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Reviews of Royal Homes-JKIA

3 out of 5
Royal Homes-JKIA
Muthama Access road, Syoikimau, Nairobi, Nairobi County

Reviews

5.8
Rating 10 - Excellent. 0 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 3 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

5.6/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Godfrey

Disliked: Amenities, property conditions & facilities
I coulnt sleep due to mosquitoes. It was really bad. Breakfast choice needs to improve. Include cereal choice and fruits juices etc...
Stayed 1 night in Nov 2021
Response from Angie on 6 Dec 2021
Hello sir we would love to serve you better and thankyou for the info,,your room was facing the national Park hence we requested you to keep your windows and balcony door closed at night to avoid mosquitos coming in. Next time we would wish to serve you better

6/10 Okay

Verified traveller

Business traveller
Cool area but could be maintained better. More cleaning and service
Stayed 2 nights in Aug 2019
Response from angel on 30 Dec 2019
thankyou for staying with us.we will have that taken into consideration

2/10 Terrible

Verified traveller

Stayed 2 nights in Jul 2019
Response from angel on 16 Sept 2019
THANKYOU for choosing to stay with us.we appreciate your feedback and hope to have you stay with us again.this is always your home away from home.cheers

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was a good stay, the hosts were so kind and very helpful. It looks exactly as it is posted online.
Stayed 4 nights in Jun 2019
Response from angel on 8 July 2019
thank you for staying with us..we really had apleasant time with you.this is always your home away from home.

6/10 Okay

Verified traveller

Stayed 13 nights in Jun 2019
Response from angel on 29 June 2019
thankyou.and feel most welcomed to join us anytime,,this is always your home away from home.

8/10 Good

Anthony

Liked: Staff & service, property conditions & facilities
Sous classés - mais propriétaires sympa.
attention, difficile à trouver, tout au fond de la rue. Avons été sous-classé sans aucune compensation mais les proprietaires sont tres sympa. Ce n’est pas un vrai hotel. La suite que nous aurions du avoir semblait plus propre
Stayed 2 nights in Aug 2019
Response from angel on 16 Sept 2019
thankyou for choosing to stay with us.it was apleasure having you here with us.we hope to see you again one time.cheers to many more.

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
La struttura semplicemente non si trova dove avete segnalata nelle mappe bensì 18 km fuori da nairobi in una via sperduta senza nulla attorno, ci siamo spaventati tantissimo all’ingresso diversi uomini incappucciati sono venuti ad aprirci tanto che siamo tornati prima in aeroporto pensando che il taxi avesse sbagliato, per poi tornarci con una chiamata alla struttura.
Stayed 3 nights in Aug 2019
Response from ANGEL on 16 Sept 2019
thankyou for choosing to stay with us.the hooded men were in uniform they are the security guards,appologies if they frightened you.well the area is quiet and safe as we are next to the NAIROBI NATIONAL PARK.Hence the view...we are also next to the STANDARD GAUGE RAILWAY. it was apleasure having you around.TO MANY MORE.CHEERS.