Outdoor pool, pool umbrellas, pool loungers
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Reviews of Sifawy Boutique Hotel

4 out of 5
Sifawy Boutique Hotel
Shatti Al Qurum, PC 130, Jebel Sifah Marina, As Sifah

Reviews

8.6

Excellent

Rating 10 - Excellent. 96 out of 183 reviews" "
Rating 8 - Good. 55 out of 183 reviews" "
Rating 6 - Okay. 22 out of 183 reviews" "
Rating 4 - Poor. 7 out of 183 reviews" "
Rating 2 - Terrible. 3 out of 183 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nadja

Stayed 3 nights in Dec 2023
Response from Tarek Eid on 1 Jan 2024
Dear Valued Guest, Greetings from Sifawy Boutique hotel, Jebel Sifah,Oman First, I would like to thank you for taking the time to tell us about your experience at Sifawy Boutique Hotel We seek to provide all available possibilities to provide maximum comfort and enjoyment by providing a superior experience in services to our valued guests. That why your feedback is very important to us. We are always working to find better opportunities and vision to make you happy, so we appreciate you sharing your comments we hope you will give us the opportunity to serve you again in the near future. Please accept and respectfully Tarek Eid Hotel Manager

10/10 Excellent

Barry

Travelled with family
Great setting…great scenic drive to hotel Excellent food——5 different eateries to choose From
Stayed 2 nights in Dec 2023
Response from Tarek Eid on 1 Jan 2024
Dear Valued Guest, Greetings from Sifawy Boutique hotel, Jebel Sifah,Oman First, I would like to thank you for taking the time to tell us about your experience at Sifawy Boutique Hotel We seek to provide all available possibilities to provide maximum comfort and enjoyment by providing a superior experience in services to our valued guests. That why your feedback is very important to us. We are always working to find better opportunities and vision to make you happy, so we appreciate you sharing your comments we hope you will give us the opportunity to serve you again in the near future. Please accept and respectfully Tarek Eid Hotel Manager

10/10 Excellent

Jihoon

Stayed 1 night in Sep 2023
Response from Tarek Eid on 8 Dec 2023
Dear Valued Guest, Greetings from Sifawy Boutique hotel, Jebel Sifah,Oman First, I would like to thank you for taking the time to tell us about your experience at Sifawy Boutique Hotel We seek to provide all available possibilities to provide maximum comfort and enjoyment by providing a superior experience in services to our valued guests. That why your feedback is very important to us. We are always working to find better opportunities and vision to make you happy, so we appreciate you sharing your comments, we hope you will give us the opportunity to serve you better in the near future. Please accept and respectfully Tarek Eid Hotel Manager

10/10 Excellent

Robert

Stayed 2 nights in May 2023
Response from Tarek Eid on 26 May 2023
Dear Valued Guest, Greetings from Sifawy Boutique hotel, Jebel Sifah,Oman First, I would like to thank you for taking the time to tell us about your experience at Sifawy Boutique Hotel We seek to provide all available possibilities to provide maximum comfort and enjoyment by providing a superior experience in services to our valued guests. That why your feedback is very important to us. We are always working to find better opportunities and vision to make you happy, so we appreciate you sharing your comments, we hope you will give us the opportunity to serve you better in the near future. Please accept and respectfully Tarek Eid Hotel Manager

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Overpriced
The hotel is tired, furniture stained, markings and scratches on the furniture and doors, and most importantly did not feel clean. Overpriced for the facilities and room. We booked the suite and it was hardly worth the money. The floors were stained and some bugs found around the bathroom and room. AC was humid and sheets smelled of humidity too. Breakfast was okay. Overall wouldn’t book this hotel again.
Stayed 1 night in Apr 2023
Response from TareK Eid on 30 Apr 2023
Dear Valued Guest, Greetings from Sifawy Boutique hotel, Jebel Sifah,Oman First, I would like to thank you for taking the time to tell us about your experience at Sifawy Boutique Hotel We seek to provide all available possibilities to provide maximum comfort and enjoyment by providing a superior experience in services to our valued guests. That why your feedback is very important to us. We are always working to find better opportunities and vision to make you happy, so we appreciate you sharing your comments, we hope you will give us the opportunity to serve you better in the near future. Please accept and respectfully Tarek Eid Hotel Manager

