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"The lobby is nice, very inviting."

"Friendly "

"Very clean and the staff was great! Beautiful hotel"

"We thoroughly enjoyed our stay at the Lakehouse! The whole experience was top notch and even with a slight mix up, they went above and beyond to ensure we were taken care of. It was a surprise stay for my wife's birthday. I reserved dinner at the restaurant in the hotel, Rose Tavern. The service and food was amazing! The front desk service was tremendous. I run a small business and I know what it takes to serve customers at a high standard. The Lakehouse on Canandaigua Lake will be an expierience and stay to remember! Thank you for making my wifes stay so special!"

"Staff is always friendly and rooms are clean!"

"A very busy night - staff was non stop busy for sure. Tipped everyone I could. The hotel worked well for us for quick one night stay on a roadtrip with kids. Kids enjoyed the pool in the early morning - the night before was too busy. Morning breakfast had run out of most tasty items by 8am - so get there early. Only bad thing to report - my car was dinged in the parking lot by someone who didn't know how to park...I would skip this hotel on our next trip just for this reason."

"We loved our relaxing stay at Naples Valley! House was very clean and it had everything we needed. The hot tub and fireplace were prefect and the location was close to Naples, hiking trails, breweries and restaurants. "

"When the pool and hot tub was down."

"Everything was fine."