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"Staff were very helpful rooms were clean although maybe might need some maintenance. Will stay again."

"Very very small rooms. Felt quite claustrophobic. Couldn’t even open a window for fresh air. Room was smaller than an interior room on a cruise ship we have just been on. Mould in the bathrooms, and being an old building, definitely needs some of the paintwork redone. Staff at the bar were very helpful in organising a taxi for us."

"Really poor experience. Paid extra for an accessibility suite and found the shower seat so rotten it could not be used! No accessibility parking, arrived late and had to park at the end of the carpark and walk to the unit - not easy for someone with accessibility issues. Cobwebs and spiders in multiple corners of the bedroom ceiling, pretty run down with ripped wallpaper in multiple areas. Pretty yuck overall"

"Good location and motel was okay, great bath, partial view of beach which was nice"

"Had everything we needed however the air con wasn’t working and neither was the tv in the bedroom. Also the bathroom and kitchen floors have not been washed in a long time. There was sticky stuff all over the floors. "

"Lovely place"

"Very nice and clean hotel,!"

"Good location"

"Great staff, location, clean rooms big comfortable beds spacious room. Just 2 little things i wish my room had was a microwave and that the shower had a shower hose if that makes sense. Parking is limited but there are other parking spots close by. Very affordable i highly recommend i will always stay there when i visit Napier. 😊"