Get an overview of this hotelFamily-friendly hotel with 2 restaurants and free valet parking

Popular property highlights

Free self parking
Free valet parking
Free WiFi
Outdoor pool
Business centre

Location

This family-friendly Nairobi hotel is located near the airport, just steps from University of Nairobi and Kenya National Theatre. City Market and Jeevanjee Gardens are also within 10 minutes.

Hotel Features

This hotel features 2 restaurants, an outdoor pool, and 2 bars/lounges. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a poolside bar, and a coffee shop/café are onsite.

Room Amenities

All 170 rooms feature thoughtful touches like pillow menus and bathrobes, plus free WiFi, free wired Internet, and flat-screen TVs with satellite channels. Guests will also find pillowtop beds, 24-hour room service, and minibars.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Fairmont The Norfolk provides a health club and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wired and wireless Internet access.

Business amenities at this 5-star property consist of a business center, limo/town car service, and meeting rooms. Event facilities measuring 2196 square feet (204 square meters) include a conference center. This luxury hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

Fairmont The Norfolk has designated areas for smoking.

  • Express check-in 
  • Babysitting or childcare 
  • Elevator/lift 
  • Fitness facilities 
  • 24-hour front desk 
  • Poolside bar 
  • Business center 
  • Porter/bellhop 
  • Express check-out 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free valet parking 
  • Limo or Town Car service available 
  • Outdoor pool 
  • Conference space size (meters) - 204 
  • Number of meeting rooms - 9 
  • Terrace 
  • Luggage storage 
  • Concierge services 
  • Gift shops or newsstand 
  • Conference center 
  • Designated smoking areas 
  • Pool umbrellas 
  • Total number of rooms - 170 
  • Number of floors - 3 
  • Airport transportation (surcharge) 
  • Coffee/tea in common areas 
  • Number of bars/lounges - 2 
  • Conference space 
  • Spa treatment room(s) 
  • Tours/ticket assistance 
  • Meeting rooms 9 
  • Year Built 1904 
  • Coffee shop or café 
  • Free WiFi 
  • Pool sun loungers 
  • Steam room 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Health club 
  • Free wired Internet 
  • Safe-deposit box at front desk 
  • Spa services on site 
  • Breakfast available (surcharge) 
  • Number of restaurants - 2 
  • Conference space size (feet) - 2196 
  • Laundry facilities 
  • Wedding services 
  • Garden 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking, Free valet parking

Room Amenities

  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Hair dryer 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Bathrobes 
  • Free toiletries 
  • Slippers 
  • Rainfall showerhead 
  • In-room childcare (surcharge) 
  • Satellite TV service 
  • Desk 
  • Iron/ironing board 
  • In-room safe 
  • Flat-panel TV 
  • Free WiFi 
  • Free wired Internet 
  • Blackout drapes/curtains 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Pillowtop mattress 
  • Pillow menu 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Fairmont The Norfolk has 2 restaurants serving dinner only.

Tatu Restaurant - This steakhouse specializes in American cuisine.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Fitness classes on site 

Spa Services

  • Deep tissue massage 
  • Swedish massage 
  • Number of treatment rooms 2 
  • Manicures and pedicures 
  • Detoxification wrap 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at noon

Check-in time starts at noon

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 1 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: KES 8500 per day
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: KES 3000 per person (approximately)
  • Airport shuttle fee: KES 8000 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Fairmont Norfolk
  • Fairmont Norfolk Hotel
  • Fairmont Norfolk Hotel Nairobi
  • Fairmont Norfolk Nairobi
  • Norfolk Fairmont
  • Fairmont Hotel Nairobi
  • Fairmont Hotel Norfolk
  • Fairmont The Norfolk Hotel Nairobi
  • Norfolk Hotel Nairobi
  • Norfolk Nairobi

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 5 children 1 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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