Dear BrittanieThank you for sharing your feedback. We’re delighted to hear that you enjoyed the service, and we’ll be sure to pass along your compliments to our staff.However, we're genuinely sorry to learn that the food did not meet your expectations. Your experience is not reflective of our standards, and we deeply regret that both your dinner and breakfast were unsatisfactory.We take your comments very seriously and will be reviewing them with our culinary team to ensure improvements are made. If you have any further details or suggestions, please feel free to reach out to us directly.We hope you’ll give us another opportunity to provide you with a more enjoyable dining experience in the future.

Dear Rosemond,Thank you for your kind words! We're delighted to hear that you enjoyed our customer service and ambience. We strive to provide a memorable experience for all our guests and we're thrilled that we succeeded with you. We hope to welcome you back soon for another fantastic visit!Warm regardsStacey Eve

Thank you for the kind words! We're thrilled to hear you enjoyed your experience with us. We look forward to welcoming you back soon for another cool stay!

Dear Ursula,Thank you immensely for awarding us with a 5-star rating! We are truly delighted that we could meet and exceed your expectations during your stay. Your appreciation means the world to us and motivates us to continue delivering exceptional experiences to all our guests.We eagerly await the chance to welcome you back for another fantastic stay.Warm regards,Stacey EveFront Office Manager

Dear CherylWe're thrilled to hear that you loved everything about our property, especially our staff! Providing friendly, helpful, and knowledgeable service is always our goal, and we're delighted that our team made your stay memorable. Your kind words mean a lot to us, and we can't wait to share them with our staff. Thank you for choosing to stay with us, and we look forward to welcoming you back soon!Warm regardsStacey Eve

Dear Cheryl,Thank you so much for your generous five-star rating! We're thrilled to hear that you had a wonderful experience during your stay with us. It was our pleasure to accommodate you, and we're delighted that you enjoyed our service and amenities. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future. Safe travels!Warm regards Stacey Eve

Dear Jacques,Thank you for sharing your feedback with us. We're glad to hear that you see potential in our hotel and find it suitable for stays in the area. We take all guest feedback seriously and will work diligently to address areas that need improvement, including the hygiene standards in our restaurant. Your input helps us strive for excellence, and we hope to have the opportunity to exceed your expectations during your next visit. Thank you for choosing our hotel, and we look forward to welcoming you back soon.Warm regardsStacey Eve

Dear Christophe,Thank you for sharing your feedback with us, although we are disappointed to learn that your experience fell short of expectations. Your feedback is invaluable as we strive to improve. We hope for the opportunity to regain your trust and provide you with the exceptional experience that we are known for. If you would like to discuss your experience further, please don't hesitate to contact us directly.Best regards,Stacey Eve

Dear Jana,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that our team made you feel welcome. We're delighted to know that your first visit to Nairobi was a memorable one, and we can't wait to welcome you back again soon. Wishing you safe travels and many more fantastic adventures. God bless you too!Warm regardsStacey Eve

Dear Mark,Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our hotel clean and comfortable, and that our staff provided attentive service. We're delighted that the room exceeded your expectations and that you enjoyed our bar and restaurant facilities. It would be our pleasure to welcome you back again in the future, and we appreciate your recommendation. If there's anything else we can do to enhance your next stay, please don't hesitate to let us know.Warm RegardsStacey Eve

Dear Rosemary,Thank you for your 5-star rating! We appreciate your positive feedback and look forward to hosting you again for another stellar experience. If there's anything specific you enjoyed or any suggestions you have for improvement, feel free to let us know.Warm regardsStacey Eve

Dear Benson,Thank you for your valuable feedback! We're delighted to hear that our staff's attentiveness and the restaurant's surprising quality impressed you. We sincerely hope you've recovered well from the shower incident. It was our pleasure to assist you to the clinic and provide a free shuttle and breakfast at 2:00 am.We're thrilled that you enjoyed our new, spacious, and well-serviced rooms. Your mention of the express road tip for a quick 30-minute journey to Nairobi is appreciated. It's fantastic to know that our integrated shopping mall met all your needs.We take pride in being a conference-friendly venue and appreciate your recommendation for business travelers. We look forward to welcoming you back and ensuring another enjoyable stay.Best regards,Stacey Eve

