Suite, Ocean View, Ground Floor | Terrace/patio
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Reviews of Beach Front Motel Napier

4 out of 5
Beach Front Motel Napier
373 Marine Parade, Napier

Reviews

8.4

Very good

Rating 10 - Excellent. 311 out of 799 reviews" "
Rating 8 - Good. 350 out of 799 reviews" "
Rating 6 - Okay. 91 out of 799 reviews" "
Rating 4 - Poor. 37 out of 799 reviews" "
Rating 2 - Terrible. 10 out of 799 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Graeme, Christchurch

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Booked at Beach Front but moved to Shoreline next door. Properties in area appeared either closed for winter or had long term residents. Propery was clean and tidy on entry but appeared a little tired
Stayed 4 nights in Jul 2023

8/10 Good

Nathan

Stayed 1 night in Jun 2023

10/10 Excellent

Zhao, Auckland

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice to stay

2/10 Terrible

Jeremy

Stayed 2 nights in Feb 2023

8/10 Good

ROBERT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Napier when Cyclone Gabrielle hit so it's difficult to judge the hotel. Room service was clearly disrupted by the storm and we had no power for most of the stay! However we thought the motel was in an excellent location, the staff we spoke to were very friendly and helpful. We would recommend any visitor to Napier to consider the Beach Front Motel for their accommodation - cyclones permitting!!!!
Stayed 2 nights in Feb 2023

8/10 Good

John

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Walking distance to main street, including restaurants and bars
Stayed 2 nights in Feb 2023

6/10 Okay

Peter

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2023

10/10 Excellent

ROGER

Stayed 2 nights in Feb 2023

10/10 Excellent

Mykola

Stayed 1 night in Feb 2023

8/10 Good

Razia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were short of staff so room service was not done which was fine by us but we left our full rubbish bin outside to be changed but that was never done for the whole 2 days of our stay. Apart from that, everything was perfect
Stayed 1 night in Feb 2023

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick, friendly check in, Excellent beach location with great view. Spacious and nicely renovated.
Stayed 1 night in Feb 2023

6/10 Okay

Lorna

Stayed 2 nights in Jan 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfectly adequate, clean, nice spa bath, comfortable bed, close to amenities
Stayed 2 nights in Jan 2023

8/10 Good

Sara

Stayed 2 nights in Jan 2023

8/10 Good

NANCY

Stayed 2 nights in Jan 2023

8/10 Good

Jeremy

Stayed 3 nights in Jan 2023

4/10 Poor

Alex

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The area around was very nice. Easy to access and a quick walk into town. Unfortunately the room wasnt the cleaniest, and there were areas that were very dirty. For what they asked for in regards to price, i would say it wasnt exactly what i was expecting or hoping for. The room was more or less a big let down.
Stayed 2 nights in Jan 2023

8/10 Good

Cataleya

Stayed 3 nights in Jan 2023

10/10 Excellent

Steph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our family to stay the night
Stayed 1 night in Jan 2023

6/10 Okay

Tina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff and management were helpful and friendly Both units were clean and tidy-good job cleaners We booked x2 family units- the blinds in the unit our daughter had the blinds were broken that separated the bedroom from the living area/other sleeping area In our unit the blinds in the bathroom and spa bath area were broken too The bathrooms are diffiently out dated and need major up-dating. Water pressure in the shower was great :-)
Stayed 4 nights in Jan 2023

6/10 Okay

Maryanne

Travelled with family
Liked: Cleanliness, staff & service
Motel dated but clean & tidy. We had 4 adults in our room which had a tiny kitchen & no lounge. It looks like a unit for 2 people was turned into a unit for 4 with 2 single beds where the lounge should be.
Stayed 2 nights in Jan 2023

10/10 Excellent

Mark

Stayed 2 nights in Jan 2023

8/10 Good

Sarah

8/10 Good

Janine

Stayed 1 night in Jan 2023

4/10 Poor

Bryony

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Lack of staff meant rooms were not serviced and things generally run down and poorly maintained and cleaned. Good location though.

6/10 Okay

Maria

Liked: Cleanliness
The location of this hotel is ideal within walking distance of town and shopping and beach. The only thing I would say that they said they had staffing shortage which I can understand but this was given as an excuse for no milk was told to go to the dairy.
Stayed 1 night in Jan 2023

8/10 Good

Christine

8/10 Good

Robert

Stayed 1 night in Jan 2023

10/10 Excellent

Jeffery

Stayed 1 night in Jan 2023

10/10 Excellent

Jeffery

Stayed 1 night in Jan 2023

4/10 Poor

Ian

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jan 2023

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will happily stay again
We had a lovely stay here over Christmas. It’s not the fanciest place I’ve stayed but the views were great (especially at sun rise!), great central location, good parking, beds comfortable, the service was good and it had all the amenities we needed. Only issue I had was the shower head spread quite wide so as a shorter person it wasn’t concentrated on me enough.
Stayed 4 nights in Dec 2022

6/10 Okay

Matt

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Natasha

8/10 Good

ZHEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Every thing is good except the coaches were really dirty! We didn’t sit in! Nice rooms and environment! Got a spa spool in the room too!

8/10 Good

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location across from beach with good view of ocean from our room. Nice, very clean room. If possible, book a room away from the noisy exterior metal stairs.
Stayed 1 night in Jan 2023

4/10 Poor

Julie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was nicely situated opposite the beach and playgrounds. Unfortunately it was like someone started renovating and didn’t finish and decided to open. There was no service available as they were short staff. We understand for a day but for the whole four days we emptied our own bins etc which is fine but not when you are paying nearly $300 a night.

4/10 Poor

Vipin

Stayed 3 nights in Dec 2022

8/10 Good

Sujan

Stayed 1 night in Jan 2023

8/10 Good

Charity

Liked: Cleanliness, staff & service, room comfort
Close to everything
Requested downstairs room to help with my injury, check. I enjoyed the layout of the room. The lounge furniture was weird. Having 2 deck chairs inside. We also didn't realize the key was to turn on the lights we had to call the after hours number because we just sat in the dark lol. Overall the room was comfy. Loved getting out of bed in to the spa and watching tv. Was a close walk to town and restaurants. Loved being able to run across the road to see the sunrise. Would stay here again i loved Napier.
Stayed 1 night in Dec 2022

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Friendly owner and we would definitely come and stay again :)

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and friendly

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well located property. A pity staffing shortages meant no regular room service. They should off reduced rates!

6/10 Okay

Shirley

Overall cleanliness not good. Cockroachs in the bath.. All looked a bit tatty

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonably priced, great location and large room!

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location

6/10 Okay

Louisa

Disliked: Staff & service
Great location. Rooms are a good size but looking shabby. Well overdue renovation. Staff shortages meant no room cleaning during stay. Noisy guests in room next door made it less relaxing

10/10 Excellent

Sarah M

Liked: Cleanliness, room comfort
Cute town with a great vibe
Just passing through Napier so this was perfect. Along the water, walking to aquarium and CBD.
Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Russell

Travelled with partner
Disliked: Amenities, property conditions & facilities
Location convenient but room facilities and furnishings were very poor. Dated decor that could do with a full renovation.