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West End Hotel

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In-room safe, individually furnished, desk, blackout curtains
In-room safe, individually furnished, desk, blackout curtains
In-room safe, individually furnished, desk, blackout curtains
In-room safe, individually furnished, desk, blackout curtains

Overview of West End Hotel

West End Hotel

4 out of 5
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationBombay Hospital1 min walk
  • Popular LocationMohammed Ali Road17 min walk
  • Popular LocationSt George Hospital2 min drive
  • AirportMumbai (BOM-Chhatrapati Shivaji Intl.)49 min drive

Choose dates to view prices

About this area

Mumbai

Located in Mumbai's Marine Lines neighbourhood, West End Hotel is near a train station and near the beach. Crawford Market and Mohammed Ali Road are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hanging Gardens and Juhu Beach. Looking to enjoy an event or a game? See what's going on at Wankhede Stadium, or consider JioGarden for a night out.
Popular Location

What's nearby

  • Bombay Hospital - 1 min walk
  • St. Xavier's College - 8 min walk
  • Veer Nariman Road - 13 min walk
  • Mohammed Ali Road - 17 min walk
  • St George Hospital - 2 min drive

Getting around

  • Grant Road Station - 4 min drive
  • Mumbai Marine Lines Station - 9 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 49 min drive

Restaurants

  • GOURMET RESTAURANT — 1 min walk
  • Chez Nous — 1 min walk
  • Sassanian - 3 min walk
  • Jaffer Bhai's Delhi Darbar - 3 min walk
  • Kyani & Co. - 6 min walk

About this property

West End Hotel

4-star Mumbai hotel in Marine Lines, walk to Bombay Hospital
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/café. Self parking is free. Other amenities include a 24-hour business centre, WiFi in public areas and coffee/tea in a common area. All 80 individually furnished rooms feature WiFi and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include wired Internet and LCD TVs.
West End Hotel offers 80 forms of air-conditioned accommodation with a safe and free newspapers. This individually furnished accommodation includes desks. 32-inch LCD televisions come with digital channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Additionally, rooms include complimentary bottles of water and a ceiling fan. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (INR 182 per hour), Wired Internet (surcharge)
  • Available in some public areas: WiFi (INR 182 per hour), Wired Internet (surcharge)

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: INR 350 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Hindi

Business services

  • 24-hour business centre
  • Conference space (4489 square feet)
  • Meeting rooms

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer (on request)
  • Shower/bathtub combination

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board (on request)
  • Mobile key entry
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from noon - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 800.0 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: INR 350 per person (approximately)
  • Fee for in-room wireless Internet: INR 182 per hour (rates may vary)
  • Fee for in-room wired Internet: INR 182 per hour (rates may vary)
  • Fee for wireless Internet in public areas: INR 182 per hour (rates may vary)
  • Fee for wired Internet in public areas: INR 182 per hour (rates may vary)
  • Rollaway bed fee: INR 800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

West End Hotel Mumbai
West End Mumbai
West End Hotel Hotel
West End Hotel Mumbai
West End Hotel Hotel Mumbai

Frequently asked questions

3.4
Rating 5 - Excellent. 7 out of 49 reviews
5 - Excellent 14%
Rating 4 - Good. 14 out of 49 reviews
4 - Good 29%
Rating 3 - Okay. 21 out of 49 reviews
3 - Okay 43%
Rating 2 - Poor. 4 out of 49 reviews
2 - Poor 8%
Rating 1 - Terrible. 3 out of 49 reviews
1 - Terrible 6%

3.7/5

Cleanliness

3.6/5

Staff & service

3.1/5

Property conditions & facilities

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience
Not a good option
Stayed 6 nights in Feb 2020

2/5 Poor

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
This is a two star hotel at best
This is not a 4 star hotel. I am not sure how they get this rating. The hotel staff are courteous and helpful. The hotel lack a window in the bathroom that’s closed completely. Basically mosquitoes and this can easily fly via the bath room windows vent that does not close properly. The electric and the condition of the room is very old and requires refurbishing.
Stayed 2 nights in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in not-great area
I'm glad I stayed at this hotel for 3 nights. They were courteous and offered amenities like a hair dryer and iron & ironing board (on request), and they even had an attendant allocated to each floor should you need anything. I suspect I was upgraded to a nicer room upon arrival as it seemed nicer and bigger than what I thought I'd booked. My room had a small balcony, although the door to it was locked and I had no key for it. I think other rooms had unlocked balconies as I could see them when I walked around. The tv had full cable channels, and the breakfasts were good enough. The one drawback is its location. A few times I walked into, or back from, the city center, but you're better off taking an Uber each time. It's just far enough to waste precious time, and it's not a pleasant walk. The hotel is located directly across from a major hospital, and you have all sorts of sick or injured people strewn throughout the street. It also seems to be located next to some local temples, as you have additional crowds of people in prayer throughout the street. The rest of the crowds seemed to be homeless. So not a fun mix to walk around in, and you'll be looked at, if not approached. Again, take a taxi or Uber where you need to go and use this place as your resting spot, and it's a good stay.
Stayed 3 nights in Feb 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located hotel near Bombay Hospital
This hotel provided excellent service and cleanliness. The location was a short taxi ride to the Gate of India and other attractions, as well as close to markets. The food in the restaurant was delicious and plentiful. I would highly recommend this hotel to travelers coming to do shopping in Mumbai. A great place to stay!
Stayed 2 nights in Dec 2017