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Trademark Hotel

Photo gallery for Trademark Hotel

Reception
Outdoor pool, open 7:00 AM to 6:00 PM, free pool cabanas, pool umbrellas
Outdoor pool, open 7:00 AM to 6:00 PM, free pool cabanas, pool umbrellas
Terrace/patio
In-room safe, desk, laptop workspace, blackout curtains

Overview of Trademark Hotel

VIP Access

Trademark Hotel

4 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
Village Market, Limuru Road, Gigiri, Nairobi, Nairobi County, 00621

Explore the area

  • Popular LocationVillage Market3 min walk
  • Popular LocationUnited Nations Office at Nairobi15 min walk
  • Popular LocationTwo Rivers Mall3 min drive
  • AirportNairobi (NBO-Jomo Kenyatta Intl.)63 min drive

Choose dates to view prices

About this area

Nairobi

Located in Nairobi, Trademark Hotel is connected to a shopping centre. Travellers eager for a bit of culture can stop by Bomas of Kenya, while those wishing to experience the area's natural beauty can explore Karura Forest and Uhuru Park. Travelling with kids? Don't miss Giraffe Centre.

What's nearby

  • Village Market - 3 min walk
  • United Nations Office at Nairobi - 15 min walk
  • Two Rivers Mall - 3 min drive
  • Karura Forest - 9 min drive
  • Westgate Shopping Mall - 14 min drive

Getting around

  • Syokimau Station - 56 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 56 min drive

Restaurants

  • Osteria Gigiri - 3 min walk
  • Jiko - 6 min walk
  • Mediterraneo - 15 min walk
  • Big Square - 16 min walk
  • Smothers Garden - 4 min drive

About this property

Trademark Hotel

Family-friendly hotel connected to a shopping centre in Nairobi with full-service spa
A full-service spa, a restaurant and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café and a rooftop terrace are on-site. All 216 rooms provide in-room free WiFi, coffee makers and flat-screen TVs. Free newspapers, free bottled water and fans are among the other amenities that guests will find.
Trademark Hotel offers 216 forms of accommodation with a safe and free newspapers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and slippers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including reflexology.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of CovidClean (Safehotels - global expert)

Check-in

Contactless social distancing
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: USD 21 for adults and USD 11 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Arcade/games room
  • Art gallery
  • Designer shops
  • Full-service spa
  • Helicopter/aeroplane tours
  • Outdoor pool
  • Playground
  • Shopping centre

Family friendly

  • Arcade/games room
  • Children's club (surcharge)
  • Children's games
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Outdoor pool
  • Playground
  • Trampoline

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service

Languages spoken

  • English
  • Swahili

Business services

  • 24-hour business centre
  • Conference space (1750 square feet)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Free cots/infant beds

Bathroom

  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from noon - 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 21 for adults and USD 11 for children (approximately)
  • Airport shuttle fee: USD 60 per vehicle
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Pool access available from 7:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Trademark Hotel Nairobi
Trademark Nairobi
Trademark Hotel Hotel
Trademark Hotel Nairobi
Trademark Hotel Hotel Nairobi

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 38 out of 68 reviews
5 - Excellent 56%
Rating 4 - Good. 20 out of 68 reviews
4 - Good 29%
Rating 3 - Okay. 8 out of 68 reviews
3 - Okay 12%
Rating 2 - Poor. 1 out of 68 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 68 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Stayed 7 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Nice hotel, rooms are spacious and clean, very friendly and helpful staff, helpful service despite the lockdown. Very convenient location, connected to a shopping centre. Excellent rooftop pool and seating area.
Stayed 2 nights in Mar 2021

5/5 Excellent

Stayed 2 nights in Mar 2021

5/5 Excellent

Stayed 1 night in Jan 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great COVID safe stay.
Short business trip to Nairobi meant I needed to stay somewhere convenient for a range of meetings. With the COVID 19 restrictions such as the curfew, the Trademark team are working really hard to deliver as "normal" experience as possible. Everywhere was clean, the staff efficient and respected good hygiene practices, while at the same time delivering quality service in every area.
Stayed 3 nights in Jan 2021