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sometimes a place just talks to you. You feel like you never wanna leave. It can be hard to explain what it is but when it comes to Sifawy there are a few things. The service is warm and genuine. Harbour suite is spacious and stylish. Breakfast is of high quality. Cleanest pool you can imagine. It was no issue for us that the hotel is in a remote resort. The oppositionen. Quiet and a great place to chill. Well, the place was so good that we left another hotel and came back.
Stayed 3 nights in Mar 2023
Response from Tarek Eid on 8 Mar 2023
Dear Valued Guest, Greetings from Sifawy Boutique hotel, Jebel Sifah,Oman First, I would like to thank you for taking the time to tell us about your experience at Sifawy Boutique Hotel We seek to provide all available possibilities to provide maximum comfort and enjoyment by providing a superior experience in services to our valued guests. That why your feedback is very important to us. We are always working to find better opportunities and vision to make you happy, so we appreciate you sharing your comments, we hope you will give us the opportunity to serve you better in the near future. Please accept and respectfullyTarek Eid Hotel Manager

6/10 Okay

Ellen c

Stayed 2 nights in Feb 2023
Response from Tarek Eid on 23 Feb 2023
Dear Valued Guest, Greetings from Sifawy Boutique hotel, Jebel Sifah,Oman First, I would like to thank you for taking the time to tell us about your experience at Sifawy Boutique Hotel We seek to provide all available possibilities to provide maximum comfort and enjoyment by providing a superior experience in services to our valued guests. That why your feedback is very important to us. Make absolutely sure that your observations are taken seriously, and the feedback has been shared with the relevant departments to come up with appropriate solutions to prevent it from happening in the future. We are always working to find better opportunities and vision to make you happy, so we appreciate you sharing your comments, we hope you will give us the opportunity to serve you better in the near future. Please accept and respectfully Tarek Eid Hotel Manager

10/10 Excellent

Sibylle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hotel
Très bel hotel avec de très bon services et une belle piscine. Couloirs très bruyants ainsi que piscine pour les chambres concernées.
Stayed 2 nights in Jan 2023
Response from Tarek Eid on 31 Jan 2023
Cher invité, Salutations de l'hôtel Sifawy Boutique, Jebel Sifah, Oman Tout d'abord, je voudrais vous remercier d'avoir pris le temps de nous parler de votre expérience au Sifawy Boutique Hotel. Nous cherchons à fournir toutes les possibilités disponibles pour offrir un maximum de confort et de plaisir en offrant une expérience supérieure dans les services à nos précieux clients. C'est pourquoi vos commentaires sont très importants pour nous. Assurez-vous absolument que vos observations sont prises au sérieux et que les commentaires ont été partagés avec les services concernés afin de proposer des solutions appropriées pour éviter que cela ne se reproduise à l'avenir. Nous travaillons toujours pour trouver de meilleures opportunités et une vision pour vous rendre heureux, nous apprécions donc que vous partagiez vos commentaires, nous espérons que vous nous donnerez l'opportunité de mieux vous servir dans un proche avenir. Veuillez accepter et respectueusement Tarek Eid Hotel Manager

4/10 Poor

Munaf

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
This hotel is located in middle of nowhere. If you want to eat outside there is nothing close by. But the hotel, room and facilities are good, as is the location. I was just let down by the dirty curtains, sofas and mold in the shower. With a little.more care this can be a good getaway option
Stayed 2 nights in Dec 2022
Response from Tarek Eid on 27 Dec 2022
Dear Valued Guest, Greetings from Sifawy Boutique hotel, Jebel Sifah,Oman First, I would like to thank you for taking the time to tell us about your experience at Sifawy Boutique Hotel We seek to provide all available possibilities to provide maximum comfort and enjoyment by providing a superior experience in services to our valued guests. That why your feedback is very important to us. Make absolutely sure that your observations are taken seriously, and the feedback has been shared with the relevant departments to come up with appropriate solutions to prevent it from happening in the future. We are always working to find better opportunities and vision to make you happy, so we appreciate you sharing your comments, we hope you will give us the opportunity to serve you better in the near future Please accept and respectfully Tarek Eid Hotel Manager