Dear Jaemun,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you enjoyed your experience, and we appreciate your 4/5 rating. Your comments are valuable, and we look forward to welcoming you back for an even more exceptional stay in the future.Best regards,Stacey Eve

Dear Ziyad,Thank you immensely for awarding us with a 5-star rating! We are truly delighted that we could meet and exceed your expectations during your stay. Your appreciation means the world to us and motivates us to continue delivering exceptional experiences to all our guests.We eagerly await the chance to welcome you back for another fantastic stay.Warm regards,Stacey EveFront Office Manager

Dear Christina,Thank you for choosing to stay with us and taking the time to share your feedback. We appreciate your input and are glad to hear that your overall experience was satisfactory.If there are any specific areas or aspects of your stay that you feel we could improve upon to better meet your expectations, please don't hesitate to let us know. Your insights are valuable to us as we continuously strive to enhance our services.We hope to have the opportunity to welcome you back and provide an even more enjoyable experience in the future.Best regards,Stacey Eve

Dear Sandra,Thank you for choosing to stay with us and for sharing your feedback regarding your recent experience. We greatly appreciate your kind words about our staff's professionalism and welcoming demeanor. It's wonderful to hear that you enjoyed your room, especially Room 404.However, we sincerely apologize for the inconvenience caused by the condition of the towels in your room. This is certainly not up to our standards, and we regret that it affected your overall experience. Please rest assured that we have addressed this matter with our housekeeping team to ensure such oversights do not happen in the future.We are pleased that aside from the issue with the towels, the rest of your room experience met your expectations. Your feedback is invaluable to us, and we're committed to making improvements based on your comments.Should your travels bring you back to our area, we hope to have the opportunity to provide you with an even more enjoyable and flawless stay.Warm regards,Stacey Eve

Dear David,We're thrilled to hear that you had a good stay with us and enjoyed our food and friendly staff. Your feedback means a lot to us, and we hope to have the pleasure of hosting you again in the future. Thank you for choosing us!Warm RegardsStacey Eve

Dear Lane,We are delighted to hear that you enjoyed both the beautiful location and the room at the property. It's great to know that the restaurant met your expectations as well. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. Your satisfaction is our priority!Warm regardsStacey EveFront Office Manager

Dear Oludotun,Thank you for the fantastic 5-star rating! We truly appreciate your positive feedback and are thrilled to know you had an excellent experience with us. If you ever have more to share or need any assistance, feel free to reach out. We look forward to hosting you again!Warm regardsStacey Eve

Dear James,We are thrilled to hear that you had such a positive experience with our team. We take pride in going the extra mile to ensure our guests have a memorable and comfortable stay. Your kind words are greatly appreciated, and I'll make sure to pass on your feedback to our dedicated team. Thank you for choosing us, and we look forward to welcoming you back in the future!warm regardsStacey Eve

Dear Lezlei,Thank you for your positive feedback about your stay at our hotel. We're delighted to hear that our staff provided excellent service and made your stay enjoyable. While the rooms may not have been exceptional, it's great to know that the exceptional service from our staff made up for it. We look forward to welcoming you back in the future, and please don't hesitate to reach out if you have any special requests or needs during your next visit. Your satisfaction is our priority.Warm RegardsStacey EveFront Office Manager

Dear Hemant,We're delighted to hear that you found our property clean and enjoyed the dining and shopping options available. Providing a clean and enjoyable environment for our guests is a priority, and it's wonderful to know that you had a positive experience in this regard. If you have any more feedback or if there's anything else you'd like to share about your stay, please feel free to do so. We appreciate your kind words and look forward to welcoming you back in the future!Warm RegardsStacey Eve

