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"My 1st time in Busan & glad that I booked this hotel. It is very convenient with many eateries, GS25 convenience shops nearby. It is very close to Lotte Mall too. The breakfast selection isn’t great and I’m glad that we didn’t booked the room with breakfast. I would definitely book this hotel again if I’m going to Busan."

"This hotel is very good, the room was clean, staff are very nice. My room is small, but it has everything, good for my solo travel."

"Great location. Across the street from Busan Station. "

"Room was very clean, couldn’t figure out how to use the air condition so we opened the window with the screen. "

"Internet was incredibly slow. Gym required a pass each time you used it, there was no water or cloth to wipe the equipment down. Everyone's sweat was just left on the equipment. When I asked for water at reception she told me to get it from the convenience store. It should be complementary. The shampoo smelt very toxic (like bleach), I believe it has been tampered with as when I took it to reception it was exchanged for shampoo that smelt like it should - it was very worrying and they didn't even apologise. Who knows what I washed my hair with, but it wasnt shampoo. I wouldn't stay here again. "

"Convenient location, excellent breakfast. Helpful staff. "

"My time at the Lotte Hotel Busan was outstanding. They were able to provide great service all around. They were very accommodating and helpful when our air conditioning in our room was not working. Definitely will be back! "

"A hotel this big and popular should at least have iron to offer. Also breakfast not good at all. Convenient area to stay at, close to most good places to visit and eat. But hotel it self very just average "

"Its not so big problem."