10/10 Excellent

Peter

Stayed 1 night in Nov 2022
Response from TareK Eid on 27 Dec 2022
Dear Valued Guest, Greetings from Sifawy Boutique hotel, Jebel Sifah,Oman First, I would like to thank you for taking the time to tell us about your experience at Sifawy Boutique Hotel We seek to provide all available possibilities to provide maximum comfort and enjoyment by providing a superior experience in services to our valued guests. That why your feedback is very important to us. Make absolutely sure that your observations are taken seriously, and the feedback has been shared with the relevant departments to come up with appropriate solutions to prevent it from happening in the future. We are always working to find better opportunities and vision to make you happy, so we appreciate you sharing your comments, we hope you will give us the opportunity to serve you better in the near future Please accept and respectfully Tarek Eid Hotel Manager

10/10 Excellent

Ibrahim

Stayed 1 night in Sep 2022
Response from Tarek Eid on 6 Feb 2023
Dear Valued Guest, Greetings from Sifawy Boutique hotel, Jebel Sifah,Oman First, I would like to thank you for taking the time to tell us about your experience at Sifawy Boutique Hotel We seek to provide all available possibilities to provide maximum comfort and enjoyment by providing a superior experience in services to our valued guests. That why your feedback is very important to us. Make absolutely sure that your observations are taken seriously, and the feedback has been shared with the relevant departments to come up with appropriate solutions to prevent it from happening in the future. We are always working to find better opportunities and vision to make you happy, so we appreciate you sharing your comments, we hope you will give us the opportunity to serve you better in the near future. Please accept and respectfully Tarek Eid Hotel Manager

10/10 Excellent

Ibrahim, Doha

Stayed 2 nights in Aug 2022
Response from Tarek Eid on 6 Feb 2023
Dear Valued Guest, Greetings from Sifawy Boutique hotel, Jebel Sifah,Oman First, I would like to thank you for taking the time to tell us about your experience at Sifawy Boutique Hotel We seek to provide all available possibilities to provide maximum comfort and enjoyment by providing a superior experience in services to our valued guests. That why your feedback is very important to us. Make absolutely sure that your observations are taken seriously, and the feedback has been shared with the relevant departments to come up with appropriate solutions to prevent it from happening in the future. We are always working to find better opportunities and vision to make you happy, so we appreciate you sharing your comments, we hope you will give us the opportunity to serve you better in the near future. Please accept and respectfully Tarek Eid Hotel Manager

10/10 Excellent

Muath, Manama

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel, nice drive though a bit far from the airport.. but if you don't mind being away from the city's noise.. this is the perfect place
Stayed 2 nights in May 2022
Response from TareK Eid on 17 May 2022
Dear Muath, Greetings from Sifawy Boutique Hotel,jebel Sifah,Oman. Thank you for taking your time to write a wonderful review of your visit at Sifawy Boutique Hotel. I am delighted that you appreciated our property in particular stay and food our colleagues create a fantastic atmosphere , staff and our service. Indeed, Sifawy Boutique Hotel team always aims to provide all our guests with the utmost service and facilities and create with them a memorable experience. Thank you for your five-star rating and I hope to have the chance of welcoming you back with us to experience the magnificent scene in the evening. Warm regards, Tarek Eid Hotel Manager

4/10 Poor

Hamid

Stayed 1 night in May 2022
Response from TareK Eid on 10 May 2022
Dear Mr. Hamid Greetings from Sifawy Boutique hotel, Jebel Sifah,Oman First and foremost, we'd like to thank you for taking the time to write a review about your stay with us. We are pleased that you have had a good experience throughout your stay. all your comments above has been taken into consideration for improving the services we offer, especially to our most loyal guests. On behalf of the whole team, we look forward to seeing you again soon. Best Regards Tarek Eid Hassan Hotel Manager

10/10 Excellent

Sumaiya

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Tarek Eid on 22 Feb 2022
Dear Mrs. Sumaiya, Greetings from Sifawy Boutique hotel, Jebel Sifah,Oman First and foremost, we'd like to thank you for taking the time to write a review about your stay with us. We are pleased that you have had a good experience throughout your stay. On behalf of the whole team, we look forward to seeing you again soon. Best Regards Tarek Eid Hassan Hotel Manager