Dear Bernedeta,Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a fantastic night in the city and that our location close to the airport was convenient for your stay.It warms our hearts to know that you enjoyed your dinner at our restaurant, along with the delicious meal and drinks shared with friends. Creating memorable experiences for our guests is always our goal, and we are thrilled to have been a part of your enjoyable evening.We're also pleased that you had a comfortable and peaceful night with us. Providing a restful environment is of utmost importance to us, and we're glad to know we met your expectations.If your travels bring you back to the city in the future, we would be honored to host you again. Thank you for choosing us for your stay, and please don't hesitate to reach out if you need anything in the future.RegardsStacey Eve

Dear Elena,Thank you very much for taking the time to rate PrideInn Plaza Hotel & Convention Centre with 5 stars, we are glad to know that you have had an amazing stay.We value your feedback and look forward to welcoming you back soon.Best regards,Stacey EveFront Office Manager

Dear Elena,We appreciate your positive feedback! It's wonderful to know that you had a great experience at our hotel. We hope to have the pleasure of hosting you again in the future.Warm regardsStacey Eve

Dear Jie,Thank you very much for taking the time to rate PrideInn Plaza Hotel & Convention Centre with 5 stars, we are glad to know that you have had an amazing stay.We value your feedback and look forward to welcoming you back soon.Best regards,Stacey Eve

Dear Matt,Thank you for your feedback. We're delighted to hear that you found our staff wonderful during your stay. We're sorry to hear that the property and area didn't meet your expectations. We appreciate your input and will use it to continually improve our services. We hope you consider giving us another chance in the future. Safe travels!Kind RegardsStacey Eve

Dear Samuel,That's wonderful to hear! We can't wait to welcome you back again in the future. If you ever have any special requests or need assistance with anything for your next visit, please don't hesitate to reach out. We're here to ensure you have another fantastic stay with us. Safe travels until then!RegardsStacey Eve

Dear Robin,Thank you for sharing your positive experience! We're delighted to hear that you enjoyed your stay at our hotel and found our staff to be friendly and helpful. It's great to know that our convenient location, attached to a mall with various amenities, including a grocery store, pharmacy, restaurant, and medical clinic, made your stay even more comfortable. We hope you and your wife are feeling better, and we look forward to welcoming you back if your travels bring you our way again. Safe travels!Regards Stacey Eve

Dear Hong,Thank you so much for the 5-star rating! We're absolutely thrilled that you had such a fantastic experience at Pride Inn Mlolongo. Your positive feedback means a lot to us, and we truly appreciate your support.If you ever plan to visit Nairobi again, we would be more than happy to welcome you back for another wonderful stay. Should you need any assistance or have any further feedback, please don't hesitate to reach out to us.Once again, thank you for choosing Pride Inn Plaza, and we hope to see you again soon!Warmest regards,Stacey Eve

Dear Hong,We would like to express our deepest gratitude for your recent five-star rating of our hotel. Your positive feedback means a lot to us, and we are honored to have exceeded your expectations.We sincerely appreciate your support and trust in us. Your five-star rating serves as motivation for our team to continue delivering the highest level of service and maintaining our commitment to excellence.If there is anything else we can do to enhance your future stays or if you have any specific requests, please do not hesitate to reach out to us. We are here to ensure your continued comfort and satisfaction.Once again, thank you for choosing our hotel and for the wonderful rating. We look forward to welcoming you back for another exceptional experience.Warm regards,Stacey Eve

Dear Grace,We would like to express our gratitude for selecting Prideinn Plaza Hotel as your accommodation choice. Your positive rating of your stay is greatly appreciated, and we eagerly anticipate the opportunity to welcome you back in the near future.Best regards,Stacey

