Response from Mirian on 7 Mar 2023
Dear Sally,thank you so much for the outstanding review. We are delighted to have met your expectations. We hope to see you again soon. Sincerely, Mirian

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied with my stay :)
Very helpful and friendly staff. Clean, safe and quiet apartment. Very central location. Thank you :)
Stayed 3 nights in Feb 2023
Response from Mirian on 22 Feb 2023
Dear Stephanie, thank you very much for this wonderful review. We are very happy to read that you had an excellent stay in our house.All the staff have the total satisfaction of the guests as a priority and such a feedback from you fills our hearts with joy. A dear greeting with the hope to see you again soon,The direction

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay here and really enjoyed Naples. The hotel and rooms were clean and comfortable and the staff was exceptional, very friendly and helpful. The location was ideal with a lot of the sites in walking distance and plenty of caffe’s nearby. Highly recommend staying here and would love to visit again. Thank you for a wonderful stay!!!
Response from Mirian on 15 Feb 2023
Thank you for taking the time to share your experience at our facility. We are delighted that you had an excellent stay in every respect and to have such a reward warms our hearts, We hope to welcome you again as our most welcome guest

10/10 Excellent

Sherlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was unknown to the taxi driver which increased the fare. Roberta was attentive and wonderful.
Stayed 2 nights in Oct 2022
Response from Mirian on 11 Nov 2022
Thanks for the review. It was a real pleasure to host you and we hope you will return as soon as possible.A warm greeting

6/10 Okay

HEATHER

Travelled with family
Handy to the Archeological Museum, average accommodation.
Stayed 2 nights in Sep 2022
Response from Mirian on 11 Sept 2022
Dear Heater,thank you for the review that leaves us somewhat amazed as it does not correspond to the message of satisfaction you sent during your stay. In any case we will be happy to overla again our welcome guest.

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Central location and spacious room for four. Very quiet room and area.
Stayed 1 night in Aug 2022
Response from Mirian on 25 Aug 2022
Thank you very much for the nice review, it was a real pleasure to host you in our Dimora. We look forward to seeing you again soon. Friendliness

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time to Naples and we were traveling with a 7 year old and a 2 year old. The staff were wonderful and very helpful. They even brought us a large selection of breakfast sweets from the cafe the day before our early flight since we’d miss breakfast. The B&B is central located with lots to see and places to eat within walking distance. Our room was fairly basic, but it was super quiet even though it faced a busy street. The room was clean and the air conditioning worked wonderfully. The downsides are a few but nothing that would ruin the stay. The front desk was mostly vacant during our stay, which I understand isn’t very necessary. However, if there was an emergency then it would have been nice to have someone there. At the same time, this isn’t a hotel, so I wasn’t expecting the same amenities. Getting our luggage up the very small elevator was a big pain, but we only had to do it up and then down, so not too bad. Finally, there’s no convenient parking. Again, all of these are minor and I only mention them in case these would prohibit someone from staying (someone in a wheelchair, etc). Overall, it was a great stay and a place I’d recommend to friends and family.
Stayed 2 nights in Jul 2022
Response from Mirian on 23 July 2022
Thank you so much for this wonderful review and for the many compliments. We are happy to read that you had an excellent stay in our Dimora. All the staff has as a priority the total satisfaction of its guests and such feedback from you fills our hearts with joy. A dear greeting with the hope of seeing you soon, cordially Mirian

8/10 Good

Rini

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is extremely well located. The rooms are not that big but not very horribly small either - we had the standard double bed bedroom. It is good for a two day jaunt in Naples. The breakfast system is also good - you get vouchers you can avail at Leopoldo cafe nearby - which is a good option. We had trouble with wifi - didn’t get any reception in the room. Lady at the reception was helpful overall when we needed her.. but mostly didn’t really need to interact much
Stayed 2 nights in Jun 2022
Response from Mirian on 2 July 2022
Thanks for the review. It was a real pleasure to host you and we hope you will return as soon as possible. A warm greeting from all our staff.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Naples!
Stayed 2 nights in Jun 2022
Response from Mirian on 28 June 2022
Thank you so much for this wonderful 10/10! We are excited about your evaluation and hope to have the opportunity to welcome you back to our facility. A warm greeting from all our staff.

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an interesting place to stay, almost like being in your own small urban apartment building. The staff we interacted with were great. Having a breakfast voucher for a nearby cafe worked out well.
Stayed 2 nights in Jun 2022
Response from Mirian on 28 June 2022
Thank you for taking the time to share your experience at our facility. We are happy that you had a great stay in every way and having such a reward warms our hearts, We hope to be able to welcome you again as our most welcome guest.

10/10 Excellent

Nakita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. Left clear instructions for check out since we were only there one night and leaving early. Super clean and secure.
Stayed 1 night in Jun 2022
Response from Mirian on 27 June 2022
Thanks for the beautiful review. It was a real pleasure to host you and we hope you return as soon as possible, maybe for longer, with best regards The Management

4/10 Poor

edward a

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very disappointing. The hotel does not provide Breakfast. They outsource breakfast to a pastry shop down the street where you get one drink, e.g., coffee, tea, or juice, and choice of two pastry items. No yogurt, cereal, fruit, eggs, ham, cheese, breads or anything, just two pastry items. Very disappointing and this does measure up to other hotels we have stayed in Europe.
Stayed 2 nights in Jun 2022
Response from Mirian on 27 June 2022
Grazie per la recensione. Siamo spiacenti che la Vs. esperienza non corrisponda alle aspettative, ma ci corre l’obbligo di sottolineare che il nostro non è un hotel, bensì un affittacamere che per la colazione, causa Covid, ha stipulato una convenzione con uno dei più rinomati bar pasticceria della città: "Leopoldo". E' tuttavia evidente che se le aspettative sono del tipo breakfast and lunch e non della sola colazione, queste vanno soddisfatte in un contesto ricettivo diverso. Per quanto ci riguarda ci consideriamo e siamo orgogliosi della qualità dei servizi che riserviamo ai nostri ospiti, qualità che ci viene riconosciuta dalla maggior parte dei nostri Clienti. Per questa ragione ci auguriamo di avervi ancora nostri graditi ospiti. Cordiali saluti.