8/10 Good

Sajith

Liked: Cleanliness, room comfort
Awesome location,but lacking perfection in quality
Though very far from the city, it’s a lovely location where the hotel is situated. Had a bad experience with F&B and service when we stayed in the same property 6-7 years back. But the service level has improved now. Seems like the maintenance is not being done properly and it’s reflected in many areas even though the property is not that old. My sister and family were also supposed to join us and it would have been great fun had they joined. We usually travel in large groups. On a previous visit, they were turned down by the security at the Bank Beach club citing the reason that kids are not allowed. It’s such a shame that a very nice property is built on a charming location which looks like family friendly, but then kids are denied entry.
Stayed 1 night in Jan 2022
Response from TareK Eid on 11 Feb 2022
Dear Mr. Sajith, Greetings from Sifawy Boutique hotel, Jebel Sifah,Oman. First and foremost, we'd like to thank you for taking the time to write a review about your stay with us. we want to express our gratitude for taking the time to write a review of your stay with us. We sincerely apologize for any issues that occurred during your time with us, regarding the The bank Beach Club Owner was notified about the case . On behalf of the whole team, we look forward to seeing you again soon. Best Regards Tarek Eid Hassan Hotel Manager

6/10 Okay

Sharon

Travelled with family
Liked: Cleanliness, staff & service
Internet was slow and limited, safe didn’t work and they couldn’t fix it. Uncomfortable seating in the living room. Big closet space, friendly staff. Nice balcony.
Stayed 4 nights in Dec 2021
Response from Tarek Eid Hassan on 22 Jan 2022
Dear Ms. Sharon, Greetings from Jebel Sifah's Sifawy Boutique Hotel. First and foremost, we would like to thank you for taking the time to provide feedback about your stay with us. Please accept our heartfelt apologies for the difficulties you had during your visit. Please be aware that all of your valuable comments have been taken into consideration, and we will take the necessary efforts to address these concerns. We look forward to welcoming you in the near future on behalf of the whole team. Best Regards Hotel Manager Sifawy Boutique Hotel

8/10 Good

Farhat Rubina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location excellent
Stayed 5 nights in Dec 2021
Response from Tarek Eid on 6 Feb 2023
Dear Valued Guest, Greetings from Sifawy Boutique hotel, Jebel Sifah,Oman First, I would like to thank you for taking the time to tell us about your experience at Sifawy Boutique Hotel We seek to provide all available possibilities to provide maximum comfort and enjoyment by providing a superior experience in services to our valued guests. That why your feedback is very important to us. Make absolutely sure that your observations are taken seriously, and the feedback has been shared with the relevant departments to come up with appropriate solutions to prevent it from happening in the future. We are always working to find better opportunities and vision to make you happy, so we appreciate you sharing your comments, we hope you will give us the opportunity to serve you better in the near future. Please accept and respectfully Tarek Eid Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Tarek Eid on 6 Feb 2023
Dear Valued Guest, Greetings from Sifawy Boutique hotel, Jebel Sifah,Oman First, I would like to thank you for taking the time to tell us about your experience at Sifawy Boutique Hotel We seek to provide all available possibilities to provide maximum comfort and enjoyment by providing a superior experience in services to our valued guests. That why your feedback is very important to us. Make absolutely sure that your observations are taken seriously, and the feedback has been shared with the relevant departments to come up with appropriate solutions to prevent it from happening in the future. We are always working to find better opportunities and vision to make you happy, so we appreciate you sharing your comments, we hope you will give us the opportunity to serve you better in the near future. Please accept and respectfully Tarek Eid Hotel Manager

10/10 Excellent

Lef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Glofeli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such s great place to stay!
It was a wonderful stay at Sfawy And we tremendously enjoyed all water activities during our stay. There are a lot of restaurants to choose from and all crewmembers are very accommodating and helpful. I will definitely come back
Stayed 1 night in Dec 2021
Response from Tarek Eid on 6 Feb 2023
Dear Valued Guest, Greetings from Sifawy Boutique hotel, Jebel Sifah,Oman First, I would like to thank you for taking the time to tell us about your experience at Sifawy Boutique Hotel We seek to provide all available possibilities to provide maximum comfort and enjoyment by providing a superior experience in services to our valued guests. That why your feedback is very important to us. Make absolutely sure that your observations are taken seriously, and the feedback has been shared with the relevant departments to come up with appropriate solutions to prevent it from happening in the future. We are always working to find better opportunities and vision to make you happy, so we appreciate you sharing your comments, we hope you will give us the opportunity to serve you better in the near future. Please accept and respectfully Tarek Eid Hotel Manager

