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Chester Hotel and Suites

Photo gallery for Chester Hotel and Suites

Featured image
Outdoor pool
Outdoor pool
1 bedroom, premium bedding, desk, iron/ironing board
1 bedroom, premium bedding, desk, iron/ironing board

Overview of Chester Hotel and Suites

Chester Hotel and Suites

3.5 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Restaurant
  • Kitchen
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Koinange Street, 3rd Floor, Nairobi

Explore the area

  • Popular LocationKenyatta International Convention Centre12 min walk
  • Popular LocationKenya National Theatre18 min walk
  • Popular LocationKenya Railway Golf Club18 min walk
  • AirportNairobi (NBO-Jomo Kenyatta Intl.)19 min drive

Choose dates to view prices

About this area

Nairobi

Chester Hotel and Suites is located in Nairobi. Shoppers can visit City Market, while everyone can enjoy the natural beauty of Central Park and Arboretum. Looking to enjoy an event or a game while in town? See what's happening at Nyayo National Stadium or Nairobi City Stadium.

What's nearby

  • City Market - 2 min walk
  • Teleposta Towers - 3 min walk
  • Kenyatta International Convention Centre - 12 min walk
  • Kenya National Theatre - 18 min walk
  • Kenya Railway Golf Club - 18 min walk

Getting around

  • Syokimau SGR Railway Station - 17 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 19 min drive

Restaurants

  • Fiesta Restaurant — 1 min walk
  • Valley Coffee Shake Restaurant - 2 min walk
  • Beneve Coffee - 3 min walk
  • 89 Eateries - 4 min walk
  • Simmers Bar & Restaurant - 4 min walk

About this property

Chester Hotel and Suites

3.5-star Nairobi hotel in Nairobi Central Business District, near City Market
This hotel features a restaurant, an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a snack bar/deli and meeting rooms. All 84 rooms feature kitchens with fridges and microwaves, plus free WiFi and flat-screen TVs with satellite channels. Guests will also find balconies or patios, living rooms and dining areas.
Chester Hotel and Suites offers 84 forms of accommodation with complimentary bottles of water and coffee/tea makers. Rooms open to balconies or patios. This accommodation offers separate living rooms. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Accommodation at this 3.5-star hotel has kitchens with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • English breakfast available for a fee daily 6:00 AM–10:00 AM: USD 12 for adults and USD 12 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Separate dining area
  • Separate living room
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Swahili

Business services

  • Meeting rooms 2

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Free bottled water
  • Kitchen
  • Microwave
  • Fridge

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Separate living room
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from noon - 8 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: USD 12 for adults and USD 12 for children (approximately)
  • Airport shuttle fee: USD 30 per vehicle (one-way)
  • Airport shuttle fee per child: USD 20 (one-way), (from 4 to 13 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and Diners Club; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chester Hotel Nairobi
Chester Nairobi
Jambo Chester Hotel Nairobi
Jambo Chester Hotel
Jambo Chester Nairobi
Jambo Chester
Chester Hotel Suites
Jambo Chester Hotel Suites
Chester Hotel and Suites Hotel
Chester Hotel and Suites Nairobi
Chester Hotel and Suites Hotel Nairobi

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 7 out of 38 reviews
5 - Excellent 18%
Rating 4 - Good. 18 out of 38 reviews
4 - Good 47%
Rating 3 - Okay. 9 out of 38 reviews
3 - Okay 24%
Rating 2 - Poor. 2 out of 38 reviews
2 - Poor 5%
Rating 1 - Terrible. 2 out of 38 reviews
1 - Terrible 5%

3.9/5

Cleanliness

3.7/5

Staff & service

4.1/5

Amenities

3.6/5

Property conditions & facilities

4/5 Good

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in May 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The responsible and responsive mannerism of the staff. Highly professional and courtesied
Stayed 11 nights in Jan 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities
Generally good conditions and services by Africa standards
Stayed 5 nights in Jan 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is Great Locstion is Great .. But Its Service leaves quite a lot To be desired .. And It has the More OVERPRICED Restaurant ....where..ONE BEER Is 3 Times the Price of...US Price Of 1 Beer
Stayed 1 night in Sep 2019