Dear Jeffrey,Thank you for taking the time to share your experience with us. We appreciate your valuable feedback and apologize for any inconvenience caused during your stay.We acknowledge your observations about the hotel's condition and its distance from quality nightlife. We understand that an active and vibrant surrounding area is important to our guests, and we are actively exploring ways to enhance the entertainment options near the hotel.We're glad to hear that you found our staff to be friendly, and we appreciate your kind words about their service. Your feedback regarding the food and amenities is duly noted, and we will work on improving those aspects to provide a more enjoyable experience for our guests.We value your patronage and hope to have the opportunity to welcome you back in the future, where we strive to exceed your expectations.Warm regards,Stacey Eve

Dear Tony,Let us thank you for staying with us at PrideInn Plaza Hotel & Convention Centre. We appreciate your kind rating regarding your stay.It will be our pleasure to welcome you again in our premises during a future trip to Nairobi.Kind regards,Stacey Eve

Dear Michael,We would like to express our gratitude for selecting Prideinn Plaza Hotel as your accommodation choice. Your positive rating of your stay is greatly appreciated, and we eagerly anticipate the opportunity to welcome you back in the near future.Best regards,Stacey

Dear IBRAHIM.Thank you for the warm feedback on your recent stay with us. It is delightful to learn that you had a great stay.We hope to see you again at PrideInn Plaza Hotel & Convention Centre,Warm regards,Stacey Eve

Dear Peter.Thank you for the warm feedback on your recent stay with us. It is delightful to know that you had a great stay.We hope to see you again at PrideInn Plaza Hotel & Convention Centre,Warm regards,Stacey Eve

Dear Winnie,Thank you very much for choosing PrideInn Plaza Hotel & Convention Centre for your stay in Nairobi. We are proud to know that you enjoyed your comfortable room and supportive staff. We would love to have the chance to welcome you back in Nairobi for another stay.With Kind Regards,Stacey Eve

Dear Nyabuto,We appreciate you reviewing us. We however noted that you did not check in with us. We regret any inconvenience you went through while making your reservation. We hope that you can book and stay with us in the future, to get a real experience in our hotel, that will give you the most informed position to review us. Kind regards Stacey E.

Dear Koppula V,Thank you for choosing to visit PrideInn Plaza Hotel & Convention Centre. However, it was with concern to note that you were not 100% satisfied with your experience here. Hope you could give us another opportunity in future to welcome you back and prove that we can serve you better.With kind regards,Stacey Eve

Dear Raymond,We very much appreciate the lovely rating you have shared with us and look forward to welcoming you back soon at PrideInn Plaza Hotel & Convention Centre.Kind regards,Stacey E.

Dear Donald,Thank you for sharing your comments regarding your stay at our hotel. As PrideInn Plaza Hotel & Convention Centre family, we are very happy to see that your stay met your expectations and that you had a good time. We hope to welcome you again in our hotel as soon as possible. Regards, Stacey

Dear Shreesha,Thank you very much for choosing to stay at PrideInn Plaza Hotel & Convention Centre, although it was with concern to note that you were not satisfied with your experience. We would like to extend our deepest apologies for your dissatisfaction. However, thank you for your kind rating. Hope you could give us another opportunity to welcome you back and prove that we can serve you better.With sincere regards,Stacey Eve

Dear Mr. David,Thank you for choosing to stay with us at PrideInn Plaza, your feedback is humbling to us as we are honored to be of service.We look forward to your next visit in the recent future

Dear Perihan,Thank you for being our guest and for posting your lovely rating and review. We look forward to welcoming you back at PrideInn Plaza Hotel & Convention Centre.With best regards,Stacey Eve

Dear Sandra,We are delighted by your wonderful feed back and we look forward to your next visit.RegardsAndrew Makau ( General Manager)

Dear Diane, Thank you for choosing Azure airport as your preferred choice of accommodation.We are thrilled you had a wonderful and memorable stay with us. Looking Forward to welcoming you back

Dear Ahmose, Thank you for your feedback,We are glad you had a wonderful stay and experience with us Looking forward to hosting you. Best regards.