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Reviews of Al Chiar di Luna

Al Chiar di Luna
Via Amedeo 89, Monte di Procida, Naples

Reviews

9.4

Exceptional

Rating 10 - Excellent. 24 out of 31 reviews" "
Rating 8 - Good. 6 out of 31 reviews" "
Rating 6 - Okay. 0 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 1 out of 31 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb setting, rooms and service
Wonderful - upscale property with sweeping views of the sea. High tech rooms even include mood lighting in the showers! Great restaurant & bar with delicious drinks & dinner. Francesca did wonders helping me plan tour activities in the area during my stay. The area is chock full of historical sites. The only challenges is driving on the narrow streets to get to the place but it’s well worth it. Off season rate was entirely reasonable for what you get.
Stayed 1 night in Sep 2023
Response from Al Chiar di Luna Team on 27 Nov 2023
Thank you for your review and for enjoying our high-tech rooms, a feature we are particularly proud of!

10/10 Excellent

Glenn

Stayed 1 night in Sep 2023
Response from Al Chiar di Luna Team on 27 Nov 2023
Grazie per la recensione!

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, absolute clean and modern furnished. I booked a single room and I missed nothing. The architecture of the hotel is beautiful and the view to the sea and the island of Ischia is great. But don't think about walking to the village! The next village is not romantic or nice, it's just old and dirty.
Stayed 3 nights in Aug 2023
Response from Al Chiar di Luna Team on 5 Apr 2024
Thank you for your review! We're delighted to hear that you found our hotel to be great, with clean and modern furnishings. We're glad that you enjoyed the architecture and the stunning view of the sea and the island of Ischia from our hotel.We hope to welcome you back for another enjoyable stay!

10/10 Excellent

LAURA, Myerstown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and the breakfast is great and so are the staff ❤️rooms are comfy
Stayed 5 nights in Jul 2023
Response from Al Chiar di Luna Team on 7 Sept 2023
Thank you Laura for your review and for enjoying our breakfast. Please come again!

2/10 Terrible

Grant

Travelled with partner
Liked: Staff & service
Property is located in a random place in Baccoli with new beaches or restaurants nearby and transportation is terrible. Hotel staff were very nice but the area is terrible.
Stayed 2 nights in Jul 2023
Response from Al Chiar di Luna Team on 29 Apr 2024
Thank you for sharing your feedback. We appreciate your kind words about our hotel staff. We will take your comments into consideration as we strive to improve our guests' experiences. Your feedback is valuable to us, and we hope to have the opportunity to better serve you in the future. Thank you again for your review.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel, great room and amazing views.
Stayed 2 nights in Jul 2023
Response from Al Chiar di Luna Team on 3 Aug 2023
Thank you for your review.

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Al Chiar di Luna Team on 9 June 2023
Grazie per la recensione!

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first room was small but very basic and had a nice view. Everything was so lovely I moved to a larger room with a soaker tub and stayed 2 more nights!
Stayed 1 night in Sep 2022
Response from Al Chiar di Luna Team on 8 Sept 2022
Thank you Jane! It was a pleasure meeting you. Come to visit us again!

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, they were able to send a driver last minute to pick us up from the airport. Thank you, Franco! The Naples area is very busy and we decided not to rent a car that we booked. So glad we chose not to. Second, without prior reservations for activities the front desk was able to speak with tour and guide service for various activities (though, if there is a specific tour you prefer I would plan ahead). We ended up going to Capri and a taxi was booked for us through the hotel. Third, the concierge recommended and helped book dinner reservations for a beautiful family-owned restaurant within walking distance, Agriturismo da Innaro. I would definitely return to this hotel! Grazie mila!
Stayed 2 nights in Aug 2022
Response from Al Chiar di Luna Team on 28 Apr 2023
Thank you for your review! Come to visit us again!