10/10 Excellent

Samira Alawi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Tarek Eid on 6 Feb 2023
Dear Valued Guest, Greetings from Sifawy Boutique hotel, Jebel Sifah,Oman First, I would like to thank you for taking the time to tell us about your experience at Sifawy Boutique Hotel We seek to provide all available possibilities to provide maximum comfort and enjoyment by providing a superior experience in services to our valued guests. That why your feedback is very important to us. Make absolutely sure that your observations are taken seriously, and the feedback has been shared with the relevant departments to come up with appropriate solutions to prevent it from happening in the future. We are always working to find better opportunities and vision to make you happy, so we appreciate you sharing your comments, we hope you will give us the opportunity to serve you better in the near future. Please accept and respectfully Tarek Eid Hotel Manager

6/10 Okay

Hamed

Travelled with family
From 10 it will be 5
It was good to stay, but there is a little bit comment regarding the cleaning, it was not that’s good. There are some insects and mosquitoes. But from outside and food it was good.
Stayed 1 night in Nov 2021

2/10 Terrible

nabil

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
New paint smells strong on the room. Horrible rotten smells underneath the windows. I requested 2 twins and they give me 1 king and insisted I should be happy. I didn’t feel comfortable, so I left after a long hour drive from muscat. Horrible experience. Highly not recommend.
Stayed 1 night in Oct 2021

10/10 Excellent

Marcin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stress free location with wonderful weather
The hotel is good with price offered at my stay ; the pool is good ; quite hotel and friendly staff ; I experienced a lot of hotel within Oman but this one is special as it is quite and for price is good value for money ; maybe not to much choices for food but if you looking for quite ; stress free place ; the hotel and location for sport activities far from busy city .
The view around hotel
Hotel pool
Beach walking distance
Stayed 1 night in Apr 2021
Response from Carlota Alvaro on 19 Apr 2021
Dear Mr. Marcin, Thank you for taking the time to share with us your lovely review. It will be an absolute pleasure to welcome you back to Sifawy Boutique Hotel. Warm regards, Carlota Alvaro Assistant Sales Director

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2021

8/10 Good

Younis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sifa getaway
Clean rooms and good breakfast. The food menu at the restaurant is extensive with a good drink selection. The pool is amazing
Stayed 2 nights in Dec 2020
Response from Carlota Alvaro on 19 Apr 2021
Dear Younis, Thank you for taking the time to share with us your lovely review. It will be an absolute pleasure to welcome you back to Sifawy Boutique Hotel. Warm regards, Carlota Alvaro Assistant Sales Director

8/10 Good

Verified traveller

Stayed 1 night in Nov 2020

8/10 Good

Ali

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good getaway
The hotel is very good for a three stars. But the food and beverages were expensive. The room was clean and spacious. I would have preferred a marina view, but we got a pool view. The set dinner menu was just fine. The place has a lot of activities, and the restaurant is dimly lit, perfect for couples
Stayed 1 night in Nov 2020
Response from Carlota Alvaro on 17 Nov 2020
Dear Mr. Ali, Thank you for taking your time to write a review of your stay at Sifawy Boutique Hotel .I am glad that you appreciated the wide range of activities in the resort. however I am disappointed to know that the other aspect of the hotel fell short of your expectations. I highly appreciate your feedback, I will certainly communicate to the respective team regarding your shared comments. I hope this will not be a hinder for you to visit us again. I look forward to welcoming you back again. Kind regards, Carlota Alvaro Assistant Sales Director

10/10 Excellent

Shabib

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got gateway during COVID-19 Situation
Only thing is that it was super crowded
Stayed 1 night in Oct 2020
Response from Carlota Alvaro on 17 Nov 2020
Dear Shabib, Thank you for taking the time to share with us your lovely review. It will be an absolute pleasure to welcome you back to Sifawy Boutique Hotel. Warm regards, Carlota Alvaro Assistant Sales Director

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Islam SAMIR on 22 Mar 2020
Dear Mr. James, Thanks for sharing your feedback.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
Gorgeous hotel and location. The hotel is located in a very peaceful and neurotic marina side complex. There’s nothing around outside the complex so we would recommend renting a car if you want to get about. The food at hotel was good, the poolside quiet and clean. The only criticism we have is that it was two beds pushed together which isn’t ideal. Staff could not have been more helpful and friendly. A nice relaxing base for exploring Muscat and surrounding areas.
Stayed 7 nights in Jan 2020
Response from Islam SAMIR on 22 Mar 2020
Dear Mr. Thomas , Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Hope to see you again soon!

