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Palacina The Residence & The Suites

5.0 star property
Travelers find a peaceful retreat in Kilimani where they can lounge poolside or book a rejuvenating spa treatment after exploring the city

Choose dates to view prices

Palacina The Residence & The Suites offers a tranquil escape with lush gardens and a daily complimentary manager's reception. Unwind in the steam room or book spa treatments like Swedish massages and body wraps before enjoying international cuisine at Palacina Bistro.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
The current price is AU$432
includes taxes & fees
19 Jan - 20 Jan

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Palacina Suite

Premium bedding, minibar, in-room safe, individually decorated

Palacina Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
  • 70 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Penthouse Suite

Premium bedding, minibar, in-room safe, individually decorated

Penthouse Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
  • 150 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Palacina 01 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Palacina 01 Bedroom Residence

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Free rollaway/extra beds
Kitchenette
Fridge
Flat-screen TV
  • 70 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive 01 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Executive 01 Bedroom Residence

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 60 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive 02 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Executive 02 Bedroom Residence

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive 03 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Executive 03 Bedroom Residence

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
  • 60 sq m
  • Sleeps 6
  • 6 Single Beds

View all photos for Penthouse 02 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Penthouse 02 Bedroom Residence

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
  • 145 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Business Studio, 1 Bedroom, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Business Studio, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Free rollaway/extra beds
Kitchenette
Fridge
Flat-screen TV
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Nairobi, Palacina The Residence & The Suites is in the business district. Kenyatta Mausoleum and Teleposta Towers are local landmarks, and some of the area's activities can be experienced at Kenya Railway Golf Club and Royal Nairobi Golf Club. Looking to enjoy an event or a game while in town? See what's happening at Nyayo National Stadium or Nairobi City Stadium. Make sure you get close to the area's animals with activities such as game drives and game viewing.
Visit our Nairobi travel guideOpens in a new window
Map
Palacina Court, Kitale Lane, Off Dennis Pritt Road, Nairobi, 00100

What's nearby

  • Yaya Centre - 16 min walk - 1.4 km
  • Arboretum - 18 min walk - 1.6 km
  • Prestige Plaza - 3 min drive - 2.2 km
  • Nairobi Hospital - 3 min drive - 2.3 km
  • Royal Nairobi Golf Club - 4 min drive - 2.3 km

Getting around

  • Syokimau Station - 31 min drive
  • Nairobi (WIL-Wilson) - 14 min drive

Restaurants

  • ‪Artcaffe-Kileleshwa - ‬14 min walk
  • ‪Alfajiri - ‬5 min walk
  • ‪Connect Coffee - ‬11 min walk
  • ‪Roadhouse Grill - ‬5 min walk
  • ‪Coco Jambo Denis Pritt - ‬12 min walk

About this property

Palacina The Residence & The Suites

Luxury hotel located in Kilimani
Consider a stay at Palacina The Residence & The Suites and take advantage of a free daily manager's reception, a terrace and a garden. For some rest and relaxation, visit the steam room, and indulge in a body wrap, a manicure/pedicure or a facial. The on-site international cuisine bistro, Palacina Bistro, offers breakfast, lunch, dinner, light fare and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • An indoor pool and an outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), babysitting (surcharge) and a banquet hall
  • 3 meeting rooms, a front desk safe and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms are individually furnished, and offer comforts, such as fireplaces and premium bedding, in addition to perks, such as wet bars and laptop-compatible safes.
More conveniences in all rooms include:
  • Bathrooms with separate baths/showers and bidets
  • 43-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, LED light bulbs and kitchenettes

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Palacina Bistro

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Doorbell and phone notification
  • No lift
  • Phone accessibility kit
  • Tile flooring in room
  • Visual fire alarm

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator
  • Toaster
  • Toaster oven
  • Wet bar

More

  • Desk
  • Fireplace
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Portable fan
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 26 January 2026 to 29 January 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50.00 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Palacina Residence Hotel Nairobi
Palacina Residence Hotel
Palacina Residence Nairobi
Palacina Residence
Palacina Residence And Suites
Palacina The Residence The Suites
Palacina The & The Suites
Palacina The Residence & The Suites Hotel
Palacina The Residence & The Suites Nairobi
Palacina The Residence & The Suites Hotel Nairobi

Frequently asked questions

Does Palacina The Residence & The Suites have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Palacina The Residence & The Suites?

As of 16 Jan 2026, prices found for a 1-night stay for 2 adults at Palacina The Residence & The Suites on 19 Jan 2026 start from AU$431.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palacina The Residence & The Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palacina The Residence & The Suites?

Self-parking is free at this property.

What time is check-in at Palacina The Residence & The Suites?

Check-in start time: noon; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Palacina The Residence & The Suites?

Checkout is at 10:00 AM.

Does Palacina The Residence & The Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50.00 per vehicle applies.

Where is Palacina The Residence & The Suites located?

Located in Kilimani, this luxury hotel is within 1 mile (2 km) of Yaya Centre and Lucky 8 Casino. Nairobi Hospital and Prestige Plaza are also within 2 miles (3 km).