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place and spotless clean, staff wonderful we truly enjoy the stay
Stayed 1 night in Jul 2022
Response from Al Chiar di Luna Team on 17 July 2022
Thank you Mr Roberto! Meeting you and your wife was a pleasure! Come back to visit us soon!

10/10 Excellent

Marco

Stayed 2 nights in May 2022
Response from Direzione Al Chiar di Luna on 4 June 2022
Grazie Marco per la sua valutazione!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay ~ beautiful hotel with such nice people. We loved breakfast overlooking the water and the pastries were delicious. We ate dinner there one night had Enzo as our waiter fabulous food and service. We will stay there again.❤️🇮🇹
Stayed 9 nights in Aug 2021
Response from ACDL on 10 Sept 2021
Dear guest, we thank you for your wonderful review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 15 nights in Aug 2019
Response from Staff Al Chiar di Luna on 13 Dec 2019
Grazie per la recensione!

10/10 Excellent

Tiziana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura molto bella e curata nei dettagli . Personale gentilissimo e colazione con varie scelte dolce e salato . Tutto squisito
Stayed 1 night in Mar 2024
Response from Al Chiar di Luna Team on 29 Mar 2024
Grazie Tiziana per la sua recensione. Grazie per aver valorizzato sia la professionalità del nostro staff sia la nostra ricca colazione. Torni a trovarci!

8/10 Good

MONICA

Stayed 2 nights in Aug 2023
Response from Al Chiar di Luna Team on 5 Apr 2024
Grazie per la recensione!

10/10 Excellent

ETTORE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luogo affascinante
E' un luogo affascinante, una vista mozzafiato. Una bella sorpresa. L'accoglienza è magistrale, signorilità e professionalità contraddistinguono il personale
Stayed 1 night in Aug 2023
Response from Al Chiar di Luna Team on 7 Sept 2023
Grazie Ettore per la sua recensione e, in particolare, per aver apprezzato la bellezza del nostro panorama e la qualità della nostra accoglienza. Torni a trovarci!

10/10 Excellent

Mariano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Il punto forte della struttura sono le camere del corpo centrale, le terrazze, il salone e la veduta. Per arrivarci è un po' scomodo però ne vale la pena. Personale gentilissimo...c'è da chiarire che ho dormito solo una notte quindi la conoscenza è limitata.
Stayed 1 night in Jul 2023
Response from Al Chiar di Luna Team on 3 Aug 2023
Grazie Mariano per aver apprezzato sia la qualità delle camere sia il nostro panorama. La aspettiamo ancora qui per conoscere, in modo più approfondito, tutti i servizi Al Chiar di Luna.

10/10 Excellent

maria

Stayed 5 nights in Jun 2023
Response from Al Chiar di Luna Team on 3 Aug 2023
Grazie per la sua recensione!

10/10 Excellent

Manon

Liked: Cleanliness, staff & service, property conditions & facilities
Difficile d’accès
Stayed 1 night in Jun 2023
Response from Al Chiar di Luna Team on 3 Aug 2023
Thank you for your review.

10/10 Excellent

Bjørn Inge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow!
What a place and what a wiew! this place is stunning, a little place of heaven. The food is exellent and the staff are so friendly and helpfull. Whatever you need, they help you as best they can. If you dont have a car, a good option instead of taxi is using the local train.
Stayed 2 nights in May 2023
Response from Al Chiar di Luna Team on 9 June 2023
Thank you for your review and for appreciating our location and the quality of the cuisine.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pent hotell, god service!
God service og flott hotell med god utsikt, men leiebil er greit hvis man vil se mer i området, kun hotellets taxi er tilgjengelig og må «avtales» med hotellet. Ellers ok tilgang til tog, kun 30 minutters gåtur unna.
Stayed 12 nights in Apr 2023
Response from Al Chiar di Luna Team on 9 June 2023
Takk for din anmeldelse!

