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"For a 4 star hotel I would expect a kettle in the room. The bathroom was clearly new but empty (no hangers for shower towels). No bidet either. Very comfortable bed and huge room. The staircase smell of fried oil,not pleasant. The view is magnificent. Parking was good as well."

"Staff was good. Room would have been better with a view. Otherwise it is good."

"Staff was helpful and very welcoming."

"Beautiful hotel, our room clean and very comfortable. The staff was very helpful. I highly recommend this hotel for anyone visiting Segovia."

"The place was clean and safe as well as the area. They allowed me to leave my luggage. WiFi worked great. The provided towels, shampoo and body gel. Bed was comfortable. I’m not sure if it had AC, I did see a heater. Since I didn’t need AC I didn’t look for it. Many of the things to see are within short distance. "

"Everything was perfect at the Hotel. Quick check in and very quiet."

"Excellent place to stay, breakfast was amazing and everything was very reasonably priced"

"Nice hotel. It was in a perfect location - very close to shops and restaurants. Very nice staff. "

"Lovely hotel in the centre of Ávila. Comfy bed and the room had great A/C which was needed in the heat. The staff we met were all very nice and friendly. Breakfast was good for setting us up for the day. We parked in a car park just outside the city walls about a five minute walk from the hotel. Would recommend if staying in Ávila."

"Pleasant staff"

"Very good location "

"Very helpful friendly staff. Room and bathroom very clean. Very quiet location right by the medieval wall with pleasant walk to the town square. "

"Awesome hotel! Super great location and awesome staff"

"Too far to walk to centre so relied on taxis which reception ordered but the return journey meant waiting at a taxi rank which took a while. Bar area lovely for a drink and light meal and parking excellent as very close to reception."