10/10 Excellent

Simon Gardner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful First Nights Stay in Oman
The perfect place to be introduced to Oman after a long flight from Australia. The pool and it’s surroundings are ideal to relax and get over your jet lag. And the drive from the airport through Muscat and to the hotel gives you a glimpse into the stunning mountain scenery that awaits those who are travelling further south. Great buffets for dinner and breakfast, and the poolside bar opens at 6.00pm.
Stayed 1 night in Dec 2019
Response from Carlota Alvaro on 8 Jan 2020
Dear Mr. Garner, Greetings from Sifawy Boutique Hotel. On behalf of the whole team, I wanted you to know that we truly appreciate your support and we feel honored to be your chosen hotel here in Muscat. We always strive to deliver the best possible service for each and everyone of our guest and it is always gratifying to know that you have enjoyed your stay with us and found our facilities likeable. It has been our pleasure to have taken care of you and hope to serve you again soon. Best regards,

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Many very tiny small insects were everywhere in the room. I was on holiday, then the next day early morning during my stay there was a meeting taking place in the hotel, then there was this very very loud music coming from a band, so i couldn’t sleep at all !! Irresponsible attitude from the hotel when i report the complaint.
Stayed 2 nights in Dec 2019
Response from Carlota Alvaro on 8 Jan 2020
Dear Anonymous, Greetings from Sifawy Boutique Hotel.I trust this email finds you well. I have shared your feedback with the concerned departments and it will enable us to continue to strive to deliver the highest standards of service. We apologies for the inconvenient cause. Hope you will still give us the chance to served you better. Best regards

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Carlota Alvaro on 8 Jan 2020
Dear Lisa, Greetings from Sifawy Boutique Hotel. Thank you for staying with us and for sharing your feedback, we are delighted that you have enjoyed your stay with us and we are happy to know that Our staff was able to look after you in a manner that you would expect. Best regards

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is beautiful by the marina. Nice sun set and sun rise.
Stayed 1 night in Aug 2019
Response from Carlota on 4 Sept 2019
Dear Guest, Thank you for your time answering the survey. We are glad you are happy with our location and you love the Marina and scenery in the hotel. We look forward in welcoming you back in Sifawy Boutique Hotel. Best regards, Carlota Alvaro Assistant Sales Director

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Carlota Alvaro- Assistant Sales Director on 8 Jan 2020
Dear Anonymous, Thank you for taking the time to share your feedback and for staying with us. delighted to know that you have enjoyed your stay and that our team was able to look after you in this while. Looking forward to welcome you back. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2019
Response from Carlota Alvaro-Assistant Sales Director on 8 Jan 2020
Dear Anonymous, Thank you for taking the time to share your feedback and for staying with us. delighted to know that you have enjoyed your stay and that our team was able to look after you in this while. Looking forward to welcome you back. Best regards,

8/10 Good

gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was off the beaten path. so it was quiet (when you wanted it to be) but plenty of things to do (golf, pool, beach, scuba, fishing). It was a one hour $100 U.S. car ride from the airport (a little steep)
Stayed 3 nights in Apr 2019
Response from Guest Relation on 10 May 2019
Dear Gary, thank you for your review, we are glad you enjoyed our resort and we are waiting for your return. Best regards Your Sifawy Hotelteam

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable modern hotel - but quite a way from Airport, Muscat and other sites. Good for a short break.
Stayed 5 nights in Jan 2019
Response from Gm on 18 Feb 2019
Dear guest, thank you very much for your lovely words, we are delighted to see, that you enjoyed your time with us and had a relaxing break. We hope, we will have the pleasure of seeing you again soon and remain with Best regards Your Hotelteam

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room. Location is nice. Very limited options in the area. Food is terrible
Stayed 1 night in Dec 2018
Response from Carlota Alvaro on 8 Jan 2020
Dear Anonymous, Greetings from Sifawy Boutique HoteI. I have shared your feedback with the concerned departments and it will enable us to continue to strive to deliver the highest standards of service. In the meantime, I would also like to express my gratitude for the positive points you have noted. Looking forward to welcome you back. Best regards

