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"Hotel staff: ⭐️⭐️⭐️⭐️⭐️ The location: ⭐️⭐️⭐️⭐️⭐️ The room: ⭐️⭐️⭐️⭐️"

"This is a lovely hotel which is really convenient for the train station. Staff are lovely and the room was clean and spacious. We have stayed here twice now and would always choose the hotel when in Nagano. "

"I recommend staying here. I liked the location, across the street from the train station. Breakfast was decent. They have a deal with Wendy's and their own little buffet. Everything was"

"This hotel was really comfortable and good amenities. Staff were welcoming and always helpful. Good position near the station, shops and restaurants."

"Great location and recommend."

"A large hotel with a ton of guests. Great hotel and great staff. Only feedback would be for the hotel to create more dinner and breakfast “start times” to avoid the massive rushes in the dining area that created a feeding frenzy with some disgruntled people. Seemed unlike most Japanese experiences. "

"Location was good with free parking. Breakfast was very good with multiple options."

"Convenient location right opposite to JR station .. rooms are well sized , room amenities can be collected from lobby ( same as other Japanese hotel chains ) … hotel does not have separate Onsen facility , however there are nearby facilities near hotel …. Buffet Breakfast is available at additional price in early morning "

"Standard rooms were a little on the small side but great for a short stay, conveniently located for trains and buses, would recommend staying here"