The "hotel" was operated more as a vacation home without any services (bed not cleaning); that was not made clear. The instruction to get the room key out of reception time (after 5pm on a Sat) was not clear; there is no map provided for the "two" hotel lifts (only one of which will get to your room, and start from different floors !!), nor simple instruction to the closiest supermarket (which is a necessity if you arrive on Sat evening, since there is no breakfeast on Sun, even if you wish to pay for it) !! Overall, it is OK if you know all these beforehand and explained in simple English; However, none of the above information was available, leaving firsttime customer in limbo, esp. on a Sat evening !!! BTW, top floor is very hot on a summer day, no air conditioning