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Pearl Palace Hotel

4.5 star property
Luxury hotel with 2 restaurants and free breakfast

Photo gallery for Pearl Palace Hotel

Relax in a spacious room with a large bed under a canopy, a flat-screen TV, and a small table.
Hotel Pearl Palace features a symmetrical facade with a central entrance and evenly spaced windows.
Relax in style with plush sofas and a warm atmosphere.
Enjoy a productive stay with a desk and comfortable seating area.
Guests can dine in a communal setting with round tables and comfortable seating.

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Housekeeping
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Twin Room

Four beds under canopies, a telephone, and a lamp sit on a tiled floor.

Deluxe Twin Room

Highlights

Separate dining area
Separate sitting area
Fridge
Flat-screen TV
Separate bedroom
Ceiling fan
Premium bedding
Hairdryer
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Experience a classic hotel stay with a large bed, tufted headboard, and elegant decor.

Deluxe Double Room

Highlights

Separate dining area
Separate sitting area
Fridge
Flat-screen TV
Separate bedroom
Ceiling fan
Premium bedding
Hairdryer
  • 49 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room

Relax in comfort with a bed, bedside table, and mirror in this serene retreat.

Superior Triple Room

Highlights

Separate dining area
Separate sitting area
Fridge
Flat-screen TV
Separate bedroom
Ceiling fan
Premium bedding
Bidet
  • 33 sq m
  • City view
  • Sleeps 3
  • 3 Large Twin Beds

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About the area

Map
Kipipiri Road, off Murang'a Road, Nairobi

What's nearby

  • University of Nairobi - 2 min drive - 1.9 km
  • Kenyatta International Convention Centre - 3 min drive - 3.0 km
  • The Aga Khan University Hospital - 3 min drive - 2.2 km
  • Uhuru Park - 4 min drive - 3.3 km
  • United Nations Office at Nairobi - 8 min drive - 6.6 km

Getting around

  • Nairobi Station - 19 min drive
  • Nairobi (WIL-Wilson) - 20 min drive

Restaurants

  • ‪Red Carpet B - ‬3 min drive
  • ‪Asmara Bar & Restaurant - ‬14 min walk
  • ‪Java House - Aga Khan University Hospital - ‬3 min drive
  • ‪Pizza Inn Oilibya - ‬2 min drive
  • ‪Mugg & Bean - ‬3 min drive

About this property

Pearl Palace Hotel

Luxury hotel near Nairobi National Park
Free on-the-go breakfast, a free daily manager's reception and a coffee shop/cafe are just a few of the amenities provided at Pearl Palace Hotel. At the two on-site restaurants, enjoy breakfast, lunch, dinner and African cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Coffee/tea in reception, ATM/banking services and a banquet hall
Room features
All 85 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as separate sitting areas and separate dining areas.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Separate sitting areas, separate dining areas and fridges

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 11:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • pearl
  • pearl

Things to do

  • Gym
  • Playground

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Pearl Palace Hotel Nairobi
Pearl Palace Hotel
Pearl Palace Nairobi
Pearl Palace Hotel Hotel
Pearl Palace Hotel Nairobi
Pearl Palace Hotel Hotel Nairobi

Frequently asked questions

Is Pearl Palace Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Pearl Palace Hotel?

Self-parking is free at this property.

What time is check-in at Pearl Palace Hotel?

Check-in start time: 11:00 AM; check-in end time: midnight.

What time is check-out at Pearl Palace Hotel?

Checkout is at 11:30 AM.

Does Pearl Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Where is Pearl Palace Hotel located?

Located in Ngara, this luxury hotel is within 2 miles (3 km) of University of Nairobi, Aga Khan University Nairobi and Muthaiga Golf Club. Tom Mboya Statue and Jeevanjee Gardens are also within 2 miles (3 km).

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Pearl Palace Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 3 out of 11 reviews
Rating 2 - Terrible. 3 out of 11 reviews

5.6/10

Cleanliness

5.4/10

Staff & service

3.0/10

Amenities

5.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

4/10 Poor

Stiffin

Disliked: Cleanliness, staff & service, amenities
You scammed me my money. I paid for a room twice. Pathetic.
Stayed 1 night in Jun 2025

10/10 Excellent

Muhsin Abubakar

Stayed 1 night in Jun 2025

2/10 Terrible

Esther

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine Zumutung für den Kunden, definitiv nicht zu empfehlen!
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 7 nights in Mar 2020

6/10 Okay

Darin

Liked: Cleanliness, staff & service, room comfort
The staff at the hotel was great. They went out of their way to make our stay as comfortable as possible. The marketing department needs some help however. Their listing says that each room has wifi, AC, a refrigerator, coffee pot, among other things. Our "executive" rooms had none of the the things I listed. So I would warn any future users of the site to actually check with any hotel that you are interested in BEFORE you make the booking to verify that the information is accurate.
Stayed 10 nights in Feb 2019

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Eugen Knud

2/10 Terrible

jerome, Bordeaux

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel de passe...

Devant le portail clos nous avons failli faire demi tour tellement le quartier n'est pas accueillant... Une fois rentrés, un accueil standard, puis nous montons dans la chambre : de nouveau envi de faire demi tour, rien n'est vraiment propre, de toute petites fenêtre en hauteur ne nous laisse même pas voir dehors, il n'y a pas d'eau et les WC contiennent encore la grosse commission du précédent occupant. Malgré ça on s'est résigné (1ère nuit étape) mais avons quitté l'hôtel des le levé le lendemain, où nous nous apercevons qu'il s'agit d'un hôtel de passe ! Seul point positif, hôtel situé sur la route proche l'aéroport et à destination du parc d'aberdare.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

decepcionante

No tenían la habitación que habíamos contratado por la web. tuvimos que pagar un suplemento no previsto de aprox 10 euros. la zona es bastante fea y peligrosa como el resto de la ciudad fuera de la zona central (ayuntamiento y alrededores).

8/10 Good

annie, newport news, Va

Liked: Cleanliness, property conditions & facilities, room comfort

For the price, cleanliness and service, I recommen

Thus hotel was clean and okay for the price, however Saturday nights it seemed like a disco...if u want rest don't come here! No fridge, No Ac so make sure the temp before you travel...Aug is cool so we didn't need a.c. I felt safe but for most part in hotel. Staff were more interested in themselves most times...food was cheap in restaurant, r9m service was okay..You can eat for $3-10 dollars.

4/10 Poor

Mikael, Stockholm

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad service

Actually one of the worst hotel I have had! The staff was polite, but had 0 knowledge how to give service! As they say, you get what you pay!