Overall, our experience was good. It was a good location and the kids loved the resort amenities. Unfortunately initially getting into the room was not good. Checking in at the resort was fine but the door lock code I was supposed to receive at 4 PM sharp never came through. It was over 90 and I sat outside the room with my wife and children with my bags waiting to get in. It wasn’t until almost an hour later I got a response stating that my identity was not confirmed, and I had to email pictures of myself, my license, my credit card. It was very bizarre, especially because I already did the identity confirmation process months before and was told that I was good to go. Up to that point I had no problem contacting the host, very pleasant to deal with and very fast replies, I was truly impressed, but when I needed to talk to someone, the most, I could not get anyone to respond to me or pick up the phone. Otherwise, as I said, the room was fine, it wasn’t sparkling clean, the pullout sofa had crumbs inside it, and the Murphy bed had a layer of dust as well as the top of the refrigerator. I don’t think anyone would be disappointed with the location or the room itself, just triple check your identity confirmation before you get there because that is not the way you want to start a vacation.