Outdoor pool, pool loungers

Reviews of Remas Hotel Suites

3.5 out of 5
Remas Hotel Suites
As Salaam Street, Seeb, Muscat

Reviews

8.8

Excellent

Rating 10 - Excellent. 20 out of 36 reviews" "
Rating 8 - Good. 10 out of 36 reviews" "
Rating 6 - Okay. 5 out of 36 reviews" "
Rating 4 - Poor. 0 out of 36 reviews" "
Rating 2 - Terrible. 1 out of 36 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place a nice customer service
Stayed 1 night in Oct 2023

10/10 Excellent

Mehmet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two way free shuttle service from Muscat International Airport is a great service. Driver Mr. Abbas was excellent and on time. I recommended this hotel to my colleagues.
Stayed 1 night in Jun 2022

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel,about 20 mins drive, offers a free pick up and drop off it is a reliable and excellent service. The rooms are suites large and a comfortable bed.Good wi fi. Breakfast is large,just $6.Staff are very helpful and hospitable. Highly recommend this hotel for a transit stop or a few days.
Stayed 1 night in Sep 2022

10/10 Excellent

John

Stayed 4 nights in Sep 2022

10/10 Excellent

Imaad, Oman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best experiences i ever had with a hotel! It was amazing and the hotel staff was very welcoming and concerned about each and everything. The room were clean and beautiful and the best part of the whole time spent with this hotel was that they provide shuttle service for pick up and drop from airport and their driver Mr. Abbas is a really great and concerned and welcoming guy who picks and drops the passengers on time without any problem and also takes care of their needs till the passengers reach their final destination.
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location is nice but can be noisy due to being next to the highway!
Stayed 3 nights in Feb 2020

10/10 Excellent

Anouar, Atlanta, GA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at both the front desk and the restaurant was extremely friendly and professional. The hotel offers free pick up from the airport. I enjoyed my stay, and the food was great. I'd recommend this hotel to anyone.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

8/10 Good

Jaafar

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

6/10 Okay

Ansar-ul-Haque

Business traveller
Liked: Cleanliness
Disliked: Staff & service
a basic hotel
The stay was nice. Room was nice but basic. Breakfast was bad and not up to the mark.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Hotel were very prompt with communication and very helpful to us during our stay. Comfortable hotel, and conveniently located to airport.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019

10/10 Excellent

Michael, Quebec, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, clean, quiet and very friendly. Management and staff were helpful.
Stayed 1 night in Oct 2018

10/10 Excellent

Floyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh Hotel
This hotel is modern (except for the old school room key), fresh, clean, and has nice ambience. I loved the weight room. The hotel is a little bit of a chore to get to, but Google maps gets you there. The staff is friendly and professional. For a dadt, good, inexpensive meal visit Mr. Dwich. This hotel is a good value.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Lun, MY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for layover
The hotel is perfect for layover. Buffet breakfast available for 2 OMR. Transportation to and from airport is provided for free. The only down side is we don't see our driver waiting us once arrive, spend 30 minute searching and calling and asking for help, at the end he shows up.
Stayed 1 night in Nov 2017

10/10 Excellent

Jeya Ram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel to stay
It was a nice stay at this hotel, staff are so friendly and excellent care for our needs. A super market nearby at a walkable distance. Overall its nice.
Stayed 6 nights in Oct 2017

10/10 Excellent

Maria Cristina Caravaggio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a night or two in Muscat...
The hotel is about a 10 minute drive from the airport, in an area with nothing in the immediate area. Therefore, if you're staying here for more than a night, you should either have your own car or be willing to pay a lot in taxi fare. But it is great if you're in Muscat for a long layover. The service was very good--everyone was very helpful and friendly which is not always easy to find in Oman. The room was very comfortable and clean. Room service was prompt but my meal wasn't great. Breakfast buffet was pretty good, but no real coffee, just Nescafe. The airport shuttle was prompt and comfortable. I would stay here again if passing through Muscat.
Thank you for your valuable feedback. Our Hotel is located in a quiet area of Muscat but near to Key business locations like KOM, Rusayl Industrial Estate, SQU, GUTECH, Omantel Head Office, Bank Muscat Head Office, Palm Mall, City Centre. Hotel is mostly occupied by long term Business guests and short term travellers alike. Long term business guests like the comfort , cleanliness and caring. Next to our hotel is a hypermarket which is very convenient for long term guests.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities

10/10 Excellent

Andrew, Miami, FL, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT Hotel- Friendly Staff, Nice Rooms, Fast Wifi
A++++++ everything about my stay was PERFECT. I emailed them before arriving to arrange a pickup, and they provided as requested (which made the hardest part of my trip... arriving in a new country... easy). The hotel itself is beautiful... very new property with nice rooms, fast wifi, and extremely accommodating staff. I can't say enough good things about this hotel. My day spent in Muscat was wonderful and this hotel played a major role in that. It's also in a convenient area - Al Seeb - which is relatively close to the airport and most other main attractions in the city. Highly recommended!