8/10 Good

Rachael

Liked: Cleanliness, staff & service, room comfort
Beautiful resort
The resort is about 1.5hrs from airport. The location is stunning and quite quiet and secluded (gets a bit busier on Friday). There is a bit to do- Golf course, diving and other water sports and several restaurants nearby. The boat taxi is now running quite a limited service and unfortunately was cancelled the day we wanted to use because the sea was too rough. The rooms are getting a little old- for example our ac panel didn’t really work (although the ac did fine). However they are comfortable enough and we enjoyed the balcony. Breakfast had a good selection. I would return.
Stayed 7 nights in Oct 2018
Response from Hassan Al Rahbi on 14 Nov 2018
Dear Rachael, Thank you for your great comments on Sifawy Boutique Hotel, we are glad you enjoyed your stay and hope to see you soon. Thank you Kind regards

10/10 Excellent

Mana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for couples
Stayed 1 night in Aug 2018
Response from Carlota Alvaro on 8 Jan 2020
Dear Mana, Greetings from Sifawy Boutique Hotel. Thank you for taking the time to complete our guest experience survey and share your experiences with me. At Sifawy Boutique Hotel we strive to deliver the best possible service for each and every one of our guests. I would like to express my gratitude for the positive points you have noted. We are truly grateful for the trust you’ve placed in us. Your positive feedbacks will be shared with our teams. Best regards

10/10 Excellent

Tim, uk working in Muscat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel for couples
1 hour drive from Muscat. Very peaceful and relaxing for one or two nights. Not much to do except sit by the pool as the cost of excursions is far to expensive. Will go again if I need to recharge my battery’s. Excellent staff at the hotel and the chefs happy to help in any way they can. Recommend for couples and for total relaxation.
Stayed 1 night in Apr 2018
Response from GR on 15 Apr 2018
Dear Tim, thank you very much for your review, we are delighted to welcome you in our hotel and we are glad you enjoyed your time with us. We sincerely hope to welcome you back in the future and remain with best regards Your Sifawy Hotelteam

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed an amzing break at Sifawi
Response from Gr on 3 May 2018
Thank you so much Emmanuel and hope to see you soon

10/10 Excellent

Azzan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful trip
It was a great and wonderful trip very quiet place and an excellent hospitality, It was our anniversary they provided cake and honeymoon arrangement Avery big room
Stayed 1 night in Feb 2018
Response from Carlota Alvaro on 8 Jan 2020
Dear Mr. Azzan, Greetings from Sifawy Boutique Hotel. Thank you for taking the time to complete our guest experience survey and share your experiences with me. At Sifawy Boutique Hotel, we strive to deliver the best possible service for each and every one of our guests. I would like to express my gratitude for the positive points you have noted. We are truly grateful for the trust you’ve placed in us. Your positive feedbacks will be shared with our teams. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel but could have more to do
Great staff, beautiful rooms and pool. Nice little walks along the marina. Would be good if there was a bit more advertising about things to do nearby.
Stayed 3 nights in Feb 2018

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Peaceful location, quiet hotel with good food
It's a long way to the hotel but we really enjoyed the water taxi from al mouj marina to Sifawy. They've done a good job of creating the resort with simpathetic styled buildings in the beautiful setting of the mountains behind and the ocean in front. This resort is still developing and in time with continued effort it should be great when it's done. I understand a bank and further shops are on the way. The new beach club with infinity pool is beautiful. Pity it was so quiet, though at weekends it seemed to fill up. Food in the hotel restaurant is great, (though expensive) but only offer a buffet if there are more guests (at one stage I think my husband and I were the only guests) Windy weather meant we unfortunately we're unable to go out on a dolphin trip. Nearby beaches are great. Bike hire is very expensive.
Stayed 7 nights in Dec 2017

2/10 Terrible

Amy, London

Liked: Property conditions & facilities
Disliked: Staff & service
Poorly managed!
The hotel is in a beautiful location but that's where the positives end. The staff were absolutely appalling, rude and very unaccommodating. I emailed the hotel before departing to request airport pick up and never heard back, I put it down to the fact they not have have received it but having stayed there it's clear they just could t be bothered to reply. The check in was slow, the key never worked, the service was bad at the breeze bar (i had to order each round about 3 times before it even turned up!), check out the guy was texting the whole time not paying attention, and I had ordered a taxi through reception the day before departure to take us to the airport and surprise surprise no one actually bothered to book it. It's a shame coz the location was lovely but I'll definitely not be returning. I also paid extra for a suite but my friend who booked a standard room had a better view and bigger balcony, waste of money!
Stayed 2 nights in Nov 2017