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Reviews

Palacina The Residence & The Suites Reviews

9.4

Exceptional

9.6

Cleanliness

8.8

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 145 out of 180 reviews
Rating 8 - Good. 22 out of 180 reviews
Rating 6 - Okay. 7 out of 180 reviews
Rating 4 - Poor. 2 out of 180 reviews
Rating 2 - Terrible. 4 out of 180 reviews

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, very friendly staff, quiet area. I would highly recommend this hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Palacine. Great staff, beautiful rooms, yummy breakfast. Great location . Thank you
Stayed 4 nights in Sep 2025

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel in a safe area of Nairobi It is tastefully decorated with large well decorated rooms. The staff was proper I will stay there again
Stayed 2 nights in Jul 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel, was last there in 2020. Food great, staff top class, best place to stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, impeccably helpful and polite staff
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Property conditions & facilities

Relax into Nairobi at Paladins

Fantastic property and attentive staff. Enjoyed the breakfast each day and lunch/dinner options were excellent.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful, convenient modern suites

Fantastically comfortable beds, excellent staff and a lovely suite. Very peaceful location with 2 pools but only 15 mins from Wilson airport and striking distance of Blixen Museum, Carnivore and the Giraffe Sanctuary.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a glorious place to stay when in Nairobi. It’s just a tranquil oasis with incredibly friendly staff, amazing food (we’re vegetarians), and astonishingly spacious comfortable rooms. We had a huge balcony which overlooked beautiful trees and were woken up by bird song every morning. The facilities are great - swimming pool, health club, etc. But it is the staff that make us feel so welcome and at home… Samson at reception was especially thoughtful and engaging and I had great conversations with driver David.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and amazing service.
Stayed 9 nights in May 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay could not have been better! Beautifully decorated and spacious room, quiet and comfortable. EVERY staff member was warm and welcoming. Would love to stay here again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great facility with excellent service

We totally enjoyed our stay at Palacina. We got a great room. The lap pool was fantastic. We would like to commend Andrea and her team for excellent service. You made our stay wonderful.
Stayed 8 nights in Dec 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. The service top notch, the friendly employees, the cleanliness, the amenities, everything! Also The food is probably at the top of what I’ve experienced in East Africa.
Stayed 3 nights in Jun 2024

10/10 Excellent

Deborah Yarbrough

Liked: Cleanliness, property conditions & facilities, room comfort
Outstanding Guest services from EVERYONE. The entire staff was polite, attentive, helpful, beautiful smiles. They provided information as needed, directions, suggestions and anything else We needed. They accommodations were wonderful, access to food, transportation was only a few steps away. I felt relaxed and very happy & safe.
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Very comfortable room, cleanlinees standards were commendable. The service personnel were helpful and friendly. The check in and check out processes were pretty straight forward and smooth. The food was excellent for the breakfast every morning. The location of the hotel / suites is also really nice and quiet.
Stayed 5 nights in Mar 2025

10/10 Excellent

Rebecka

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very cozy and comfortable. The staff were friendly and helpful. The property was beautiful and there were nice places to read, work or socialize. I loved the lap pool as well. I will definitely stay here when I return to Nairobi.
Stayed 8 nights in Sep 2024

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, tranquil place, spacious rooms, wonderful staff and service. I have many choices but this is my regular place in Nairobi. Only wish they had a wider range of vegetarian options in the menu.
Stayed 1 night in Oct 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind and helpful at all times. Check in and check out was easy, and a quick walk to Mama Oliech. Would definitely return!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVED everything about this place! Here in Nairobi for my sons wedding and they took such good care of us!
Stayed 4 nights in Aug 2023

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place to stay.

Beautiful place to stay in Nairobi. We only had one night here but we wished it was much longer. Great facilities. Lovely team. Beautiful room. Recommended.
Stayed 1 night in Nov 2023

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Great rooms. Nice gardens. Wonderful staff and service. The WiFi however was choppy and frequently went out, totally unacceptable for 2023. And the restaurant menu needs more vegan and vegetarians options.
Stayed 1 night in Oct 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drivers were amazing, will take you wherever you want. Special thanks to Felix for taking good care of me while shopping. The indoor pool is beautiful and warm. Best of all is the resident tortoise. She was entertaining. Thanks for a great stay.
Stayed 3 nights in Sep 2023

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful tranquil hotel with a lovely garden and wonderful service. The staff are exceptional. And my upgraded room was spacious, super comfortable and clean — loved it. For long stays the menu can get limited, would encourage them to add more vegetarian/vegan items. And the WiFi while fast was spotty — often cutting out.
Stayed 2 nights in Oct 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing! Everything from the big, fluffy white towels and crisp, clean white sheets to the wide array of tasty food they served for breakfast, everything was wonderful! The property was beautiful! I forgot I was in the middle of a busy city and felt like I was in a small oasis surrounded by the lush palm trees and vibrant landscaping. Every single staff member we came across was exceedingly kind and went out of their way to help however they could. They all welcomed us each day with a wide smile and a kind word. The amenities such as the pool and the fitness center were well kept and had everything we needed. We were able to utilize the small kitchen and the nearby grocery store to supplement some of our meals during our stay. I highly recommend this place! You won’t be disappointed! Choose Palacina and feel the sweet Kenyan hospitality!
Stayed 2 nights in Jul 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palacina is lovely. Staff goes above & beyond to make sure your experience is confortable. Manager Andrea customer service is outstanding, solving an issue I had on my very 1st night with them, She made sure I was happy & confortable. All reception staff is friendly as well as the kitchen. I enjoyed my Breakfast and my lovely last dinner at the property with them. Rooms are peaceful, spacious & well decorated. Location is great too. Indoor pool is lush. Thank you team, I will be gladly coming back. Much Love. Denise & Olivia
Stayed 2 nights in Feb 2024

10/10 Excellent

Carlton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool aesthetics were beautiful, clean, towels available, as well as a phone. Gym was well equipped with a variety of options. Top notch!
Stayed 2 nights in Oct 2025