10/10 Excellent

Rattan, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Hotel.!!
I stayed for 2days and liked the property. Very helpful staff at the reception. Room was clean, tidy . Would definitely stay here.

10/10 Excellent

MASSINISSA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

2/10 Terrible

muhsen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
سكن غير نظيف
الخدمات شبه معدومة المكان متسخ واشكال الحشرات الاثاث متواضع السرير صغير
Stayed 2 nights in Nov 2018
Response from Jacob on 26 Dec 2018
We understand the person who booked this reservation never stayed, somebody else stayed.

10/10 Excellent

Johanna, Amersfoort

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fijn hotel met ruime kamer.
Remas Hotel is een.fijn hotel. De kamer is ruim.en.alles ziet er heel goed uit.
Stayed 1 night in Jan 2018

10/10 Excellent

JAIME J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

10/10 Excellent

salma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017

8/10 Good

Alain, Paris

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Overnight stay at the Remas
Stayed overnight during a long connection and was given a huge suite that included a separate living room 2 w/c and a full kitchen. Room was great but sparsely furnished and the sofa is very hard. Washrooms are small but functional. Bed was extremely comfortable. We were disappointed with the breakfast (poor selection) and the outdoor pool (few chairs or umbrellas). The staff was extremely friendly, as was the driver back and forth to the airport, Mr. Abbas. The Remas is a nice 3* that could be a 4* if a bit more attention was paid to pampering guests
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gentilissimi, spazioso, pulitissimo, ottima colazione. Siamo stati tre giorni per breve vacanza, famiglia con 1 bambini di 9 anni. Vicino all'aeroporto. Ci hanno indicato due guide locali omanite per due gite in e fuori Muscat che si sono rivelate essere ottime persone. Una sorpresa. Bellissimo.

6/10 Okay

Marlon

Liked: Cleanliness, property conditions & facilities
Problem not fixed immediately.
We booked a room specifically with living room area. When we arrived we got a regular room without kitchen and living room. They told us we didn't book a suite but a single room. I showed them which room I booked and the problem was that on hotels.com they got the room details wrong. I booked a single executive room and in the description it states 'with living room area'. In this hotel the single rooms don't have a living room area. So instead of admitting the mistake an taking care of it, they told us we could get an upgrade if we payed 40eu extra. Essentially saying it was hotels.com that made the mistake and we had to take it up with them. I eventually paid the extra 40eu cause we had no place to go and we were very tired. I felt bad about it and the next day I explained the problem with the manager. After some debate and realizing this was their fault we got our money back. I was happy, but they should have fixed the problem immediately, instead of me having first to push. I have to say, the staff was very friendly all the way through, so that's why I don't write off this hotel. I recommend them for their high level of hospitality. Also the room was very neat. Downside was the hard and uncomfortable couch and the lack of sunlight in the room. Also at the time we stayed there were building sites around the hotel, so there wasn't much except for one supermarket in the neighborhood.
Thank you for your detailed feedback. We are happy to know that you liked the stay. It was our mistake not to identify the problem immediately. I understand it took some time after checkin that it was our own mistake and we readily agreed to it and paid all the amount taken from you. I assure you that we do care our guests . OUr hotel is located in a quie location but near to airport and some key business points like KOM, RUSAYL and SQU. Near to our hotel 5 mns drive away you can find more than 25 restaurants and 15 mns drie away is the beach. Thank you once again for staying with us. Looking forward to meet you again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr nettes, hilfsbereites Personal. Saubere Zimmer und Badezimmer.
Response from Jacob on 22 Apr 2017
Thank you . Visit us again. God Bless

6/10 Okay

بوفهد

الإمارات
إقامة طيبه ومريحة
Response from General Manager on 5 Jan 2017
Thank you for staying with Remas Hotel Suites. We are looking forward to meet you again

8/10 Good

abdelkarim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق نظيف وموظفين جيدين واستقبال جيد
Response from General Manager on 19 Dec 2016
Thank you for your valuable Review. We look forward to serve you again.

8/10 Good

JEAN-MICHEL, ARRAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
REMAS HOTEL SUITES
BEL HÔTEL MODERNE , DE CONSTRUCTION RÉCENTE , AVEC TOUT LE CONFORT SOUHAITE . LE PERSONNEL EST ACCUEILLANT , EMPRESSE , ET , COMPÉTENT
Response from General Manager on 5 Jan 2017
Thank You for staying with Remas Hotel Suites. looking forward to serve you again. Thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good service. Very good for business people. Rooms are very nice.