10/10 Excellent

Marianna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Siamo stati accolti con cortesia , il personale ci ha informati subito sulle attrazioni e siti da visitare , le stanze sono pulite ed accoglienti e la vista dalla terrazza è mozzafiato!
Stayed 2 nights in Apr 2023
Response from Al Chiar di Luna Team on 28 Apr 2023
Grazie Marianna per questa bellissima recensione e per aver apprezzato, il panorama, il comfort e la pulizia delle nostre camere. La aspettiamo ancora qui!

8/10 Good

Danylynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifique endroit sur le bord de la mer, petit déjeuner inclus, mais service était extrêmement long, nous y sommes aller à l’ouverture car nous devions quitter pour 8h10, et nous avons pas eu le temps de manger car aucun personnel était présent pour nous service, meme chose pour le check out! Par contre, à notre arrivé, la dame était super gentille et nous a même permis d’aller souper au restaurant où c’était super bon!
Stayed 1 night in Aug 2022
Response from Al Chiar di Luna Team on 8 Sept 2022
Nous sommes vraiment désolés de ce qui s'est passé au petit-déjeuner. Nous serions heureux de vous accueillir à nouveau pour confirmer la qualité de notre service. Merci pour les commentaires et les notes positives !

8/10 Good

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura è molto bella e confortevole il problema è la strada per arrivare per il resto tutto perfetto anche il personale molto gentile
Stayed 3 nights in Aug 2022
Response from Al Chiar di Luna Team on 8 Sept 2022
Grazie per il feedback! Ricordiamo che la nostra strada, per quanto possa sembrare stretta e difficile da percorrere, è accessibile ad auto e van con una larghezza di due metri e inoltre è percorribile anche con bus per 18 - 20 persone.

10/10 Excellent

Stephan

Stayed 1 night in Jul 2022
Response from Al Chiar di Luna Team on 17 July 2022
Dear Mr Stephan, we are very delighted to read your review. We look forward to welcoming you again. Regards

10/10 Excellent

marina

Liked: Cleanliness, property conditions & facilities, room comfort
Consigliatissimo per visitare i Campi Flegrei
Struttura nuovissima, curata, pulitissima, un servizio impeccabile. Bellissimo. Non fatevi spaventare dalla strada di accesso stretta. È indicato molto bene.
Stayed 1 night in Apr 2022
Response from Direzione Al Chiar di Luna on 4 June 2022
Grazie per la sua recensione! Siamo molto felici che la sua vacanza sia andata bene e anche dell'utile consiglio che lei offre ai futuri clienti!

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Al Chiar di Luna Team on 28 Apr 2023
Thank you for your review. Come back to visit us!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura molto bella e moderna, camere ben arredate e molto pulite. La colazione in veranda stupenda, con vista sul golfo e su Ischia, servizio al tavolo perfetto e dolci buonissimi. Complimenti.
Stayed 1 night in Aug 2021
Response from ACDL on 10 Sept 2021
Gentile ospite, ti ringraziamo per la tua recensione e per aver gradito, in particolare, la nostra colazione in terrazza, un elemento del servizio a cui teniamo molto. Speriamo di poterti ospitare ancora qui. A presto!

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un tre stelle di qualità
Ho soggiornato una notte in questo complesso, si gode di una vista panoramica meravigliosa, le stanze sono molto pulite e ben organizzate. Il personale è sempre stato a disposizione per ogni esigenza. Potrebbe ambire ad una stella superiore se riuscisse a curare un po' qualche piccolo dettaglio che solo persone pignole possono notare. Ci tornerò senz'altro.
Stayed 1 night in Aug 2021
Response from ACDL on 10 Sept 2021
Grazie Alessandro per la tua recensione e per aver sottolineato la bellezza della vista e il comfort delle camere. Ti aspettiamo ancora qui!

8/10 Good

Christian

Stayed 2 nights in Jun 2021
Response from Al Chiar di Luna on 15 July 2021
Grazie Christian