Travelers unwind on a serene rooftop terrace while planning safari adventures or exploring the vibrant Ngara neighborhood after a quick check-in process.
Toque Hotel features a peaceful rooftop oasis with outdoor entertainment space in Ngara. Guests appreciate the practical amenities including in-room WiFi, dry cleaning services, express check-in, and round-the-clock front desk assistance to enhance their stay.
Located in Nairobi, Toque Hotel is in the city centre. Kenya National Theatre and Nairobi Gallery are cultural highlights, and travellers looking to shop may want to visit Thika Road Mall and City Market. Chandaria Centre for Performing Arts and Nairobi Railway Museum are also worth visiting. Visit our Nairobi travel guide
Ngara Rd, Nairobi, Nairobi County
What's nearby
University of Nairobi
10 min walk - 0.9 km
City Market
15 min walk - 1.3 km
Kenyatta International Convention Centre
2 min drive - 1.5 km
National Archives
13 min walk - 1.2 km
Nairobi National Museum
2 min drive - 1.9 km
Getting around
Syokimau Station
29 min drive
Nairobi (NBO-Jomo Kenyatta Intl.)
30 min drive
Restaurants
Red Carpet B
4 min walk
Cafe Kristina
11 min walk
Marble Arch
12 min walk
Kipepeo Restaurant - RiverRoad
10 min walk
Benjoes grill
12 min walk
About this property
Toque Hotel
Hotel located in Ngara
Take advantage of a rooftop terrace, dry cleaning/laundry services and an outdoor entertainment area at Toque Hotel. Stay connected with free in-room WiFi.
Other perks include:
Free self-parking
English breakfast (surcharge), a safari and a round-trip airport shuttle (surcharge)
Express check-in, a 24-hour front desk and concierge services
Room features
All guest rooms are individually furnished, and have comforts, such as premium bedding and heated floors, in addition to thoughtful touches, such as pillow menus and laptop-friendly workspaces.
More conveniences in all rooms include:
Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
Rainfall showers and designer toiletries
55-inch Smart TVs with premium channels
Balconies or patios, wardrobes/cupboards and heated floors
24-hour return airport shuttle on request for a surcharge
Free secured self parking on site
Limited on-site self parking
Food and drink
Daily English breakfast available 7:00 AM to 10:00 AM for a fee: KES 400 for adults and KES 250 for children
Couples/private dining
Things to do
Game drive
Safari
Family friendly
Separate in-room dining area
Conveniences
24-hour front desk
Lockers
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Outdoors
Barbecue grill
Outdoor entertainment area
Rooftop terrace
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Hand-held showerhead
Height-adjustable showerhead
Low-height electrical sockets in bathroom
No lift
Stair-free path to entrance
Wheelchair-accessible bathroom vanity
More
Designated smoking areas
Room amenities
Bedroom
Down comforter
Egyptian cotton sheets
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Bathroom
Designer toiletries
Dressing gowns
Rainfall showerhead
Shower
Slippers
Soap
Toilet paper
Towels provided
Entertainment
55-inch smart TV with premium digital channels
Food and drink
Champagne service
Chef service
Cleaning supplies
Coffee grinder
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Free bottled water
Paper towels
Restaurant dining guides
Separate dining area
More
Access via exterior corridors
Air conditioning
Desk
Heated floor
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Laundry detergent
Policies
Check-in
Check-in start time: 7:00 AM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash Breakage deposit: KES 2000 per stay
We have included all charges provided to us by the property.
Optional extras
Fee for English breakfast: from approximately KES 400 for adults and from KES 250 for children
Airport shuttle fee: KES 3500 per vehicle (return, maximum occupancy 3)
Airport shuttle fee per child: KES 3500 (return)
Nearby parking fee: KES 250 per day (328 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
No pets and no service animals are allowed at this property
Property is also known as
TOQUE HOTEL LOUNGE
Toque Hotel Nairobi
Toque Hotel Aparthotel
Toque Hotel Aparthotel Nairobi
Frequently asked questions
Is Toque Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Toque Hotel?
As of 1 May 2026, prices found for a 1-night stay for 2 adults at Toque Hotel on 3 May 2026 start from AU$41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Toque Hotel?
Self-parking is free at this property.
What time is check-in at Toque Hotel?
Check-in start time: 7:00 AM; check-in end time: anytime.
What time is check-out at Toque Hotel?
Checkout is at 11:00 AM.
Does Toque Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of KES 3500 per vehicle applies.
Where is Toque Hotel located?
Located in Ngara, this hotel is within a 15-minute walk of University of Nairobi, Tom Mboya Statue and National Archives. Jeevanjee Gardens and City Market are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Toque Hotel Reviews
5.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0
Cleanliness
6.0
Amenities
6.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 6 reviews
10 - Excellent
1
Rating 8 - Good. 1 out of 6 reviews
8 - Good
1
Rating 6 - Okay. 2 out of 6 reviews
6 - Okay
2
Rating 4 - Poor. 0 out of 6 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 6 reviews
2 - Terrible
2
Reviews
Verified
10/10 Excellent
Kinfu
3 June 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The desk is open 24 hrs. Very good people. Room is cleaned every day. Very good value for the rate. Particularly for travelers who are interested in having the local experience.
Kinfu
Stayed 3 nights in May 2024
Verified
8/10 Good
Kyaw Lwin
2 Aug 2023
Liked: Cleanliness, property conditions & facilities, communication
Good....Thanks.
Kyaw Lwin
Stayed 4 nights in Jul 2023
Verified
2/10 Terrible
Clinton
28 Feb 2025
Disliked: Cleanliness, property conditions & facilities, communication
Basic hygiene necessities were not provided, also a have taken photos of the roof collapsing in the shower. Myself and my guest will seek further action regarding this inconvenience
Clinton
Stayed 13 nights in Feb 2025
Verified
6/10 Okay
Kris
18 July 2023
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities, communication
We arrived on plane late. Tried to call all day. No answer. Confirmation said check in is 7 AM up to any time. When we arrived they had given our room away. Since it was after midnight we slept in a room with NO amenities or Wi-Fi. Next morning we were moved to better room with a kettle to make hot water and Wi-Fi. Very basic African hotel and very inexpensive. Area is bad but we are not afraid of that. Not a tourist hotel; strictly Africans. The Expedia write up sounded nothing like this actual hotel. Also it stated free breakfast but hotel said only room.
Kris
Stayed 2 nights in Jul 2023
Verified
2/10 Terrible
Verified traveller
3 Jan 2025
Disliked: Cleanliness, room comfort, communication
Omöjligt
Skulle inte rekommendera denna hotell till någon. Först och främst så är det helt omöjligt att ta sig till hotellet pga att det är mycket trafik.