Search Municipality of Heerhugowaard Villa Accommodation

"Location was perfect , room was very clean , breakfast was good too . Had an issue with the TV. Couldn't get it fixed for my last night there . Had a 5 am alarm for the exit to the airport , so the option waS to give me an upgrade next time .... that's not going to work ... the only one getting anything out of this is the hotel for renting a room that shouldn't have been rented because of broken equipment in it , for 300 plus dollars a night , expect more for that !!! There are lots of hotels in the center ...to bad guys"

"Great location, views. Towels were thin with many threads hanging off. "

"location excellent, staff excellent,very helpful ,rooms clean, did not eat breakfast "

"Clean room "

"Great place close to the station and local bars and restaurants"

"This is overall a fantastic hotel and is probably in the best location in town. The staff are overall great, but there were a few hiccups. First, we had asked that the room be cleaned and also because we needed supplies replenished (for example, toilet paper), and they did not. Another miss was that we had ordered room service breakfast the morning of an activity we had planned externally. We waited and then called the room service line, and they told us that they never received the order after we placed it. This was a bit upsetting in the moment. There are definitely opportunities for improvement."

"Lack of water last day, and staff did not cared at all"

"Initially, when I messaged the property before going on my vacation they never bothered to reply. I waited a whole week, I called & was connected to their central reservation service. They gave me incorrect information that bus 18 stops directly outside the hotel, it’s 10mins walk from the bus stop. The hotel is away from the main tourist areas, I mostly used uber, Tram 13 stops 3/5mins walk from the hotel but currently due to some changes it’s not going directly to the Amsterdam Centraal Station. You need to get Tram 17 first & then change to Tram 13. Their bathroom is appalling, it gets flooded when you have a shower or wash your face (if you are of petite structure like me). Secondly, there’s a section behind the bed with hangers, it’s not designed for short people perhaps a very very tall person. Lastly, the room is poorly lit, if you want to enjoy & read a book, there’s no proper headrest. I really did not enjoy my stay at this hotel. However, the staff tried to make my stay a bit comfortable. I was offered free breakfast for the duration of my stay & a fruit basket was left in my room as an apology but I didn’t get the chance to have any of that. I am very disappointed with Leonardo Rembrandt Amsterdam. It was waste of money & added stress to have booked this hotel."

"Great breaffast, many choices. An excellent plus to start your day. You can tell staff work hard each day to accomodate guests."