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"Staff of the hotel very nice, great location."

"Everything was excellent. The staff were always near by. The hotel is wonderful. The cleaning checked with me and always did a professional job. I recommend this hotel to anyone, anytime. ☺️"

"All the staff were very friendly and helpful. Hotel itself is dated and tired. Surrounding area was a bit rough but central."

"Our apartment suite was amazing. It had every comfort we could ask for and more. It was incredibly spacious with more storage space than we could use. It was much more than we could have hoped for. Unfortunately we only spent one night at the hotel due to our travel schedule but would have loved to have spent a few more nights there. The staff was extemely courteous and helpful. We would definitely return to the Novotel Hanoi without hesitation."

"A great place to stay in a busy city"

"Beautiful architecture and rooms. The building is older and needs attention. The smell is unbearable. Smells like sewage "

"It’s ok for the price i guess"

"Great view. Excellent customer service by Manager "

"It was not 4star . Very old interiors . Table light , fan didn’t work. Lights used to switch off . Luke warm water in shower even after 5 mins keeping on . Power outlets not working . "