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"nice staff"

"The breakfast buffet was incredible. Plenty of choice and very fresh."

"Brilliant stay. Fantastic hotel. Beautifully decorated - an experience throughout! "

"Room was clean and the reception staff was very helpful and it's in a good location"

"Location is perfect to relax and unwind. Less than 5 mins drive to Sapa Centre, that comes with a shuttle bus. Grab / taxi was quite handy "

"Very happy with the service. We arrived early than checkin and they helped us in making us feel comfortable. "

"What a great, pleasant surprise! Highly recommend it. "

"The hotel needs a makeover! The pictures profiled are not current as the hotel is quite run down. The air conditioning in our room didn’t work, there was a big gap above the door out to the balcony, the shower had no drain so the water ran from the shower across the bathroom to a hole in the floor by the toilet. You could hear the people in the rooms adjacent and also anyone in the hallway. On a side note the hotel is set back from the main road so it dampened the street noise somewhat. I am sure back in the day it was a lovely hotel but it needs some work to return the grandeur. "

"Excellent location and services "